Reviews of local pros in Rosemount, Minnesota

4.8 based on 655 reviews Back to the listing
    5

    I contracted Hartigans to haul away thousands of pounds of river rock from the garden beds around the perimeter of our home, and bring in several cubic yards of mulch to fill the void for a more natural look that allows for easier planting and mowing. They completed the project in a very reasonable two days and even went above and beyond when I asked, at the last minute, if the workers could take some of the mulch and bring it to different spots in my yard.

    5

    Hartigan Outdoors is the best company I have ever dealt with-- used them for landscaping, tree removal, snowplowing, and lawn maintenace. They do what they say they will and it is done on time by polite effecient employees. Jack is the most ethical person you will meet and pricing is very reasonable!

    5

    The Hartigan Team did an excellent job laying down 12+ yards of mulch. They were very careful not to damage plants and covered all of required areas very precisely. Thank you for a job well done.

    3

    I was looking to have my lawn aerated and overseeded and Hartigan is close and local. The receptionists at Hartigan were responsive and answered most of my questions. I was curious what kind of seed they used, and they eventually got back to me to let me know.

    I was curious whether I’d be able to have a different kind of seed than the standard Gerten’s sun and shade (bluegrass blend). I was told that one of the foreman would be able to answer, but a couple weeks had gone by and my follow-up calls were getting answered with “they’re busy and will get back to you shortly”. In the meantime, I was getting emails almost daily asking me to confirm my quote. I figured that I’d not worry about the variety of seed, and confirmed the quote. I followed up with Hartigan and I was told that they would be out later in the fall (specifically, late September or October) to do the aeration and overseed.

    I was expecting that they’d be out when I was told, but suddenly, on 8/24/22, I got a text and email saying that my service had been completed. I was expecting them to come later, and I was definitely not ready for them. My wife spoke with the person that did the service and she was told that we should’ve received an email telling us that they would be coming to do our yard. I didn’t receive any message, and I checked my spam/junk email and there was nothing. Had I been given any notice to expect Hartigan, I was going to remove my downspouts and mark some spots for them to avoid, like my well head and some freshly seeded spots, but my wife had to scramble to show them stuff and get things moved. Two of the large freshly seeded spots and the well head, as well as one of our plastic splash blocks were run over.

    On the whole, the person that came out did a pretty good job and there are lots of plugs and seeds on the ground. I’m just disappointed at the lack of communication from Hartigan. I’d likely use them again, but I’d really appreciate better communication and follow up.

    5

    Jack and his crew did a wonderful job fixing a standing water/drainage issue I have had 43 years. I’m excited to regain a big portion of my backyard and not having a muddy yard.
    I will definitely use their services again since they offer so many services.

    1

    This company is the worst I ever dealt with they charged me $ 830.00 to fix my grass for 0 result, I called the office to complain, after few days they sent somebody to take a look and he asked me about the invoice and if he can keep it untill Next visit. And that they would fix that in few days he never answered my phone call. i also didn't get back my invoice. So I promised them I will contact the better business bureau they took MY COPY of the invoice so there wouldn't be any proof

    5

    We have used Hartigan Outdoors on two occasions, first to remove unsightly landscaping timbers and a built up area and return it to sod. We also used them to repair damage done by vehicles driving over our lawn. On both occasions we found the work was done timely and professionally. The employees were courteous, responsive and a pleasure to work with.

    2

    I employed Hartigan Outdoors for lawn service for the first time in 2022. The experience was less than satisfactory. Lack of communication was the major issue. There were numerous unanswered phone messages, email messages and service requests. Requests regarding spring and fall cleanup were also ignored. I have a fence on my property. The grass and weeds grew to 10” at times. I attempted to find out the person in charge of the crew, however again, my inquiry was not answered. I finally had to talk directly to the crew myself. At the end of the season I sent a letter to Hartigan’s owner to express my concerns and asked for a response but never received one. I suggest you go elsewhere for your lawn service. I will not contract with Hartigan again.

    5

    From the start, Jack was responsive in his communication via email or phone. The quote given was competitive and detailed. I was impressed with the labor and cleanup performed by the crew. The job was completed in a timely manner. Would recommend Hartigan Outdoors.

    5

    We have transitioned irrigation service to Hartigan Irrigation. From scheduling, to service and quality of work both Karen and Ron were awesome to work with. Our irrigation system is ready to roll with all maintenence done at start up. Thank you for your excellent work!

    5

    What an amazing company to work with. First the first time I inquired about services to the end, everything was easy. The follow through and great work is equally impressive. The guys that did the work were so great! I could not have had a better experience. Thank you for putting out quantity work and quality workers.

    1

    WARNING!!!!! NEVER AGAIN
    Hired Hartigan to do two different projects. We got a start date of Aug 14th, however they changed it to Aug 21st ( no big deal) I gave Jack specific information about the project and they failed that request. They came back the next day to redo it. At that time we were happy. They said they would come back later that week to do the second project. Days, weeks, and even months went by with zero communication. I called, texted, and emailed Jack with the response of "I will pass the information on" We hired someone else to complete the project. December 4th, I received a text message from the project manager. I was really not impressed by Jack and his business practices. Save your money Rosemount neighbors and DO NOT DO BUSINESS WITH THEM!!!

    5

    I had Hartigan blow out my irrigation system last fall. They were very prompt and completed the process in a timely manner. I will definitely use their service again!

