Electrical reviews in Kansas City, Missouri

Pros:
- I liked the speed of which I was able to get on the schedule.
- I liked the thoroughness of the inspection from Bradley and the recommendations.
- The electricians were knowledgeable, competent and nice overall.
- Peace of Mind of getting things done correctly with a guarantee behind the work.

Cons:
- Prices!!! - It's my belief you are paying 'urgent care' prices for should be a 'doctor visit'. This is my biggest con. Sticker shock. And they try to make it more palatable by showing you a monthly payment plan which doesn't connect well with me.
- Sales process - there's a definite incentive to upsell you and there's a bit of fear selling explaining the worst case scenarios. This is going to be fine for some but will be tough for others. My opinion there needs to be a sensitivity to how vulnerable one can be given their situation. Fear selling is effective when one is in very vulnerable situation.
- My Motion Detector Receptacles - When Owen replaced all the outlets and switches I would have liked him to have kept my two motion detection switches so I could have re-installed them (I wasn't home when this work was done so came home to that little surprise). I think just recognizing specialty switches like that and asking the homeowner if they want to keep them would be a positive.
- No Power to CO monitor or new smoke detector - Owen forgot to connect power to the CO monitor and new smoke detector. Thankfully Gerson had to come back the next day to install the actual detector and caught this and fixed it on the spot.
- No follow-up from Bradley - Bradley said he would email me the results of the inspection he did and the good, better, best options. Do you think this happened? No. And I would be it will only happen if this review is read and the response then would be something on the order of "I was getting ready to send that your way".

Improvement Idea:
- One last comment I'll make is a process improvement. It would be great to have an actual person call and follow-up to find out how the service went. You could then have an opportunity to provide this type of feedback.

If someone would ask me if I would go with Mr. Sparky again. I would have to say no. I would certainly love to have someone like Gerson work on my home. But I just can't get over the pricing and the feeling that I paid thousands more than I needed to. Maybe I'm wrong and prices for the work is like this all over but I just have this nagging feeling that I'm left with.

Full Review is attached.

Thanks for allowing me the opportunity to provide feedback.

Rob

Pure Light Electric replaced all of the knob and tube wiring in my house. Their electricians are courteous and attentive to the desires of the homeowner. I highly recommend them.

What a difference LED lighting makes ! Puré Light says it all and
I’m happy to have had it done for all the safety reasons especially
Transformed older into like new again. Highly recommend

We had Dalton install new light fixtures. He did a fantastic job and was very knowledgeable! Reasonably priced as well. Will definitely use pure light electric again in the future!

I worked with Pure Light them in the past. They are knowledgeable, efficient, honest and reasonably priced. Definitely the best electricians in KC!

Great work by Caleb installing my EV plug. Fast, friendly service at reasonable price. Thank you!

Michael and his team were great! They installed a two way switch on a stairwell at my house and put in a new outlet in one of the bedrooms. They were able to do everything without any dry wall repair and cleaned up when they were done. Couldn't recommend them enough!

Michael installed our Generac Generator and boy are we happy. The entire Pure Light Electric company team were prompt and courteous throughout our project! I highly recommend you call Michael for your Generac Generator

Michael is a very professional electrician who I trust. His crew's work is clean.and tight. I recommend Pure Light Electric.

Michael went above and beyond to help me! He was very professional and friendly and was extremely accommodating to my schedule. He was able to fix my broken light switch quickly and answered all my questions. He was fair, honest and professional, I will definitely be calling Pure Light Electric with any future needs and would recommend them to anyone in need of an electrician. Thanks Michael!

I had called three other electricians to have work done and could not get anyone to show up. Michael came out a few days after we spoke and was very patient with explaining options and the process. He was here over an hour the first time we met. We ended up adding a chandelier, a three way switch, 3 flood lights for our backyard, and 9 recess lights on the front of our home and side. Could not be happier with the work and very reasonable in price. Will use again and definitely recommend.

Michael and his team were incredibly knowledgeable, professional and timely. I could not have been happier with the outcome of my project, with the help of their expertise and organization (shout out to Leah, for assisting with coordination and answering questions too)! Thank you, Pure Light Electric!

Let me take you on a wild ride through my electrifying journey with Pure Light... the superheroes of electrical troubleshooting! Picture this: I had three rooms in my house that were dimmer than a black hole at the bottom of the Black sea... After 2 other electrical companies came out to troubleshoot the issues I was having, I was starting to believe I’d accidentally signed a pact with the ancient gods of flickering lights. Then, I found Pure Light Electric!

From the moment they walked through my door, I knew I was in the presence of electrical wizards. They didn’t just troubleshoot; they practically cast the demons out of my wires! It took them about 20 minutes, and the rooms were more lit then my parents at Woodstock.

And can we talk about their customer service? They were more attentive than my grandma at a family reunion. They explained everything like I was five years old—using diagrams and hand puppets. They treated my home like it was a high end Applebee's, not just another job. I was half tempted to throw a parade in their honor when they left.

Not only did they fix my electrical issues, but they also left me with the newfound ability to finally understand the difference between a fuse and a circuit breaker. (I still don’t quite get it, but it sounds impressive at dinner parties, and I sound more intelligent then my brother-in-law finally!)

So, if you want your home to feel like the set of a high-budget sci-fi film, call Pure Light today! They turned my flickering nightmares into bright, glorious daydreams. If I could give them a thousand stars, I would—but since the universe only allows five, I’ll settle for the fact that I can now see my snacks in the dark. Thank you, Pure Light! You’ve made my home electrifyingly awesome!

I needed some help on my line outside line for selling a house. They really saved the day and worked withe evergy to have this completed asap.
They also had to deal with all my questions from me and my relator so I appreciate their patience.

We were referred to Pure Light Electric as we needed some light switches moved in our kitchen. I called Michael and he answered immediately and we talked through the situation. He was able to get out to us within 2 business days and was on time, and did a great job. I would recommend him for future electrical work as he did a great job and we are happy with his service!

Michael and team did a fantastic job switching out our 400amp panel to 2 - 200amp panels. They kept everything clean and the wires ran were nice and organized. Very knowledgeable and easy to work with. Thank you!

We’ve had Pure Light Electric do several projects for us and they were all done to perfection. The owner Michael is great guy! Very knowledgeable and always helpful with any questions you might have. Highly recommend Pure Light Electric, Michael & Sam and the work they do are awesome!

Pure light electric has been outstanding in providing guidance based on the conditions I gave them. They informed me of every kind of solution and the impact and drawback that they had. This detailed nuance is very helpful not only as a consumer but also building consumer trust. 10 10 will recommend

Pure Light Electric made my dream with different light fixtures a reality in my house! They gave me an excellent experience and I would highly recommend to anyone! 5 plus stars if I could!

Had a great experience with Pure Light Electrical, the process of scheduling appointments is incredibly simple. Pure Light’s service tech, Sam answered all my questions and completed the job quickly.

Sam and Stephen did a FANTASTIC job for us. Pure Light was extremely responsive; both the electricians and the office was great at communicating both when the electricians would be working, their schedule, and the payment. I will 100% use Pure Light in the future!