Reviews of local pros in Walker, Michigan

Our old propane furnace and heat pump, which had been running for almost three decades, were recently replaced. The whole furnace replacement took about a day. Isaiah was the main technician, along with another team member. Both of them were friendly, professional, and really knew their stuff. They patiently answered all of my questions during the installation. After they finished, Isaiah took the time to show me how the new furnace system works and made sure everything was set up properly. The new heating system is running smoothly and keeping our home warm, which is important for Michigan winters. From the first estimate to the final installation, the customer service was excellent, and the quality of the equipment is top-notch. I would definitely recommend their furnace repair and installation services to anyone in need.

I scheduled an appointment to get an estimate for a new HVAC system. I sent an email on a Sunday, just expecting to hear back on Monday, but I was surprised when I got a response that same day, even though it was outside normal business hours. We set up a date, and Isaiah came out right on time. I was running a bit late, but he said he would wait for me. We walked through the house together, and instead of using a tablet or making things complicated, Isaiah took out a notepad and wrote down everything we’d need for the new system. He told me he’d go back to the shop to work out the price and got back to me quickly with a clear estimate. He let me know when his crew could come for the install, which made everything really straightforward and stress-free. He answered all my questions and made the whole process simple. I went in to put down a deposit and confirm the installation date. When it was time for the installation, Sebastian and Dillon showed up each day on time, fully prepared, and ready to get to work. They handled the full installation, including the new thermostat, running new electrical lines, installing a new gas line to the unit, and putting in new ductwork. They even had a special tool to cut through my old plaster walls, which helped keep the mess down and protected my new carpet. The crew was always friendly, polite, and professional, wearing all their safety gear, and even though it was hot out, they never complained and just got the job done. Now, our home is nice and cool just in time for summer and before our baby arrives—couldn’t have asked for better timing. The old swamp cooler is gone, and the new AC is running great. I really appreciate all the hard work from Sebastian and Dillon. Plus, the new insulated cups they gave us are keeping our drinks ice-cold. Overall, a fantastic experience!

We've had RR Heating & AC Solutions help us out two times now with our air conditioner. The first time, there was a water leak, and the second time, our ac stopped working during a hot afternoon. Both times, they managed to fit us in before the business day ended, so we didn’t have to pay any extra emergency fees. Before coming out, sebastian talked us through some easy troubleshooting steps, and also asked for a photo of our ac unit so he could bring the right parts and tools. everything was handled quickly and with care, and it was clear they take their work seriously. the technician was really honest and down-to-earth, which made us feel comfortable. i would definitely recommend them to anyone needing ac repair.

we recently had a great experience with a local heater repair company in walker. after being without heat for a couple of nights, the technician, sebastian, came out promptly and made several visits to get everything working again. he replaced some important parts and installed a new nest thermostat, and now our heating system is running just right. the company was very professional and made sure our bill was fair, considering the extra time and cold weather. we’re happy to have found a reliable heater repair service we can count on in walker.

Call RR Heating & AC Solutions today, you won't regret it! sebastian, michael, and isaiah made getting our new split air and heat unit installed a breeze. from the first friendly call with sebastian, to the video chat with michael where he explained all the AC models and provided a clear quote with no hidden fees, to isaiah who worked hard to remove our old system and set up the new, energy-efficient AC hyper heat pump, everything went smoothly. the whole process was easy and stress-free. i highly recommend this company for any ac repair or installation needs.

When Sebastian came out to give us an estimate, he really stood out because he paid close attention to every detail and clearly knew a lot about heater repair. He carefully explained all our options for fixing or replacing our heater, and broke down the costs so we could understand what would work best for us now and in the future. The whole team worked efficiently, treated our home with respect, and were always polite. After getting several estimates, we’re very happy we chose RR Heating & AC Solutions. Unlike other companies, Sebastian was honest and took the time to make sure we understood everything, without rushing or making big promises he couldn’t keep. Now our heater is working perfectly, keeping our home warm and comfortable—just in time for the cold Michigan winter. We’re so glad we trusted them for our heater repair, and we definitely recommend them if you need heating service in Walker. Every step was handled with great care and follow-up, making the experience worth every penny.

RR Heating & AC Solutions recently replaced our furnace, air conditioner, humidifier, and thermostat. From the very beginning, the whole process went smoothly. Isaiah listened closely to our questions and made us feel comfortable with his expert advice about the best furnace options for our home. The installation crew was professional, friendly, and treated our home with care. They worked efficiently as a team and paid close attention to every detail, making sure the furnace and other equipment were installed perfectly. Everything was coordinated well, and they even took care of filing the utility rebates for us. Isaiah made sure we understood how to use the new thermostat and explained how all the features work. We are extremely happy with our new furnace system and the service we received. We look forward to working with them again in the future!

i can't say enough about how happy we are with rr heating & ac solutions. sebastian came out and installed a new heat pump for our large home in walker. the new heater has helped us save a lot on our winter energy bills and keeps our house comfortable all year. they were always on time, professional, and answered any questions we had, both during the heater installation and afterwards. their prices were fair and their service was excellent. would definitely give more than five stars if i could.

