Reviews of local pros in Bloomington, Minnesota

Please share my comments with the quality install crew that came to our home.

Just a note to say a BIG thank you to the K&S workmen who came to our house to install our new furnace. Donny and Jacob were great!! They arrived on time, took off their shoes on our newly refinished oak floors, were very polite and pleasant to talk with and when I came home after work, everything was installed, working and the whole area was neat and clean! They worked hard on getting our 2nd zone wires run into our bedroom and placed the control exactly where we asked them to.

We love the new furnace! It is so quiet and the evenness of the heat is remarkable. What a difference!

Thanks!!!

This was the best spent money on any in-home service I've ever had. Excellent service for furnace and air conditioning check and service. It had been a long time since having a check-up and probably a life saving service as I had a damaged heat exchanger. No hard sell for a new furnace but my furnace had served its life expectancy and I decided to replace the furnace rather than repair the heat exchanger. Mike was the service tech for my Groupon and was extremely knowledgeable and thorough. Eric advised me on a new furnace; I wasn't pushed or hurried. My gas and electric company said they like to keep competitive and said I got a good price for a very good furnace. Can't say enough about this company and am sure you won't be disappointed!

What an amazing experience with K&S Heating in Edina! We had K&S out to replace our heater, add an air conditioning unit, and run some new ducts. I was impressed with the whole crew who came out to my house. Started with Eric who organized the install and pricing, Installers (Adam, Cole, and Jamie S2) led by Adam who was personable and had the knowledge to answers all of my questions with great detail. I could tell Adam's experience and knowledge run deep which also provided the comfort level I was looking for. The service was completed in one day and the timing went exactly as I was told it would. Pricing was very fair and product was amazing.

I will report back in a few months if we experience any problems which I likely do not see happening! We couldn't be happier overall. Having read some scary reviews associated with other HVAC contractors, it was definitely worth going with K&S Heating. The project I feel was done right the first time and on budget. I highly highly recommend K&S Heating. Thank you so much!!! - Brandon H.

Air conditioning not diagnosed correctly. Wish it hadn't come to this. Used our home warranty company for this also. First diagnosis was a burnt out condenser... which was replaced just over 2 years ago now.... end of last summer it burned out again? It took 6 months to finally get it replaced again. After a new technician looked at it again the beginning of this season, it was determined that the condenser and evaporator coil are not compatible. Company said it was their fault and will take care of it .. Going on almost two weeks and I've called twice for answers. Nothing.

When we woke up to our furnace blowing cold air and it being below 60 degrees in our house, I hesitated to go with our HSA home warranty service. In the past, we had plumbing and heating companies tell us it would be a 1-2 week wait for a service call. Which would NOT be fun with a broken furnace!

I decided to see how it went with the home warranty and was assigned K&S Heating. I submitted my claim at 5:30 AM and was called by them TWO HOURS LATER! Even before they were open for the day.

Brett came and diagnosed and fixed our furnace problem in under an hour. He gave an accurate arrival time, was respectful, and even texted me the diagnosis - per my request - since I was on a work meeting call (working from home).

I am so very impressed, and although our home warranty expires next month, I know we will be repeat K&S customers! Thank you!

My furnace went out this winter and given the cost it would take to repair it, it was more cost effective to go with a new unit. I received estimates from several HVAC contractors and was surprised to find that I was able to get new high efficiency Lennox furnace from K&S for less than some competitors were charging for 80%ers!! Eric was thoughtful and attentive to what our family desired for comfort, and the installers were polite, professional and did a stellar job installing the new equipment. Very happy overall with our experience, and I would recommend K&S to anyone in need of next level comfort.

I set up an appointment to have my furnace seasonally serviced. The furnace is located in a second home and thus requires special scheduling for me to be there to let the technician in. Even though I reconfirmed my afternoon appointment time in the morning, no technician showed up wasting a half day of my time and the trip to be at the residence for the service call. I spoke with Eric who suggested I set up another appointment but who didn't seem to grasp the inconvenience he had caused me nor to provide any assurances that the same sort of problem might occur again were I to schedule another appointment.

Chris and Adam arrived to install our AC unit right on time. They were incredibly efficient and respectful, especially given the complexity of being in our house during COVID-19. Following installation of our AC unit, they cleaned our ducts and vents in a timely manner. We were happy with how genuine and kind they were while providing us with a much-needed service. Thanks so much to K&S Heating, especially Chris and Adam, for the great work and nice, cool, comfortable home we now have :)

Was assigned K & S through my home warranty and was very happy with the service. The company sent a picture of the technician prior to arrival. I explained my issue and he beat my expectations. Showed me the after photos and explained the problem with photos. Just did a really solid job. I went into it expecting to be told I needed a new one and the technician saved me $ for a new one by putting the time into the one I had.

K&S did a fantastic job tuning up my furnace and AC. Their technician was very knowledgeable and took the time to let me know what was going on with both of my units. I will eventually need a new system and I will without a doubt go with this company. They were very professional and the customer service went above and beyond.

My AC was not working. K&S came out and was extremely rude and gave us an estimate. We continued to work with k&s as they would come to work on the AC and leave promising us that the issue was fixed. Each time, the issue was not fixed. It took 8 more appointments before they realized they forgot to remove the packaging off of one of the parts they originally installed.