    5

    I was referred to Hartigan Lawn through a neighbor that had good things to say. I have a large project that required special attention and a plan for ongoing maintenance. I made an appointment to meet at my home in Inver Grove and Jack Hartigan was respectful, timely, and professional. He took almost an hour of his time to walk the property lines with me to get an accurate assessment of what my goals were with the space and provided insight into a plan for future maintenance. He later followed up with a timely quote that was reasonable and competitive. I look forward to doing business with Hartigan Lawn again and highly recommend them.

    1

    Terrible company to hire.just over 2 years I have been dealing with this company to get my landscaping correct to the specs that they sold me at the beginning of the job. Over $80k spent and my landscape job is not complete and now my patio looks like this(picture below). I advise nobody to hire this company unless you like incomplete or improper work where if there’s a shortcut these guys will take it. Don’t forget the 4 managers I have been passed through and they are on a new one again. BBB complaint and court is in the works.

    He tells me to call him but he now has me blocked. Not sure when this happened

    5

    Jack (owner) returned my call promptly and came out to provide an estimate the next day. Quote was within budget and we scheduled the service.
    Great communication about start date, and the workers checked in several times a day to make sure I liked how it was turning out after they started. We had a stone/rock path down a hill, plantings, and a paver front sidewalk installed. Highly recommend Hartigan Outdoors.

    5

    I just had one of Hartigan's irrigation specialists stop out this morning to repair a broken sprinkler head. The technician was very friendly and did exactly what was needed. I highly recommend Hartigan Outdoors for landscaping projects, lawn service, snow removal, and now irrigation. Thanks Jack and team.

    5

    Great experience from design through installation. We decided to completely re-do all of our landscaping which included installation of landscape lighting, a water feature, reconstruction of stone retaining wall, the replacement of rubber edging with stone edging and the replacement of all shrubs, flowers, trees and sod. This was a very large project and Hartigan Outdoors came through and completed it. The workers were courteous, professional, and sought my input with questions. The project was completed as it was designed so I highly encourage use of Hartigan's Outdoors designer (GreenPete) if you are thinking of a complete landscape redo.

    Overall, I am thoroughly impressed with the work done and all neighbors that routinely walk by comment on how nice the project turned out! Thank you, Jack and the team that worked on our project!

    5

    Daniel and Jack were great with my lawn. Cared for exactly what we were asking for and maintained professionalism throughout the 2 weeks they were working. We offered juice boxes for the workers and they accepted happily. I highly recommend Hartigan Outdoors for any outdoor work you need. Excellent company.

    5

    No one does it better than Hartigan Outdoors.
    If you live around the MN Metro Area Hartigan has you covered for all outdoor service needs. We’ve used Jack and his team on multiple different projects. From paver patios and concrete to Landscaping and pool side projects. Even fall clean ups for our own personal homes and mowing!

    Thanks for always going above and beyond Hartigan! 5/5 stars go give them a shout.

    1

    I reached out initially in 2020 for a quote for the work we needed and since it was more than we budgeted, we decided to do some of it ourselves. Eventually, we had the work done in summer of 2022 and the total cost was close to $20,000. I had specifically asked Jack that I don’t want this work to be sub-contracted and that trust, aesthetics and integrity were the most important aspects for me. Needless to say, we were very disappointed.
    My experience is this:
    - Paid premium price for manual labor and sub-standard work
    - This company seems to have a small core (experienced) crew, which is sent for select projects and everyone else gets sub-contracted services/crew who don’t have the concept of landscaping but can possibly do well the work they are told to do by the manager. The crew at our place
    - Overpromised and underdelivered
    - Lots of measurements and pictures taken but they didn’t mean anything since the crew was unprepared and the project manager/foreman had no clue and didn’t have the details
    - Sub-standard sod was used multiple times and eventually I had to remove about 100 sq ft of rotted sod. The ‘grading’ was not done correctly and without prepping the base layer
    - The person installing the pavers was good at what he did but he had to cut corners because he was ‘advised’ with the wrong measurements and incomplete details.
    - The foreman was mostly missing; there was no advance notification and the crew would show up and say that I must have received it 15 minutes before they were coming - poor management and communication
    - When I brought my concerns with the company and Jack, I would receive canned responses.
    - The third time the sod-fixing was being done, it was funny to see how it was being done almost as if they were finishing off a quilt with spare pieces of fabric.
    - Sprinkler head broken and left on the lawn and I didn’t receive any notification from them
    - They used heavy equipment on a rainy day without making sure the existing lawn was protected, leaving the soil compressed and I am still fixing that.
    - Cracks are showing up on the pavers and I will have to remove a good chunk of those this season and redo
    - I had asked them to help with a couple of minor tasks since they were already in the area and I was willing to pay, if deemed necessary. They actually made it worse for me and even when I asked them to forget about them, they insisted they could do it. I had to rush out to prevent them from taking out the raised bed structure that I put together after a different crew the previous day messed it up.
    I don’t regret going with Hartigan for my yard needs because that was my decision, I am disappointed that my trust - which I gave freely, was broken. Our hard earned and saved money for this project was spent and the results were not satisfactory or of acceptable standard or to the expectations that we agreed on.
    I have been familiar with this company since the time they were doing miscellaneous yard work. I was impressed as they grew to Hartigan Lawn and Landscaping and then to Hartigan Outdoors. I wanted to support a local business and decided whenever I will have any yard/landscaping needs, I will go with them. The consolation I have is that I helped the company pay their bills and enabled their growth. If you have a choice, don’t go with this company, especially if it is not the core crew and don’t trust what they say, specifically about landscaping since they are very inexperienced and definitely don't fulfill their commitments.