Constraction reviews in Eagan, Minnesota

Definitely go with another company!!!!!!
If I could give them no stars, I would. They charged my dad for services they didn't do, and now they’re suing us because we “didn’t” pay the full amount and they DID NOT send an invoice of the remaining amount that needed to be paid but they were able to cash the check in full. I would RECOMMEND TO NOT USE this company and always have written communication with them, as they only seem to communicate verbally and then the issues become a he said she said allegation. Definitely go with another company!!!!!! I will definitely continue to update as we already have a court date coming up.

Servpro is a trustworthy, experienced and knowledgeable company. Got a quick response to an inquiry I sent for an estimate on mold removal and restoration in my kitchen, and the professional (Roni Adams) they sent out to evaluate my project returned messages quickly, and went out of his way to schedule a time to visit that worked on my end. In a situation with a relatively inexperienced homeowner as I am, he provided an honest opinion of what didn’t need to be done, based on a decade of personal experience where he could have easily done otherwise. This kind of fair and respectful treatment in an area of home repair that especially riddled with scammers, is so refreshing, and so much appreciated. Hire Servepro for all of your home restoration needs! You won’t regret it.

James was very knowledgeable about the damage and had a clear path to a solution. He could walk us through the steps of the process and made us feel good that things would be taken care of. Communication was excellent and they were always on time. Great complete work and the place was in better shape (clean) when they left than when they showed up. Servpro also worked very seamlessly with my insurance company which was really helpful.

Felipe and Brian were amazing! Super professional and polite

We had a water leak coming from our dishwasher. It must have been leaking quite a while before we noticed it. Had really bad water damage to the kitchen floor and the basement below. Within hours of us reaching out we had a call back to come out and look at the damage. James from Servpro came out to the house. He had great communication, was on time and if he was running behind he did call to update me. When it came time to remove the damaged materials it went smoothly. I wasn’t left with extra cleanup, they made sure to vacuum up all the little pieces before they left. They were at the house everyday for a week.

For having this water issue as a huge inconvenience to us, they did make it go by smoother and more pleasant knowing it was getting taken care of properly. I would highly recommend them.

I would like to thank Eric and his team Eddie, Chad. they were able to guide the water to the sump basket to prevent any more flooding in the rest of the basement. They were also able to remove the contents, so no more would get damaged.

Felipe,Isaac,Brian did our mitigation and did an excellent job keeping us infomed.

Very impressed with ServePro! We had a pipe burst and ServPro was at our house within 30-45 min of when I made the call. Their quick response time was impressive. They followed up a few days later and will follow up again tomorrow. Great service and lessened the headache of a ton of water in our basement!

Issac and Brian were amazing. Concise, thorough, and timely with their floor removal and restoration processes!

Felipe, Isaac & Chad have been great at communicating the steps needed and a timeline during a very difficult water issue

Thanks for easing my mind during all of this

I had a technician show up at my house on a Thursday. They took pictures and said I would get an estimate either later that evening or on Friday. On Monday, I reached out to the office about it. Finally, 12 days after the inspection, I get an email from the manager stating, 'I apologize for the delay. Attached is our estimate'. The lack of professionalism is astounding. Do not use this company.

Water intrusion, needed rapid response. Felipe was onsite contact man. Very professional, very knowledgeable. Great customer service skills. Not high pressure, very down to earth, practical. Great guy to have on the team

Felipe and his crew Lexi and Mike were great to work with. Very knowledgeable and were prompt and got our house back to normal.

Felipe and his crew were prompt, helpful, and very professional. His clear communication on the process and willingness to answer any and all questions helped to put my mind at ease during a stressful time. They were clean and respectful through the process and I’m grateful for the team.

Called out for water leaking from the attic. Excellent service, extremely personable and professional. Felipe was great and made us feel comfortable about everything going on and what the process would look like.

This Servpro crew from Eagan/Apple Valley was excellent for cleaning up our basement after a water heater leak flooded about 1/2 of our basement carpet. After notifying our insurance company in the morning They arrived same day, after their office called to let us know they were en route (great communication I’d say). There were 5-7(?) crew members, with Felipe & Brian in charge. I communicated with Felipe during the entire 6 day process to dry out carpeting and dry wall. He was prompt in answering my texts which was greatly appreciated. He explained all steps before, during, and after. I did not feel they took any short cuts at all, everything was done to our satisfaction. Servpro should hang onto these guys, they are excellent employees. Will definitely recommend their services

This is the second time we have used Suburban Home Solutions, both great experiences! Last year they were out to clean our gutters and even inspected our chimney while up on the roof. Pat was very professional, efficient and it looked amazing.
We now recently had them out again, got lucky and had Pat again! This time It was to clean some mildew and sap on our siding at the highest peak of our house. Again he was beyond great to work with. He was very detailed in getting it off along with making sure to clean everything that fell below onto our flower boxes and landscaping. Not to mention both times he quoted us a very fair and reasonable price for the work that was done.
We will for sure be using them in the future!

I can't thank you enough! From the initial phone call through repair completion, I was thoroughly informed with utmost kindness, professionalism and transparency. I needed very short notice service and Patrick's expertise and accommodation was superior.
Being sent before and after photos gave me peace of mind. Thank you so much for taking great care of all my chimney repairs, cap installation and ensuring lasting durability.

Pat, the owner, came out and gave us a quote on our chimney for a repair. We knew it needed replacement prior to us buying the house. We had no clue on what to expect on having it repaired. He inspected it and ran us through the process and what needed to be done. Couldn't be more happy with the results and the price. Was actually pretty painless process. Definitely recommend this company!

Great experience working with Suburban Chimney. Had an old chimney removed before roof replacement. They were fast, courteous and had great pricing.

I would highly recommend Suburban Home Solutions for any brick work, chimney repair, or tuckpointing services you may need. It's not often that you find a contractor who is highly responsive, professional and does quality work at a reasonable price, but Suburban Home Solutions checks all of these boxes and more.

We have a 45 year old chimney (Old Chicago Brick) that was deteriorating (loose mortar, flaking brick, cracked chimney cap and cracked flu). I contacted 7 different contractors and decided to go with Suburban Home Solutions after researching the various contractors (Price, responsiveness, references, warranty and a Better Business Bureau check).

Suburban Home Solutions was professional and easy to deal with throughout the process. Patrick provided me a detailed quote covering the scope of the project along with the materials to be used. They were timely in doing the work, cleaned up the job site each day and at the conclusion of the work. The work crew chief, Jose, was also very informative and pleasant to work with.

You can't go wrong with Suburban Home Solutions.