Reviews of local pros in Champlin, Minnesota

We have had Roy (THE Appliance Hero) over to our home for maintenance and repairs on our furnace, AC and a couple of appliances. Great service. Even told me one appliance wasn't worth repairing AND helped me find a new one.

Very professional and thorough. Would recommend to anyone

Our furnace went out right before my wife and I were due to go into the hospital to have our baby. Without a way to get into our home and being a mother herself, Beth personally came out to the hospital we were in, which was in Stillwater, to retrieve the key to get to work right away. Of course our furnace wasn’t going to be an easy fix and Roy went and retrieved the part needed to fix our furnace, even though it was out of the way and the store was close to closing. Their hard work and devotion to getting things fixed ensured that when we brought our baby home it wouldn’t be in a cold house. I can’t thank Beth and Roy enough for everything they did for us and I couldn’t recommend their services enough. If you are having furnace issues this is the company to get a hold of.

Roy recently repaired my washer and did a great job. Very reasonable and helpful. I will certainly call appliance Hero for all future appliance and air conditioning needs. I am also recommending them to my friends.

Dan H.

Our water heater failed in the middle of the night, leaking everywhere! By the next afternoon Roy was done hauling away the old tank and set up the new one. He was respectful of our home and left us no mess. Customer service was far beyond my expectations. I can't recommend Appliance Hero enough.

Fantastic service! Beth was able to get a tech dispatched to me very shortly after my call. She was incredible!
Devin arrived and took a look at my washer problem and returned in the early afternoon with the parts and had it fixed very quickly! He was awesome! Such a nice young guy!
Thank you Appliance Hero!

Roy from Appliance Hero is amazing! We desperately needed a new AC system installed and he was able to come out the day we called him to obtain a quote then he installed the equipment the next day! He was also able to come out at night to accommodate my work schedule. Roy will be my future contact to save any of my appliances!

Fantastic experience partnering with Appliance Hero as a vendor for our property management company. Beth is caring and patient with all varieties of tenants, and never fails to make me laugh!

Roy and Devin put in amazing work and treat the appliances like their own. Recommend calling Appliance Hero for appliance repairs, replacements, HVAC issues, and more!

I would highly recommend Appliance Heron to anyone who is in a bind and needs quick and affordable help with a range of items. Roy quickly diagnosed and fixed our dryer which was having issues in under an hour of him arriving. Very easy scheduling process. They made sure all of my questions were answered before getting off the phone, and again before leaving my home. We will be using them again in the future.

Roy installed a new air conditioner for my home. He is very knowledgeable about heating and cooling systems, and helped me pick the right-sized unit. He showed up on time, and followed up on every item, including pulling a mechanical permit as well as submitting the warranty and energy rebates. I've got a 20+ year old furnace, so I'll be calling on Appliance Hero when that needs to be replaced, as well. Thank you Roy, for a job well done!

Thank you Appliance Hero!! Roy’s service was amazing!! He was professional, skilled and affordable. He actually offered to check my furnace filter before he left. It was nice to feel cared about instead of ripped off. I highly recommend Roy, we will be using again and again for future projects.

Roy was friendly and professional, also very quick for service. He was able to diagnose the issue with our furnace and complete the repair same day! They are very timely. I absolutely recommend Appliance Hero!

Beth was great with helping with my schedule and the tech....I am so sorry but forgot his name, is very professional and knowledgeable and had the problem diagnosed in no time.
Appliance Hero will definitely be my first call from now on.

Awesome customer service, trustworthy and dependable service! Highly recommended. Our furnace went out and from the moment I spoke with Beth to schedule -which she is wonderful to talk to, to Roy coming out and getting our furnace back up and running I was very impressed- which was quick and an easy fix. Best part is that it was all resolved the same day! Affordable as well. Over all I am very happy, especially to have heat in my house again.

Roy and Beth are great! I have had a furnace put in and also some other appaliance repairs performed by them and will continue to use them in the future. Honest work at competitive pricing! I highly recommend Appliance Hero!

I have had nothing but positive interactions with Beth. She is so knowledgeable, helpful, and kind. We have solved a couple of HVAC issues promptly during heat waves (when else? lol). We have found our HVAc people! :)

My Appliance Hero turned out to be an actual hero. within a week I had a scheduled time with Mike to fix my dryer. Although there was a slight miscommunication on price, it was quickly and HAPPILY made right. I can't stress the happily part enough. Sometimes when things aren't going your way and you feel like one bill after another is kicking you when you're down, you have a "well here we go again" moment. Beth and Mike treated me with respect and understanding when I was freaking out a little bit (sorry about that). They were both incredibly kind and efficient, which is quite rare in my experience. I can't recommend My Appliance Hero enough just based on this one experience. Thanks for the work you do and I appreciate the fix.

Danielle

I was disappointed after calling in requesting a dryer repair. The repair person was supposed to call me to arrange a date/time, never heard back reached out a second time and still heard nothing back. I eventually found someone to repair it, but had to wait an additional couple days.

Appliance Hero is definitely the one you want to come in and do it all from Hvac work to fixing washers and dryers and dishwashers and stoves and fridges! Beth does 99% of the phone answering and if it's something she can help you do it yourself by explaining over the phone she definitely will because se is all about saving money for everyone! Roy is the main Tech who is GOD when it comes to HVAC work and repairing appliances with almost just listening to your explanation of what's happening! They are a great Team and a small family owned business who supports their community and more! I will always refer them out to anyone and everyone!

Appliance Hero is our “Go to” for all HVAC needs. Roy and Beth are awesome! Very professional and extremely knowledgeable. They have the expertise and equipment to diagnose even the most complicated issues, and the prices seem very reasonable. We recommend them 100%

Fast service,