Reviews of local pros in Crystal, Minnesota

Al from Root o Matic was AWESOME!! He worked diligently to get thru my clogged sewer. He pulled out what looks like half a tree. I am so appreciative of his hard work and attention to getting the job done right!

I received very poor service from Root O Matic. They were hired to clean out two
sewer lines. They took the sewage ejection cap off the basket when they worked on the kitchen line and refused to put it back together. I had to call another plumber to finish the job costing another $150 and keeping my from using my kitchen sink until the additional work was done. Because they refused to put the cap back on the catch basket, my house had sewer gas in it. YUK! Do not do business with these unprofessional people.

Our downstairs bathroom, kitchen and utility room had been flooding with sewage backup any time we used the dishwasher, washing machine and toilet. First visit the technician unclogged our toilet, and in doing so broke the valve to turn toilet water on and off, but said the flooding problem had been fixed. Cost $250.00. Fast forward a month, my downstairs floors are covered in sewage again, with no way to turn off the toilet water. Technician comes out, says it’s the same problem and “fixes” it again, as well as replaced the broken valve from previous visit. Charges me $90.00 for the valve he broke! Fast forward another month, same issue. Now I’m 30 towels and $350.00 down, different technician comes out and finds the root of the problem is a clog in my tank. Says he fixes the problem, and attempts to charge me another $250.00. As I asked how he expected me to pay again for service they failed to appropriately fix two times in several months, he cuts me off, storms out the door and yells to never call them again. Good riddance. Don’t use these folks.

This is the second or third time in the last 20 years that we used Root-O-Matic and once again they arrived when they promised, they cleared the drain quickly, and the tech, Al, could not have been any more pleasant. In fact, Al was the same tech that came to our house more than a decade ago, the last time we needed a drain cleared. Their charges have always been more than reasonable and we never felt pressured to spend more than necessary to fix the issue - no high pressure up-selling for other services. At this point, we would not call anyone else for drain clearing needs and we could not recommend Root-O-Matic more highly.

John (owner) and Scott came to my house today and worked on a clogged pipe for nearly two hours. They were super hardworking and honest when they said they couldn't get it. They gave me good next steps and a recommended plumber when they determined the solution may be out of their wheelhouse. This is the second time I've used Roto-Matic (first was at a different property) and I've been happy both times. I'll be calling them back if needed in the future.

Great service and got the job done when other electricians could not handle the job!!

Killmer Electric provided an outstanding experience from start to finish. The service team was right on time, which I really appreciated, and they got straight to work without any delays. Not only were they punctual, but they also did an incredibly clean and professional job. Everything was handled with care and attention to detail. It’s clear they take pride in their work. Highly recommend Killmer Electric for anyone looking for reliable and top-quality service!

Great service and staff

Great business, would definitely recommend.

We have used Killmer Electric on several projects. Each time they were punctual, efficient and reasonably priced. We will use them again.

One of their trucks was weaving on the Interstate highway and loose debris flew out of their truck and cracked my windshield. They initially wanted to help pay for repairs but shortly thereafter didn't respond and never contacted me again. The supervisor initially said he would pay for the damage and review the case. Never heard from him since. Unprofessional and irresponsible.

I have worked with Killmer Electric as a business-to-business partner for over three years. I have used quite a few electricians over the years but Killmer came to be my trusted partner for both value and professionalism. They do excellent work and interact with clients quickly and professionally. Happy with their services and recommend them highly.

The electrician who repaired my faulty wiring was a true professional. They were meticulous, explained everything clearly, and ensured that my electrical system was safe and functioning properly. I'm very impressed with their work.

Eagle Electrical Services is exceptional! Their team is highly skilled, punctual, and delivers top-notch service. They efficiently addressed my electrical issues with precision, demonstrating expertise and reliability. If you're seeking a trustworthy and professional electrical service, I highly recommend Eagle Electrical Services for their outstanding work.

Matt Peterson is one of the most trustworthy contacts in the industry. I constantly trust him to take great care of friends, family, and my clients. If you need exterior work in the twin cities Matt is your guy!

Your storm damage experts chalk absolutely nothing on roofs and tell homeowners they have hail damage pretty misleading and grimme

This company cold called me asking to inspect my roof due to recent storm damage in the area (there hadn't been any). I agreed. John Butler arrived with a younger man who he referred to as his son. He sent his son up on my roof. John started showing me his state contractor license and I asked if his son was certified in inspecting roofs. John said he certified him himself. I asked his son was certified by ASHI, NAHI or any other inspection association or had any formal education in inspecting roofs. He said he did not. I told him to get his son off my roof. John said, "You're an axxhole". At this point I asked them both to leave my property. It's extremely unprofessional to cold call people then send an "inspector" with no inspection credentials onto a potential client's roof to inspect it for hail damage. Calling someone an axxhole just pushes it over the top. I'd never use this company.

I had new shingles installed on my roof. The roof work was mostly good, except one vent was installed incorrectly and caused damage to plumbing. One venting stack was pushed down too far and caused the shower drain to become separated and flooding resulted in my basement. I hired a plumber to repair the damage. This was before I was aware of the cause of the flooding. The plumber finished his work and said the venting stack had risen six inches from the vent cover. This confirmed the stack had contact with the venting tube leading to the basement, pushing it down. I spent nearly $1,000 to repair plumbing and damaged ceiling.

The owner of Pro-Tech Exteriors, Tom Belting, contacted me. He apologized for the damage and reimbursed me for all costs I incurred for repairs. I was impressed with his kindness and concern.

If I could give this company a negative I would. My mother along with quite a few residents in Rice Lake Wisconsin used this company for roof repairs after weather damage this fall. Tom the owner personally worked with my mother knowing she and a lot of the residents where she lives are elderly on fixed incomes telling then he would help them and her personally he would take care of her deductible. Come to the end and he never provided her with a full written estimate and then demanded the 250 deductible that he told her she wouldn't have to worry about. Per speaking with other residents who used this company they had the same issues with this company. I wouldn't recommend them for any work and will be filing a complaint with the attorney General in Minnesota if he doesn't back up his word. Please stay away from this company

Installers showed up when they said they would. Was a painless experience for us to have a new furnace and air conditioner installed with the old one hauled away. Quality system. City inspector commented on what an excellent job they did on the install, that you dont always see things installed as good as they did.

Last month we discovered that our Air Conditioner was broken. Unusually the beginning of June was very hot. We looked up online and called The Golden Valley Heating and Air because of their good review. They told us there was a waiting list. After waiting for a month, Heath (HS), one of their technicians came out and fixed our AC. He was very knowledgeable, efficient and very friendly. We really recommend this company to anyone who wants to fix their AC and it was worth waiting for.