Reviews of local pros in Festus, Missouri

Honest and professional company. I had a few different companies look at my furnace and be gone within 10 minutes and me stuck with a 100.00 bill. Anderson heat & air looked at it, answered all my questions. Then informed me what my options were. Then they even let me borrow 3 space heaters until they could install my new furnace. You could tell they really cared. I will not be using anyone else.

A contractor recommended this service for boiler problems. First I left a message and never got a returned call. Next I called the St. Peters office where a man told me the only technicians they had for boilers were in the St Peters office -to call that number. I hung up and saw that WAS the office I had called. Time passed. I called again today and a woman answered who said she was working from home (not sure why -good weather day today) then revealed it would be a NONREFUNDABLE $400 just to have tech. come out and that amount is NOT applicable to any work that needs to be done. THEN she informed me "Oh, it looks like we're all booked up not taking any new custo" yes, she actually HUNG UP ON ME BEFORE FINISHING HER SENTENCE. This is THE WORST HVAC EXPERIENCE I've ever had in 26 years and didn't even get service yet!

The guys Steve sent out to do the work did exactly what he said they would do. Had to have the whole system replaced. (15 years on the old one) After 6 months my electric bill is almost half than from the previous system. Also, Katie was able to get us more of a rebate from Ameren than we had thought we were getting. Great job guys.

Our AC wasnt working and I called around 1030. We got someone out to our house at noon the same day and was able to replace the part that went bad all within 30 mins. The technician did an amazing job explaining everything as he went. I would highly recommend them to anyone. If I ever have any more issues I know who I gonna call. Thank you!

I called on the Sunday evening before Thanksgiving and left a message that I had no heat. Steve called me back in minutes and said he would be there on Monday. He came and fixed my furnace very quickly . He only charged me a regular service charge, even thought it was an emergency to me! I HIGHLY RECOMMEND THIS COMPANY!

On the hottest day of the year (so far) our AC went out. Luckily my wife and kids were out of town, so only the dog and I had to suffer through it. Also lucky for us, Anderson Heating and Cooling exist, because they were AMAZING. I called Nick at Anderson, and after explaining the situation, he said he would swing by that very evening to take a look. He came over, was super professional and prepared. Quickly figured out the issue, and within an hour the AC was working again. Awesome service, great rates, personable technicians. If you have AC issues, don't call anywhere else. You'll be wasting your time and money.

Prompt service on a Saturday morning! No extra charges for the weekend. Replaced a locked up condenser on my old air conditioning unit and checked the freon. Very reasonable price. Fast and friendly! I highly recommend and will be sure to use them when I'm ready to replace my unit.

Nick helped repair and install some undermount lighting in our kitchen and did a beautiful job. The previous work had left some challenges and he problem solved to ensure a job that was not only well done, but most importantly... safe! I highly recommend them for any electrical servicing needs!

I cannot say enough wonderful things about Anderson Heating & Air Conditioning. The person I talked to on the phone was very nice and the tech (Nick) that came out was friendly, explained what he was doing the whole time, and let me know up front how much it would cost. Then it still ended up coming in well below that. We will definitely be recommending them to all our friends and family!

Anderson services our HVAC units for our office in Pevely. I feel that they are very honest and trustworthy. When their service reps come in to repair or check our units out, they are efficient and thorough. We purchased a maintenance agreement with them, and they call first to set up a time, and they are always on time. Great company!

Honesty goes a long way with me. Never met these people. But had a ac issue today over 100 degrees outside full time single father life. Everyone else I called wanted to charge me tons to come out after hours etc . This guy calls free of charge tells me something to go try not to waste my money. Tells me this heat a common problem and it worked....can't say how thankfully I am seeing honest good bussiness people will use now for anything I need. Great honest service.

THE BEST furnace company I have dealt with ever. From Katie who is your first point of contact, to Steve who came out on a holiday to check an issue we were having, to the men who came out to install our equipment, all are first rate in knowledge, in helpfulness, in kindness, and respectfulness. Customer service is definitely #1.

We had an emergency in the middle the night on one of the hottest days of the year this past summer. We got home from a visit with our in laws to find our house significantly hotter than we left it. My husband and I wouldn't have typically minded - we would have stuck it out until Monday so we didn't have to pay after-hour charges that our old heating and air conditioning company charged, but we had just had a baby!!! We didn't want our little girl to have to suffer through heat any longer than she had to. We called our old service provider and left a message.... after 3 hours without even a returned phone call, my husband started to call around. It was just too hot to keep waiting! Four companies were contacted and all told us "it's unlikely that our technician will have time to see you on a Saturday on such short notice - we're really busy." and ALL of those companies would have charged us a flat rate after-hour fee of $150 min!!!!
Finally he called Anderson. He was transferred directly to the technician and told that we could be serviced same day! Also... NO AFTER-HOUR CHARGES!!!!!! The guy came out, he was polite, respectful, clean, had all his teeth, and fixed our air conditioner SAME DAY!!!
We so appreciate Anderson and their commitment to customer service and quality work!!! Thanks guys!

Arrived at 7am on time, replaced our system, programed the new ecobee thermostat ,helped me download onto my phone and I am set to go. Keith and Michael cleaned up after themselves and were finished by 1:30. I have used Pioneer Mechanical for years and have been pleased with their service. Always professional.

Mike and Keith were at my home from 7am - 5pm this week and did an excellent job of installing my new furnace & AC units. Also, they noticed a small gas leak in my existing piping and fixed it for me same day as well. I highly recommend Pioneer for all your HVAC needs!

I have used Pioneer Mechanical for all of my heating and air conditioning needs. They recently installed a new system at my sons house and the response time was exceptional. I would highly recommend them to anyone needing heating and air conditioning work done at their home our business.

Great professional company to work with on replacing our boiler.
Very dependable and Great work they did.
Our installer Michael Crawford was a Great person to work with.
Left our basement just as clean as what it was when he started.
Would recommend this company for all your HVAC needs.
Will definitely use again.

This company came to my rescue!
Was leaving the next day for a short trip and my air conditioner went out.
Called my sister who just had her a/c repaired by Anderson also. Both her son and daughter has used them with great experiences. Called the number and Steve answered and was very accommodating to my urgent request.
The service tech was here and gone within 35 minutes of arriving that night.
They could have hit me with a large repair bill but they did not. Offered me specials and future inspections for the fall and spring.
I would recommend this company to family and friends.

Michael Crawford and Michael Davis were excellent. They arrived promptly at 7:30 a.m. on a morning when temps were in the single digit to replace a heat pump. They worked non stop until 2:30. They were friendly and polite. I was able to go about my routine without problem while they were here. They cleaned up everything very well! Would highly recommend.

Our family has known and trusted Steve Anderson for our HVAC needs for decades. If you want great service with someone you can completely trust then I very highly recommend calling Steve Anderson at Pioneer Mechanical. His crew was personable, efficient and trustworthy. They were easy to talk to and answered all my questions.

Great guys organized, cleaned up areas of all debris from old unit. And thanks for the quick response when I called and arrived at my house. And it was Memorial Day weekend. Me and my wife give you a big thank you.