Plumbing reviews in Springfield, Missouri

Used them twice. Once to install a whole home water filtration system. I was pleased with that service. So when I needed to have my sewer lines located for a foundation repair, I called Ben again. I was pleased with all the technicians I've had out. Very professional and the cost seemed reasonable. I will not hesitate to use them again or recommend them.

They are on time call or text when the technician is on the way. We have used them for two bathroom remodels and they came out great. I had a million questions about other areas an the house and they took there time to look made sure My concerns were resolved. Highly recommended and they have multiple financing options also.

Chase Allen came by yesterday and diagnosed the problem, returned today and got the job done along with another guy and they both were extremely professional and kind! They did a great job and were in and out quickly. Highly recommend this company for all plumbing issues! Thank you SO much!

Chase Allen and Aven Hartley were our technicians for a glass leak located under our house. They provided great service and had the leak fixed in just a few short hours. Highly recommend.

Chase did a fantastic job. He was professional, friendly, and quick completing the removal of our old toilet and replacing the brand new one. The cost was the same as their original quote, which was very affordable. We will recommend both Chase and Benjamin Franklin Plumbing to our neighbors, friends, and family. Thank you for such good work!!

Aven was professional, courteous, and got the job done in a very timely manner. I appreciate the service!

Great job! Showed up when expected. Did the work in a timely manner. Disposal install and redid the sink trap.

Best plumbers in the area.

Fast service
Compatible Prices
Nice Friendly service people that know what they are doing

I would highly recommend

EXCELLENT ±++++ service and friendly!!! They fixed a clogged filter on my washer as well as my sink drain. THANK YOU 😊

By far the worst experience that I have had hiring any "professional" service. I recognize some of the fault is partially on me, but I hired a plumbing service to help do my shower in my house. I have an older style plumbing and instead of being advised on problems that will arise using the newer pieces. I got nothing. Then they tried to steal the shower head that I had just purchased to be used until the newer pieces could be installed. I tried several times to be reasonable and get some advice even after the installation just to see if there was anything I could do to fix the problems I am running into. Basically the screws do not align to the plate, so only one screw is utililized. They won't call me back like they said to even just say that there isn't anything that can be done. There is much more, but I am tired of writing. I would rate 0 but it won't let me rate lower.

Chase did a great detective job finding a leak that was as not showing normal signs of where the leak actually turned out to be. And fixed everything up in a timely fashion. He even vacuumed the mess from the repair! Can’t ask for better than that!😊

We were so fortunate to have Chase Allen solve our 24 year old toilet issues. He was punctual, personable, and knowledgeable. He went right to work and with expertise replaced both toilets. We were so pleased to see how bright and clean our bathrooms were after he finished. We highly recommend Benjamin Franklin Plumbing.

We have an old tub and plumbing fixtures but he was able to find the replacement cartridges for it (with help from the Benjamin Franklin team) now we have more drips. Also replaced the kitchen sink drain so now it’ll hold water. Aven was very courteous, respectful and answered/ explained what why and how the cartridge functioned. He also told me about the warranty on the parts he replaced also what to be aware of the age of the faucet mechanicals that there might be some issues in the future. I appreciate the honesty of his explanations and his work. Thank you!

Stay awayfrom this one!

Charles does wonderful work!

Punctual and professional. Highly recommend

Professional and friendly. Highly recommend

Charles and his team are among the best in Springfield! Highly recommended!

Great company! Very professional! Quality service! Would recommend this company to everyone!

Charles and his whole team always do a great job!! I highly recommend!!!!

Awesome work highly recommend for all your plumbing needs!!