Reviews of local pros in Festus, Missouri
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The whole team is amazing! Steve got me set up within a day or so and Michael and Keith were right on time with awesome service! I highly recommend this company to anyone. Thanks for the great service Pioneer Mechanical!
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Great company! We used Pioneer to service our A/C units and furnaces on several occasions, all great experiences. They quickly repaired our A/C when it stopped working last summer. They also replaced our furnace late last year. Katie was very kind answering all of my questions about the replacement. Keith, Mike C. and Mike D. did a great job servicing the units and on the replacement. I highly recommend Pioneer.
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The foreman Mike C. answered my many calls and questions with a very professional attitude. He was very clean and informative on any changes that happened during the installation. I am a tradesmen and his work is some of the best that I have seen for residential work. His assistant Keith B. was equally as professional. I recommend the products they use and the price point as well. I also really am happy with them taking care of my Ameren MO rebate. Katie form the office was a huge help. Thanks again for a great experience.
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Steve came out to my house, explained everything he was doing and the reasons behind it, promptly serviced the AC, was completely respectful, and was honest and fair with his pricing. The result of his work was felt immediately as the AC worked better than it had in the last 6 years. We are very pleased. I highly recommend his company !
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We have used Pioneer for years for our yearly A/C & Furnace checkups, to replacing the A/C & Furnace to most recently our hot water heater. Fast excellent service, super friendly, great prices. They do an amazing job every time. You will not be disappointed with their work and attention to detail and their customer service. Thank you Steve, Katie, Mike and Keith for your excellent customer service. You have my whole-hearted recommendation.
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We have been using Steve and crew at Pioneer for years. They have always been professional, courteous, on time, and perform quality service. We will never look anywhere else for our heating and cooling needs!
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We have always used Perfect Air and would not use anyone else. Cody Harris if very polite, courteous, and very professional. They have always arrived on time; and if by any chance they were going to be late, they would notify you. Would definitely recommend.
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Matt was great! On time and went to work right away. Finished the job then explained everything I needed to know about my new heating and cooling system. Everything was seamless! Btw Angel was great as well. She set everything up and it all went perfect! 2 year full warranty and 10 year on parts so I’ll post another review if I have any problems.
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Everyone at perfect air was wonderful to us, they were professional, had great finance options and overall were wonderful to work with. They came right back out (twice) when we had minor issues that really didn't need immediate attention. We couldn't have chose a better company to purchase a new unit through.
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After dilly dallying around for 2 years of window units, and a half working heat system, this company was amazing with putting up with my back and forth wanting a new system and waiting. They could’ve just sent normal installers, but these guys were amazing, friendly, informative, professional with a side of still being genuine good talkative humans! They cleaned up after themselves and the new unit looks nice along with I finally can get rid of my window units! I’m super happy with the entire experience!
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Cody was excellent. On time and would not stop until it was fixed correctly. We also appreciate that they were available the same day. Our other appointment was not until Thursday so having someone fix it before then was a blessing. Would recommend to everyone.
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Service techs Bob, Dillon& James are great. Arrives on time is common sensed, kind & courteous, not to mention efficient and productive. Diagnosis’s and fixed the problem and got the unit up and running in no time, even tells me what to expect. Perfect Air installed my whole house unit in 2016 with in my budget and with responsibilities of maintenance. Very satisfied with them and will use no other.
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Perfect Air was awesome. Scheduling was easy and efficient. My technician Bob was excellent. Took his time studying my systems issues. Actually found a bad wire that we would have never known about. Very impressed with the professionalism and courtesy.
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The Perfect Air Crew is AMAZING!
They had our A/C up in running in
no time. James was thorough & explained
everything.We’ve always used this wonderful company & will continue to do so. -
Time and time again perfect air has taken care of me and my family! I have used their services multiple times and they have come out quickly, have been professional and every time they run through the system to get to the problem without saying I need a new unit. The best company that I have ever used and will continue to use! Cody Harris did an amazing job and got us rolling again! Thanks again!
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Contacted Perfect Air to schedule service. The person I spoke to on the phone was very friendly,
The technician, James, was out the next day as promised.
James was very thorough in diagnosing my A/C issue, and had my system up and running very quickly.
I will definitely call Perfect Air for my future hvac needs. -
The response time was very quick and Cody arrived at the time promised. He was very polite and explained everything in detail to my husband. He was able to show my husband the problem and explain the process in detail.
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Want to thank Perfect Air technician Cody who is very professional and pleasant. He goes through and explains detail with what is going on with your air unit if any. Cody is very valuable to your company it’s nice to have someone personal and that cares about his job and knows his job and cares about his customers and goes the extra mile. Also I like to thank Angle and the person who scheduled my appointment who is in the office and keeps you updated on the time frame of your service technician arriving. A big shoutout to Cody for a great job well done! A five star technician and company. Thank you very much overall great company and great experience. I will recommend Perfect Air Heating and Cooling services to others for sure. Tina Ruffin
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Our A/C went out and within less than 24 hours, Perfect Air had Cody out at out house and the A/C was fixed and back on in less than 2 hours. He was polite and professional, while answering all of our questions. Great value! We signed up for their preventable maintenance program. Thank you so much! I can sleep better tonight.
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Cody was an amazing technician. Super friendly and got the work done fast. Would highly recommend him and hope we have him as our technician again in the future.
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Angel came out to give an estimate very quickly and was very thorough in making sure the equipment would suit my needs and that existing equipment was correct for the new unit. She was very responsive to all calls and questions and located the unit quickly. Matt was very professional, skilled, and knowledgeable and took extra time to answer all my questions and make sure everything was installed to manufacturer specs. He and his install team were on time and left the job area cleaner than it was before they started. Everything with the install is top notch. Highly recommended.