Certainly! Here’s the rewritten review following your guidelines: It’s hard to put into words just how pleased I am with the heater repair service we received from RR Heating & AC Solutions. Dillon responded quickly, showed true professionalism, and really knew his stuff when it came to fixing heating systems. I live in Walker, and my mom needed urgent heater repair. Her heater had stopped working for several days during the cold Michigan weather, and the house was getting colder by the hour. After struggling to find someone reliable, I found this company through a quick online search. When Dillon heard about my mother's situation and her age, he made her case a priority and arrived even sooner than expected. He carefully checked the heater, took pictures before and after the work, and made sure to call me before starting any repairs. That way, I understood exactly what needed to be done and how much it would cost. Once he finished, Dillon made sure the heater was running perfectly and didn’t leave until he was confident everything was safe and warm. Looking back, I’m grateful we didn’t go with just any handyman. Dillon solved the real problem instead of just putting a quick fix on it. I highly recommend this company for anyone needing trustworthy and skilled heater repair in Walker.

We had a new AC unit and furnace installed. Michael did an excellent job going over all the different system options with us, and he was able to give us clear pricing right away. The financing plan with no interest for 60 months made it much easier for us to move forward without worrying about the cost. Dillon and the installation team did a fantastic job setting up our new HVAC system. Dillon made the AC installation process look easy, thanks to his experience. All of our questions about the air conditioning and furnace were answered in detail. The whole crew was patient, friendly, and professional throughout the process. Michael, Dillon, Isaiah, and the rest of the team made sure the installation went smoothly for us. Dillon also mentioned that the company treats its workers well, and you can really tell by how dedicated everyone is. We’re very satisfied with our new system and the service we received. We’re looking forward to using our new AC and furnace for years to come!

we recently had a new heat pump system installed at our home in walker. from the initial estimate to the completed installation, dillon took care of everything professionally and even went above and beyond our expectations. he made sure to explain the whole process, handled all the paperwork like the work statement and warranty information, and cleaned up after the job was done. whenever we had questions, he got back to us quickly by phone or text. after looking into different heat pump options, we learned that the most important part is having a skilled installer, and that's exactly what we got here. we highly recommend RR Heating & AC Solutions for anyone needing hvac work done right.

Great place to work for!

Great customer service

My online order came in. Picked it up with no issues.

We signed up for a kitchen makeover that was supposed to take 3-5 days as part of their advertised promotion. This was to include new countertops, cabinet and drawer faces. Because we wanted a little more done to our kitchen than the scope of their project we started the demo ourselves. They began work and it quickly became obvious this was going to take more than 5 days. Six weeks after they actually began work Covid closed everything down (which we understand, but they were already 5 weeks past their completion date). When things opened back up, it was several weeks before they found the time to get back to us. Drawer faces were installed crooked, crown molding was put on backwards with barely any attempt to hide the seams, the wrong size drawers and counter tops were ordered and we had to wait on those to get re-ordered. They had to bring in a new contractor to fix all of the things done poorly by the first contractor. We had to spend extra money on materials and made a support wall ourselves because they did not plan appropriately for the weight of the countertop. By the time it was finished it was a 5 month project and we had to delay putting our home on the market, which has hurt our ability to sell. We had difficulty getting calls back when we wanted to address these issues. Eventually they promised a significant discount because of all of their mistakes. How much did we get off of our $24,000 bill? $500. Don't use home depot home services.

They got supplies for heating.

Buyer Beware!

Only pay with credit cards or other insured payment methods.

Jeff and his team are awesome and are always on top of things.

I deal with this Grand Rapids branch on a daily basis, and am always impressed by their knowledge and large quantity of stock onhand. Jeff, Andrew & Steve are always helpful and able to assist me with whatever i'm working on. Highly recommend this company.

Guy on the phone was rude. When asking for a part he asked if I was a contractor or homeowner and when I responded with homeowner, he immediately started to talk down to me like I had no knowledge of what I was doing and refused to sell me the part.
Glad for the internet

We stood at the service counter, the only customers in the store, and were ignored while the only employee made small talk on his phone to someone. He watched us walk out the door 15 minutes later. A helpful customer walking in gave us directions to a competing HVAC supplier. As a small business owner myself, I actually felt bad for whoever owns Young. I don’t like to leave a poor review, but maybe this will help the owner(s) address the situation. 🙁