Reviews of local pros in Festus, Missouri

I called Perfect Air this morning at around 7:30am because my heat wasn't working. They immediately took down my information and told me someone would call me soon to schedule a time. Not even 30 minutes later Angel called me to tell me they could get someone out between 9am-10am. Cody arrived at around 9:45 and went straight to work. He quickly found the issue, cleaned up my unit and put a temporary fix on it to start heating up my house while he went out to get the part that needed to be replaced. Once he got back, he quickly got it fixed and told me everything he recommends. He was very professional, easy to talk to and informative. I will be recommending them to anyone who needs HVAC work done.

James was very professional, thorough, and friendly. I was at work while the service (air duct cleaning) was being performed. I received a call from James when the job was complete, and turns out my old knob and tube electric couldn’t withstand their equipment and blew a fuse. James explains per their policy, he wasn't able to leave the home, so another employee went and purchased a new fuse. While James is telling me this on the phone, I’m thinking, “oh great, how much extra is this going to cost?” The answer was nothing. I was charged exactly what I had expected according to the amount of vents I have in my home and my understanding of their fees. I’m very happy with the overall experience. I called on a Monday and was able to get an appointment Friday, of the same week. This was my first experience with this company and I will definitely use them for any future needs and highly recommend them.

Matt was fantastic from start to finish. He was professional and friendly, and thoughtful enough to place a sheet at the entrance to avoid tracking in snow and ice from the recent storm. When the product we received was slightly different from what we initially discussed, Matt handled the situation calmly and quickly came up with a new plan. Despite our house being full of dogs and a 14-month-old, he managed everything smoothly. It was a great experience overall, and I highly recommend him!

This company is filled with the most honest people. Angel did my estimate and gave me multiple options at different price points to choose from. She wasn't pushy at all even though I could have been convinced I needed to go with the more expensive options. I really appreciate that, because it took us a year to save up for this repair.

Then Dillion came out to fix my AC today. While fixing my evaporator coils, he added a new front panel and pipes, which I believe weren't in the original estimate, and also looked at my capacitor to ensure it was it was working, because I thought it was failing. He could have easily replaced it and charged me, but was honest and let me know it was good to go. He cleaned up everything and wore shoe covers while walking through the house. Crazy good service.

Thanks again!

James was very nice and courteous! Worked very hard! He got the job done and got the job done right! I had used Perfect Air twice in the past and this was my third time using them. I know the owner Brian and he is a very nice guy. He did the other two jobs at my last house years ago. James did a great job cleaning my air ducts today. When I called to initially make an appointment Angel got me scheduled the very next day! Perfect Air is the way to go!

I am very pleased with my new installation and can’t say enough nice things about dealing with your company! Everything was as promised…no unwanted surprises. Matt’s knowledge of the new system made me feel very comfortable that I chose the right company. From a service call with Cody to a bid with Angel, then new installation with Matt & Dillon, I very much appreciate the professionalism and kindness Perfect Air Employees have shown in my home and around my pets!

Technician came was polite. Answered all my questions, showed me a couple things I did not know about our unit. Would use company again.

I pay a monthly fee to Perfect Air and I schedule two (2) visits a year. One in late Spring for my AC and the other in late Fall for my Heating. A technician will come out and clean and test everything. They go up and beyond to make sure my household has no issues. Also by paying this monthly fee you never pay any labor fees, just parts. I have been with them for several years now and I highly recommend their services.

From start to finish this may have been the best experience I have ever had with a service company. Had an evening emergency with no AC during a heatwave. The lady that answered the phone was one of the most genuine people I have ever interacted with. The tech called almost immediately after and was at the house within minutes. Diagnosed and fixed quickly and at such a reasonable cost. I am not a review writer but was just amazed at the service I received.

To whom it may concern, I wanted to let all know that I am really impressed with the quality of service and quality of work that I received at my house. From the beginning when Angel came out to bid the job, and the installation today with Matt and Dustin, it has been a God Send to deal with your company!!! Thank you Perfect Air!!! Sincerely Jeffrey Weggenmann

I just want to say Matt, Angel and Dillion are now our super hero’s. We called them with no air an elderly sick mom after a bad experience from another company. They made us a priority. Was honest friendly caring very professional gave us options without pressure. Even offed to put a window unit in overnight while we decided our options. I have nothing but good things to say about this company and their employees. If you are needing HVAC services this is who you should use! Thanks guys

We had our furnace looked at by this company. They said there was nothing wrong with our furnace, even though I told them it had been going off and on. The furnace went out again two days ago when we had really cold weather. I knew there was something really wrong with the furnace. I called B.F Mahn they came and diagnosed and said our control panel was bad. They will be fixing it this coming Friday. I wasted my $100 with this company for the service call. I will not ever use this company again.

The experience with this company was professional, friendly, and timely. They handled a unique situation I had very effectively. Matt and Brayden were great to work with and answered all my questions and concerns.Thank you so much!!!

Couldn’t have asked for a more straightforward process. Angel was great at explaining things and answering questions and worked up a very reasonable quote for a new heat pump and air handler. Was able to get me on the schedule right away.

Matt did a great job on the install. Found a couple issues that didn’t line up just right, so went out of his way to go back and fab up some material to make sure it was like it needed to be.

Hvacs are expensive, but I feel like I got the best bang for my buck and wouldn’t hesitate to call them for future needs.