Home Services reviews in Roseville, Minnesota
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I hired Suite Cleaning Services to do a deep clean. They were punctual, polite, professional, and very thorough. I couldn’t believe how clean the house felt. They added nice little touches too, like making a cute bow out of our kitchen hand towels. We decided to hire them for recurring service as a result.
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I love the cleaning service they did to my home.
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We're thrilled to work with Suite Cleaning Services for STR turnovers! The team’s exceptional attention to detail, punctuality, and the incredible help from Ue and Leticia makes every interaction a pleasure. They are an incredible partner for STR management . 5 stars.
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Giving them a 2 out of 5 star. 2 stars for their communication, I would give them 3 but a same day termination is very unprofessional. After using them for our Airbnb for a few months, it seems that they did not meet our expectations. There were several occassions that their cleaning crew came in later then the exptected arrival time. There was an occassion where they didn't setup a clean until a few days later after our guests left. There were serval times where their cleaning crew didn't clean well and we only found out by stopping by the property. We ended up having to do some vaccum and cleaning. There were times where their cleaning crew left our cleaning supply storage lock, unlocked. There were times where their cleaning crew left washed towels in the washer and dryer after they had completed clean. We found out by visiting the home and restocking the home.
After we had questioned them about their expected time on arrival to clean, which was from 10 am to 11 am, they said that their team was not able to accoundate that time frame. It's a good thing we don't have back to back bookings, I don't think they would of been able to handle this. I'm not sure how they do their scheduling, it seems to not be the same time as it's stated in the emails. When we asked they said they clean other properties first based on booking. I was confused as to why there is a estimated time frame of arrival between 10 to 11 am then? I was given an email in advance with the scheduled time slot 1 day prior to their cleaning. Then they just said they would like to withdraw their services from us. A same day termination, we didn't expect this and it was very unprofessional. -
Would not recommend for any services related to flood/fire. We had flood damage in our home and this company was recommended. From the start their handling of our personal belongings was very poor. We had damaged property in the move out of our home and we had damaged appliances that they took possession of to clean and store. Upon notification that I had a refrigerator damaged and replacement/repair costs didn't make sense based on current sale price for new, they went silent. I had pictures showing no damage prior and all of the damage upon return. I even had other contractor testimony of their poor handling. I ended up having to purchase replacement part for dishwasher and purchased a new refrigerator, and no reimbursement from them. They have refused to respond and haven't even sent final invoice for insurance claim.
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Professional work done efficiently and affordably!
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Always the best! Have used them for many years.
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Good job, fair price, friendly - who could ask for anything more?
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Great people here, they put everything into what they do. Would recommend them to anyone!
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I had a lot of problems and grief with them. I would give them a zero rating if I could.
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The best carpet cleaner we have ever had!
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Very professional, on time and did a great job, would highly recommend for any cleaning job.
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They do great job and are professional aswell as caring for someone's belongings!
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Always professional! Best in the business! Thank you! You saved my couch after severe pet damage. 🐕
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They are attentive and responsive. Very reassuring in the midst of our devastating fire. Have appreciated their care and guidance.
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They worked long and hard cleaning my armchair and sofa. Both look great. I'd use them again.
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Greg did a great job cleaning our carpeting and also gave me pet stain removal tips to use until I need the carpet cleaned again.
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Professional and affordable service. Did a great job on cleaning carpets through-out my home. I will use again and recommend to others.
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Greg and his team are the only cleaners that I trust for my carpet and upholstery cleaning. They are masters of their craft. I highly recommend them.
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Surface Surgeons were so friendly and easy to work with, I didn't have to do anything to prepare they took care of it all. I would definitely recommend them for any cleaning you may need.
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They did a great job on my carpets. Very thorough and quick and up front about fees. I need to have them back again!