Plumbing reviews in St Paul, Minnesota

Dan Simmons and the team at Cities1 were the pros we needed after poor experience with a typical "sewer cleaner" company (in dispute now so won't mention their name...yet). Dan not only solved the sewer issues in my 1915 era home, but provided me with a real education in how to handle future problems. He was knowledgable, patient and thorough in exploring all possible causes, then called in Ben from McCollough to scope and auger my basement lines. I would highly recommend both companies. Don't be fooled by the 'same day, low cost' offers - get a professional diagnosis before agreeing to any fees or services, especially in older homes. By using Cities1, I saved thousands and now have total confidence in the solution they provided.

We had an issue with our radiant in-floor, which is usually difficult to find help. Todd Maul from Cities1 came out and diagnosed our problem, and had it fixed within the hour. He was professional, courteous, knowledgeable, and efficient. In addition, he provided a wealth of information on our system. I now know who I am calling every time I have an issue. This was one of the best service providers I have worked with in a long time!

We have used Cities1plumbing at Neumanns bar many times. They have put in air conditioning units, a boiler and fixed many plumbing issues we have had. They are very timely and very knowledgeable in anything we have needed. They have done a good job with my business & at my house i have had them do all the plumbing when we added a bathroom in our basement. I would recommend them to anyone every guy that has come out from this company has been very good at getting things done.

When I called Cities1Plumbing, I spoke with Emily, who was professional and so kind as I was upset and frantic about issues with my home. I was immediately put in touch with Dan who came out to our house with urgency and calmly explained everything to me in such an amazingly clear way. Cities1 saved our home. He addressed problems with ease and was so amazingly professional. I can't say enough about them. I highly recommend!

Dan Simmer did such a great job replacing the drain pipe for my bathroom. He took the time to explain everything to me and always asked if I had additional questions. Reasonably priced, professional and left things clean. I highly recommend Cities 1 and will definitely use them for future projects.

We had a leaking pipe late on Saturday, July 30. My husband called five different plumbing businesses that said they were 24 hour and seven days a week but two could not come out until Monday or Tuesday. Cities one was the only one that called us back and were able to come out Saturday evening. Jim could not have been more friendly and helpful and his quick response saved a lot of headache for my husband and I. I am thankful for the job they did and they have now earned all my future business. Thank you to Jim and the entire staff at cities one.
Janet and Kevin

Janela Taylor - I had to have an Old furnace and A/C replaced after having a few quotes etc. I decided to use Cities 1 and glad I did they did an amazing job called before arrival used booties to cover there boots Cleaned up all there mess and had it done in a few hours😊!. They also correctly plumbed out the pipe as my previous was not!..... I am very pleased/happy with the whole project from start to finish! THANKS Cities 1 you are amazing at what you do!!!!!! Will always use your company! Thanks Again!!!!!!

Tom with Cities 1 is awesome! He got my 50 year old home boiler that was barely working replaced with an awesome modern unit that works perfectly. Also had them install new baseboard covers throughout my home and they look amazing! Highly recommend these guys. Very prompt and professional service!!

My husband and I recently had a gas leak issue. We are so grateful for having found Cities1Plumbing. They were courteous, on time and just did a wonderful job. A previous company wanted to charge us triple but Cities1Plumbing were so reasonable and honest. We will definitely be using them again in the future and telling anyone looking for plumbing work to call them. Thank you!

I just had Rich Peterson and his wonderful crew of plumbers practically re-plumb my entire house and they did and AMAZING JOB! I am in the midst of a full kitchen and bath remodel and I am so happy I chose Cities 1 to do my plumbing work. Rich stopped out and looked over the job and gave me GREAT insight into how best to design my bath and I was so thankful! If you are considering Cities 1, as a plumbing contractor, please know that they will be fair, honest and trust worthy guys to have in your home or business. PS Dave is my favorite guy on their crew!!!

After a service call identified potential larger issues with our furnace Cities One quickly came out and gave us a competitive estimate and got the installation set up for the same week. Adam did an excellent job on the install. He added an extra cold air return box under the new furnace to increase and optimize the return air volume and furnace efficiency. He ensured all duct seams were taped. He was very courteous and informative and excellent clean up at job completion. I have had Cities One install and service my boilers and hydronic in floor heating system with excellent results on two homes. They are my go to HVAC contractor.

Christmas weekend I had a pump failure on a 50 unit apartment building, resulting in no heat . One vendor came out and worked for 6 hours and eventually said they didn't know what to do and said I had to call someone else.

Made a bunch of calls to vendors who either were not willing to come out or had no experience with this type of boiler. Called Cities1, gave them my information. The tech called me back and he was there within the hour. Walked in, very professional and confident. He knew exactly what needed to be fixed and had me back up and running in no time.

I will definitely be using them going forward.

