House Cleaning reviews in St Paul, Minnesota

Oh, it was fantastic to have our 2 large rugs cleaned by American Rug Laundry! My rugs are old, but with their expertise and excellent cleaning Methods, these 2 rugs look completely new again. Oh and the customer service is fabulous! I highly recommend this company!

We've used American Rug Laundry a number of times over the past five years. They consistently delivered very good results. On time. Without issue.

American Rug Laundry is our go-to for caring for our variety of ancient hand-knotted rugs. We especially appreciate their super strong a knowledgeable staff who not only help me load and unload rugs from my car, but who provide clear insights on the provenance and fabrication of each rug, including guidance on the best wash, restoration and other textile maintenance considerations.

Care for my Middle Eastern rugs and a stunning, quality timely service. My rugs are clean, almost squecky

It is my go to place for cleaning my good rugs., would not consider anywhere else. Even when relocate to Ely will always bring my rugs to be professionally cleaned. Prices reasonable, turn around as stated when dropped off. Great service.

American rug laundry showed true pride in their work. We had a really tough problem with animal damage to a rug and feared it was a total loss. The rug required several soakings to remove the problem, .Mike, the manager in Golden Valley, really stood by the company’s policy and tackled the issue, making sure that we were completely satisfied .

Would only recommend visiting the rug laundry on site to receive an accurate estimate on your cleaning your rug. The variation in price is so unstable. In addition I have used rug laundry previously. My rugs are cleaned well. But in receiving this current quote on the phone they ask a new batch of questions. Where is your rug from and there is now an up charge added if the dye used in the rug is not stable. A new gimmick to get more money to clean your rug. In the 15 years of using the rug laundry never asked these questions before.

Excellent service! On time pick up and delivery! My rug looks and smells like new!

Rude customer service, had to call to see if rug was ready, phone person didn’t know, went in directly foe them to say that delivered it last week…I was picking it up. Then dug around back and finally found it.

Great Customer Service, carpet cleaned in timely manner. Only issue was parking the old location had plenty of parking.

I believe the quality of work they do is very good. Cons: The verbal quote I received (with measurements) was about 20% less than the actual cost once I brought the rugs in. And one of my three rugs was missed in their scanning process, therefore I was never contacted that the order was complete. I realized it was late by about 2 weeks when I inquired. So some customer service areas could be improved but will likely use them again.

I was so disappointed with the outcome of the two services performed. I had a couch cleaned (in home) and a rug sent out for cleaning and both were returned to me in far worse condition that originally presented in. I called following the in-home service because a (new) water mark was left on the cushion and a field manager came to spot clean. It still was not fully restored after the second appointment. Sadly, my favorite area rug went to them for cleaning and was returned to me severely discolored and smelled like a mix of water and dirt. While their level of service was excellent, the result and level of care for goods entrusted was very poor. Unfortunately, I cannot recommend this service.

Awesome service & my rugs always look fabulous when I pick them up!

They had great deals over the holiday, they were very helpful with explaining and deep cleaning my rug that had been through the wringer with my pets and kids. It came back smelling and looking wonderful! I’m already picking out the other rugs I’ll be getting cleaned next~ I highly recommend!

Fantastic service and great job cleaning our 10x12 deep shag rug.

I dropped an area rug off on a Monday, and was advised there was currently a two week turnaround. I was surprised when I was notified the drug was ready for pickup on Friday. The rug was cleaned professionally, and obvious pet stains were removed. We are very happy with the quality service from start to finish, and will definitely recommend to others in need of rug cleaning services!

If you have animals you understand the need to get your rugs to the spa 😅 our dog and cats LOVE our rugs and you can tell, but after sending them to ARL our rugs are fluff and dirt free! With their contactless pickup and drop off right to my door it was the easiest experience, the hardest part was just missing our rugs but let me tell you SO worth it.
Our rugs complete our home, in my opinion a home isnt as cozy without a rug and a rug isnt clean unless its been to ARL.
Lifetime customer right here, and the critters agree! Lovely customer service and the kindest folks around.

I have a hand-knotted oriental wool rug that's 40 years old and was given to me by my mom. Before bringing it to American Rug it was rolled up and stashed in a basement closet because 40 years of pet stains persisted despite having been professionally cleaned before. It smelled bad and I was on the verge of throwing it out.

I just picked it up this morning (along with another rug) and am absolutely blown away by the job American Rug Laundry did cleaning it. Not only did they remove the smell, the fringe, which was stained yellow from age, vomit, and urine, is back to being bright white and looks brand new! I didn't think it was possible for the fringe to be restored to such a pristine condition.

The price was somewhat on the pricier side; $400 for two rugs to be cleaned and treated, and that was with the new customer discount. The professional service I used before was cheaper, and fine for casually soiled rugs, but my rug (which that other service failed to restore the fringe) was in such bad shape and American Rug saved it from being thrown away, so was worth the cost.

I would recommend this cleaner to anyone with old rugs that are in rough shape.

These gifted folks were not only able to refresh the original colors of our carpet, but also remove a dark stain.

Great customer service. I have a Nepali rug that I inherited that did not smell very nice. They assured me they could get the smell out and they did. And it looks great. Will use them again in the future for sure.

Great service and friendly folks! Rug was badly treated by a sick pet -- they cleaned and then treated the rug to make it easier to stay clean in future. Displayed lots of deep knowledge about the make and fibers in our 1980s Aubusson wool rug. And icing on the cake, they easily carried the large rug from car to cleaning area and back. Thank you!