Constraction reviews in Ballwin, Missouri

C&D is a great company to work with if you need any type of construction or roof needs. Shayne Pearl is excellent to work with and helps explain everything in detail! If you have a question he will immediately get you an answer! Thank you Shayne! Hedy G

5 Stars for Shayne and his professionalism. He is very knowledgeable and walked me through the process of getting my roof replaced, making it virtually painless. His honest and straightforward way of doing business was appreciated.

We had a lot of damage to our home from the hailstorm and worked with Chris. He went through the process with our insurance company and made it very easy and stress free on our end.

The team was fast and efficient whilist doing great work. A main thing that stood out to me was how the crew cared about their work. They cleaned up very well, there were no nails in our driveway or lawn after the roofing. This was very nice considering we have a dog and did not want him to hurt himself nor damage to our vehicles. They also pointed out small issues and fixed them for no cost e.g. a loose board of wood near our gutters.

We had a lot of work done overall such as our roof, siding, gutters, windows and garage doors. It was very nice having a company being able to do quality work on everything and not having to go through multiple companies. Our neighbor even saw it and talked with the crew and even wanted to work with them for her house as well.

We had a WONDERFUL experience with C&D Contractors! Some people are still waiting to get their work finished from last years storm. We got a new roof, 3 new windows, siding and gutters. Shayne was extremely helpful to work with and everyone was so polite! I highly recommend them!

They did our house. When I looked them up, our house popped up on Google. I did not give them permission to use my house.
Don't use them. Shotty work. They had to come back out about 4x to fix the siding and it still is not right. The house across the street that we bought, and the siding they did is falling off. Not worth it.
Please use someone else.

The pictures show the mess C&D left us. Our contract says “first payment due on completion of roof” and this is hardly finished. We hired an inspector and have consulted other roofing companies. They all said it was a sloppy job with one saying it was the worst he’s ever seen. Dale is demanding payment and said the roof is complete. They also reused old flashing in some places and used caulk in some places. The insurance company ok’d all new flashing. We are putting the insurance money in escrow to be paid out to whomever we get to mitigate these issues. It’s been a nightmare these last six months!

C&D General Contractors really came through for us after a storm rolled through. They handled the whole deal: stripped off the old roof, put on a brand new one, replaced all the damaged siding, and installed new gutters. Everything looks sharp now. No leaks, no loose spots.

Shayne was the standout guy. Super responsive from the first call, walked us through the insurance claim process step by step (which was a huge help), gave clear timelines, and actually stuck to them. He checked in regularly without being pushy, and the crew he sent out worked efficiently, cleaned up every day, and left the yard spotless. No surprises or hidden costs either.

Overall, solid work, fair price, and zero drama. If another storm hits, I'd call them back in a heartbeat. Highly recommend, especially if you're dealing with insurance stuff.

Following a hailstorm in early 2024, our family’s longtime insurer issued an estimate for exterior repairs totaling around $23,000. Shortly afterward, a representative from C&D General Contractors appeared at my elderly mother’s home despite a clearly posted “No Soliciting” sign. The representative used high-pressure sales tactics to secure her signature on a contract she did not fully understand.

The insurer ultimately paid C&D roughly $13,000, with about $10,000 to be paid upon satisfactory completion. The company later claimed in November 2024 that the project was complete; however, the workmanship was poor, inconsistent, and incomplete. The siding was mismatched and pieced together in a patchwork manner, metal trim beneath the roof shingles was bent and uneven, and scrap materials were visibly used in place of full panels. Within months, sections of siding began to detach and fall off the house.

Since September 2024, our family has made repeated phone calls and left multiple messages for C&D seeking remediation. The company has never responded to a single call or message. Over the past several weeks, we have made more than a dozen additional attempts to reach someone—without any acknowledgment or reply.

Despite this total lack of communication and the defective state of the work, C&D has now filed a mechanic’s lien for nearly $10,000 against the property. The company’s conduct demonstrates a troubling lack of accountability and customer care. The work remains incomplete, the materials used were substandard, and all efforts to resolve the issue directly have been ignored.

Our family strongly urges other homeowners—particularly seniors—to exercise extreme caution before engaging with this company. The experience has been stressful, costly, and deeply disappointing.

From start to finish it was a great experience. Very professional and always helpful.

My bathroom is stunning! Jenny was great to work with as was everyone. Quick to replies to emails and text though out the whole project. The quality of work is second to none. I look forward to using them on other projects.

I love this company! I have recommended them over the years to many. They did a complete renovation of my kitchen a few years ago and not only was the work perfection, they came in under the estimated cost and the estimated time. All of the crew was friendly, courteous and professional. I have since moved and called them immediately for some work in my new kitchen. Once again, a wonderful experience. I wish I could give them six stars!!

