Reviews of local pros in Romulus, Michigan

Affordable Comfort Heating and Cooling is my go-to choice for furnace inspections to insure the safety of the folks leasing my properties. The company is responsive to our needs and is there on time every time we have a need. You can't go wrong with Affordable Comfort Heating and Cooling.

Would highly recommend this wonderful team!
Had an issue with my old AC unit. Was able to replace both my AC and furnace at a reasonable price. They updated my water heater exhaust at the same time to bring it up to code. All services came with warranties.
Had a small issue later within the warranty time period, and they were quick to respond and come out to fix the issue. Very friendly, helpful, and considerate of our needs.

Worst customer service ever had a supposed to be technician come out to diagnose my furnace and was told I had to replace my igniter switch and board and recommended a new furnace I reached out to one hour heating and cooling for a second opinion which means I had to pay for another service call they diagnose my furnace and found that the gas was turned off and the previous technician had turned my blower on to run none stop they fixed the problem with just the service call and my furnace is running perfectly fine thanks to one hour heating and cooling. New switch and board 1,300 and new furnace 3,900 is what affordable wanted to charge me for a service I did not need.,🤔

Our technician is Ted Cole and he was the best. He showed up on time, very friendly and got right to work. He informed me of my issues and did not try to sell me anything unnecessary. Thank you again Ted, you're appreciated.

Today's experience was a gem! Kyle was such a great guy in his gentleman ways ...he was so thorough in explaining everything going on with the furnace and thermostat. He taught my husband and I alot about what we didnt know..we are looking g forward to seeing him in the spring to service our air conditioning. Kyle is an excellent representation of your company. A really good egg !😊 It was a pleasure doing business with y'all as always . Thank you for top notch service !!

I can’t say enough good about Affordable Comfort Heating and cooling Co! The Staff is always pleasant and prompt! I called for an appointment this morning …Kyle came today to do my recertification on my furnace !! I highly recommend this company to all !!!

We had a very pleasant first encounter with Affordable Comfort. It was a diagnostic visit. Don located the problem quickly and explained everything to us. We do need a new furnace to replace our 21-year-old furnace; there are two cracks in the heat exchanger. It is not safe to continue to run it, so Don turned it off and also turned off the gas to it. We will hopefully get by with a couple of electric space heaters until our new furnace is installed by Affordable Comfort. Don even installed a hose to our furnace humidifier at no charge. My husband didn’t feel confident installing it and asked how much to fix that.

I called Affordable Comfort Heating and Cooling just after noon for the heating system blowing cool air and the house getting cold. Sarah provided excellent customer service by understanding my heating issue and fitting in a technician very quickly due to a 3:00pm medical appointment. Kyle, the tech, was on the job within about 30 minutes. He diagnosed the issue, an igniter, a loose wire and cleaned a probe with residue on it. He kept me informed on what he found and what he was doing. He was professional, an expert and very customer friendly. We will definitely call Affordable Comfort for all our future HVAC servicing and repair needs.

The person that originally answered the phone call was very polite pleasant and very helpful. She sent Kyle to perform the maintenance on my furnace as my furnace is not working properly. He was phenomenal. He was very detailed and explaining what was wrong very assertive And knowledgeable on what Was needed he was not pushy. He did not upsell and gave excellent customer service. Thanks guys. i’d also like to mention their price was their price they did our price gouge. It was fair and very affordable.