This is a mixed review, as I've had both a good and bad experience with Cities 1, ironically with the same service person. I will do my best to just explain the facts and let anyone reading these reviews make their own decisions.
I was referred to Cities 1 a few months ago, and I had them come service my air conditioning in my townhouse. David R (HVAC) came, and he was very professional, explaining what he was doing and why he was doing it. Given my general lack of knowledge on the subject, I felt very confident that David was doing great work at a fair price. We recently moved, and my duct-cleaning company said they could do their best work if the attic furnace were serviced by an HVAC professional first. So I called Cities 1 again, and I immediately explained to the rep there that this was my first priority. She assured me that wasn't a problem.
When the day arrived, I was thrilled to get David R again. But days later, when the duct-cleaning company returned, they informed me that the attic furnace was not clean. When I inquired about this, David insisted that wasn't one of his objectives and then tossed out some obscene figure to do the work. Again, I was clear with the first person I spoke to what the main objective was, that this wasn't just a general checkup. I have since called Cities 1 every four or five days, and no one has provided me any solution or shown any accountability.

I am a maintenance technician for a property. I fix HVAC units and there are times when I too need help and the first company I call to be honest is Cities 1. I've dealt with other companies but after my experiences with Cities 1, I promise I'll never call anyone else ever again.
From the very first phone call to every single technician that has come out to service/fix our units it is a pleasurable experience. The gal scheduling the appointment is extremely courteous, helpful, professional and always wants to help you. What else I really like is she seems knowledgeable too. The technicians are almost like old friends that come to help you out. They are personable, friendly, obviously incredibly knowledgeable and they share their expertise with you and explain what they did/are doing. What's more is they seem to always remember me too and I really like that.
I honestly am thankful for Cities 1. I refuse to call anyone else because they are so great. Thank you Cities 1.

I recently called to have 3 running toilets fixed! Josh, the plumber assigned to my case called before he came and gave me an ETA! What struck me, is how energetic and polite he was on the phone! So awesome to hear! He showed up when he said was going to, was sincerely polite in person as he was on the phone, and fixed all 3 running toilets! I strongly recommend Cities 1 Plumbing Heating, and Air Conditioning! Their service and professionalism was a breath of fresh air! 10/10

We’ve hired Cities1 for our boiler repair, tune ups, and mini-split AC install and have been extremely happy with everything they’ve done. Prices are very competitive, and they’ve always been extremely professional, friendly, and fast! We just had them out for a boiler tune up, and Jim was wonderful. He walked me through everything and explained things in a way I understood. He genuinely cared about making sure I understood. We initially had a quote from a different company about needing a complete boiler replacement, but our boiler apparently has a lot of years left in it. Honest company with great employees, highly recommend!

Cities 1 has taken care of the boiler at our home and several of the homes of our clients. They are not only professional and extremely knowlegeable about the intricate details of boiler heating systems, they go the extra mile. I am a REALTOR, and I had a client out-of-town (and cell phone range) and we needed an emergency safety check at the client's house after a home inspector (who didn't know complicated boilers but sure could comment on them) created inspection issues. Avery, the owner's son, came running to the rescue. I learned more from Avery in an hour about the heating system in the home than I could have ever figured out on my own or from techs from other companies. He wrote up the service details on the invoice before he left the driveway. Whether you have a basic boiler or a complicated one, old or new - Cities 1 knows boilers. They have consistently fixed things other companies said were beyond repair, and they are fearless when it comes to the servicing of a system. Their front office staff are excellent and responsive as well, and their billing/invoicing system is efficient and organized for your record keeping. Residential or commercial - this is the company for boilers.

Excellent experience with Cities1, I had a minor plumbing issue after a recently completed bathroom renovation. The boss, Rich, was very responsive to my calls and was very friendly and helpful in explaining possible issues. The plumber he sent out was very friendly and was able to quickly diagnose the issue (hair clogged drain) and fixed the issue in less than an hour. Highly recommend this company, they truly care about customer satisfaction and getting the job done!

Unfortunately, I cannot write an accurate review because I never was able to ever hear back from Jarred, one of the owners/techs. I called starting Nov 22, again Nov 29 *(recognizing there was a Holiday), again, December 3, December 10 and 17!! The ladies at reception Emily and Megan are delightful. But the fact I could never get a quote/estimate is poor business practice.

I had a wonderful experience with Cities 1 Plumbing. I submitted a request via email Sunday night and was contact Monday morning by Megan. She was delightful to speak to and was even able to schedule a same day toilet install. A few hours later Don showed up at my door and fixed my toilet issue within an hour. I had a functioning toilet in under 12 hours from the initial point of contact. I am super impressed and will be recommending them to family and friends.

I've now used Cities1 for plumbing and heating, and they are incredible at both. Fast, efficient, and interested in making sure that I am left with a working furnace: even when I called at midnight when my heat went out in the middle of January! Will definitely use them and I recommend them to everyone.