We were provided a 4-5 hour time frame for each appointment, and they were late to every single appointment even when we were the first appointment of the day.

Management is unresponsive and does not show respect/value to their customers. After this many failed attempts are resolving the issue, my appointments were not prioritized. I emailed management directly and received no response. It took over 2 months to finally get functioning AC. I had to take off work to accommodate all of these appointments. I was charged thousands for the service. Additionally, we showed respect for each worked that came out and tipped them generously hoping the issue was solved. After 8 appointments and tipping each time, this adds up.

I will never use K&S ever again, and I will never recommend K&S to anybody.

You guys always have the best service ever and a great team. I have been with K & S heating for almost 4 years and getting always outstanding services from them every time. The team is very responsive and REALLY DOES A GREAT JOB. They are always there whenever I call them. It is the time for heating maintenance and the professional K&S service technician came this morning and did an awesome job to keep my furnace functioning better. Very satisfied.

We had a new furnace and airconditioner installed in our house in June of last year. We were called by K&S last week to set up an appointment to have our system reviewed and to make sure all was working well.
Justin was the technician that came to our home to do the inspection. He was extremely thorough, professional, knowledgeable and found a few things that needed to be tweaked. I am so greatful that K&S provided this service to us as part of our using their company to install our new system last year. I am also extremely impressed with Justin. Many thanks to K&S for having such a fine young man in their organization.

Daryl from K&S came out and looked at my A/C unit. Another company (Hero) had previously been out and told me I needed a new air conditioner. Daryl identified that I actually just needed a new part that he had already and made the repair in a matter of minutes!

I will use K&S for all my heating and cooling needs from now on, because I know they do business the right way. I am not handy at all and would have no idea if a company was ripping me off. That's why it's important to find a company you can trust. And you can definitely trust K&S to do the right thing and give you all the options!

Got a new furnace installed last Fall and was very pleased with the installation. 1 tech initially came but he needed help removing my old unit, so had a delay while we waited for the reinforcements to arrive. Once they arrived the install went very quickly except that I had to have an electrician come on a separate visit to finish the wiring. I forgot about that until I went into the utility closet quite some time later, but when I called again, an electrician came quickly and wrapped up the work very efficiently.

I wish I could give them negative stars. K&S replaced our AC unit through our home warranty. We still had issues after they completed their "work". Turns out, they replaced the unit but not the control console because we "didn't need it". Turns out we did, shocker. This was another month delay for our AC, through all of June. After the replaced the control console, we STILL had issues. They came AGAIN and blamed the filter. So we replaced that and surprise, the system continued to give us an error message. So we had another company come and check things out on our own dime. They said "if we did a job like this, we'd be fired". K&S did not secure out outside unit correctly, they went so far as to ask my husband if we had straps they could use to secure it rather than getting the right equipment to install it correctly. K&S also did not have the right size coil for out unit and once again, instead of waiting for the right material, they stretched the too small of a coil and taped it. Last but not least, they simply did not replace the part of our unit that gives us heat. Long story short, this company is an absolute nightmare. Avoid at all costs.

We’ve had K&S out two days in a row. The first day to put in a radon mitigation system and the second day to inspect and maintain our 30 year old furnace.
I expected them to say right off the bat that we needed to replace our furnace because of the age, but Tony was very thorough in cleaning and checking everything over and recommended we replace one (very reasonable) part to have our furnace be working at its best. He had the part in the truck and was able to do it right on the spot.
We have been highly satisfied with every employee we’ve come in contact with. They have all been punctual, respectful, and efficient. They made sure all questions were answered and that we were satisfied before they left. They were able to get both jobs done within days of me calling which was very important to us. They cleaned up after themselves when the jobs were finished and were done with the jobs in the amount of time quoted. I would highly recommend K&S.

AC didn’t work two months after install due to faulty part. Incorrectly diagnosed problem twice. Hard to schedule appointments to get the right part—had two no-shows to these appointments and two other arrivals outside of window given from K&S (I was not home either time).

Furnace unit leaked water, I had to purchase and put in a pump a couple of months after install. Charged extra for that.

When I contacted office lead about all of these issues, I was told they were too busy with other clients. Would not go back to them, would not recommend

We had a full furnace and AC replacement for our home a couple months back - not only was the salesperson very professional and helpful in identifying our needs, but the install crew was very friendly, accommodating, quick, and did a great job. Our new system has been great at keeping our house comfortable through the summer, and we're looking forward to testing out the furnace when it gets cool enough. The best part was the cost was really reasonable for the level of care and service that was provided. I will recommend K&S to our friends and neighbors in the future.

K&S was very responsive when I called about a refrigerant line leak and a new toilet install. I cannot complain about the service and I thought they did an excellent job overall. The only issue I had was a double charge to my card. I believe the issue arose from tapping my card first and then inserting it. Overall this did not affect the quality of their service and I would hire them again.

Honest and reliable. This company has saved me thousands. One company told me I had a leak and needed a new furnace, and K&S came out immediately and actually showed me there was no issue. Ask for their spring/fall package deal where they come out in tuneup your equipment, change all your filters, and give you honest feedback on your equipment - pricing is both reasonable and competitive, and they show up fast. Pro tip: as an honest company, home warranty companies are a big fan of their work (if you need to submit a claim).