We had our bathroom remodeled by Callier & Thompson. I can’t recommend them more highly! They listen to you and respond to all your concerns. I enjoyed working with every employee and they were so respectful of my home and keeping it as clean as possible. Their communication, professionalism and workmanship can’t be beat! I love my new bathroom!

Our family's experience in working with Bobby to select our new Subzero was perfect in every way! If you value working in partnership with a service-oriented individual that listens to help you secure the unit best suited to meet your needs, then Bobby is a right fit for you. He is an efficient communicator with a professional approach that is sure to make your purchase process seamless from start to finish. He supported us from the research phase to providing specs to post installation. Who calls to make sure your installation meet your every expectation? Bobby does! You won't regret partnering with him for your next purchase! He undoubtedly has a repeat customer in us.

Fantastic install experience! Professional and outstanding attention to detail. I am never buying from the big box stores again!

This was the third and last project Callier and Thompson did for us. This time they remodeled two bathrooms, and the results were not great the first time around. The salesman assigned to us, was not very responsive and I gave him 3 opportunities to fix the problem.

After posting negative critiques which at the time were valid, Dave Callier, the owner called me and asked why I had not called their service department to resolve any negative issues, rather than posting negative reviews. I explained to Dave, that no one ever told me that they had a service department, and on the previous two jobs a call to the sales person resolved everything.

Dave Callier, came out to our house, saw the issue, agreed it was a problem of design by the salesperson and sent a master plumber out to resolve it.

The master plumber spent several hours fixing the problem and did a wonderful job. No complaints, and the job is wonderful.

In retrospect, I should have called the owner to complain that the salesperson dropped the ball three times and never called me back the third time. Of course I did not know that Dave Callier owned the company with his brother, and that he would be so thoroughly responsive.

I am sorry that I had to publish in Amy's list and here on Google anything negative, but if someone had informed me of the problem resolution routine that C&T follows (rather than previously when I just called my salesperson who solved the issues), I would not have published anything.

I got a call from Dave Callier indicating that this review was on Google. To be honest, I had forgotten completely about publishing it, and should have taken the negatives down, after Dave sent the master plumber out to fix the problem.

Perhaps Dave will take the recommendation I gave him, that all customers be told that there is indeed a service department to solve issues. Stuff happens, I understand that, my home is 45 years old, and nothing is "standard" in it.

I am happy to endorse the company, but caution you to ensure you know what to do if an issue comes up.

Hello Bob and Christine,
I’m sorry about the informality of this message. I want to let you know Julie and I are enjoying our new kitchen very much. I recently finishes the painting and it all looks fantastic. We have also had the pleasure of hosting some dinner parties for larger groups and we were all very comfortable in our new space. We could not have done this with our old kitchen. Callier And Thompson was wonderful from beginning to end and it’s obvious everybody there is an expert in their field.

Thank you again and Happy Holidays!
Sincerely,

RKB

We walked into the showroom & didn’t know what to expect. Were warmly greeted & said feel free to look around the showroom. Heather, our design associate made us feel so at ease. She wasn’t pushy at all, & showed us beautiful options. The entire experience was flawless. All of the expert crew were courteous & very clean. We were kept up to date daily & knew what to expect. Our bathrooms turned out so beautiful we wish we would have done them soonerWe are so happy with the craftsmanship we are moving forward on to the kitchen soon!

Save yourself the trouble and call these guys first for your Kitchen project. Customer service and installation guy were excellent!

I contacted Casey looking for a range hood for my kitchen remodel. I had tried to find one at several other locations but didn't have any luck. Casey was great helping me find a suitable hood. I was impressed with the questions she asked me that allowed her to find a product that met my expectation and my budget. She had Matt come take a look at the project before I purchased the hood to make sure it would work and there wouldn't be any surprises come installation time. Casey got the product ordered and set an installation date in only a few days. Matt did a great job installing the hood. He was very respectful of my house and did great work.

We recently worked with Callier & Thompson to renovate our kitchen and bathrooms. From design through completion, it was an absolute pleasure to work with C&T. Great team. We love the results. 11/10 would recommend.

Outstanding service and renovation design. Highly recommend Callier and Thompson. We would go back to them for a future renovation. Our designer Christine did a fabulous job creating an "elegant rustic design" that we loved. All three of our bathrooms were slightly different yet connected with purposeful flow. Stephen our primary daily contact was incredibility service & detail oriented. He kept us informed daily of plan and any changes to the plan and why. Each night he ensured our house was spotless from the dust and work of that day. As a side, he went above and beyond with his willingness to let our dogs out before he left for the day. Thank you Christine and Stephen.

We just finished a complete kitchen remodel with the fine folks of Callier Thompson. Our kitchen is absolutely stunning. Heather our designer was amazing to work with, taking our vision and turning it into our beautiful kitchen. Josh, Mark and his team in construction are meticulous with details and all very responsive.