Reviews of local pros in Springfield, Missouri

I’m not one to leave reviews, but they definitely deserve one. The girl who answered the phone gave great customer service. I was very happy with that. The guy that showed up did an amazing job. He was super polite and professional, and got the job done in a timely manner thoroughly. I pretty much do all of my own Handy work, but my wife insisted on having them do it since it involves the propane lines to the house, I was not disappointed

I've used lorenz for years. They are the best for anything tankless or radiant plus they always get someone out quickly and their techs are incredible. The office managers and technicians/plumbers do this because they care about the customer and it shows

I called for an available plumber and they had one here within 30 minutes. I would highly recommend Lorenz to anyone needing a reasonable priced Friendly, courteous plumber!

Brandon was GREAT! It's been in the 100+ degrees for the past couple of weeks when our AC system shut down last night! Brandon was here quickly, did his job efficiently, and was very personable! The work was done after hours but the price was reasonable. I would recommend Lorenz every time for service!

Lorenz Plumbing found a gas leak in my gas line and repaired it promptly.
The employees were professional, friendly and answered all of my questions.
The price point was reasonable for the services rendered.
In addition they prioritized my situation due to it being an emergency.
I would recommend Lorenz Plumbing if you need a plumber.

Sunday morning, no heat on a very cold day. Dylan from Lorenz was here within the hour and had us back and running. Super nice and professional and knows what he's doing. Great job! Thank you

Reliable and thorough. Quality service every time we call. This is the 2nd HVAC system we have purchased from Lorenz. They installed one for our rental and one for our primary residence. Highly recommend!

Twenty year old Moen shower head and side sprays had diminished water flow to degree not usable. First plumbing company's solution was to replace the entire valve assembly which also required cutting hole in wall behind the shower to access valve assembly. Replacement was to include new Delta valve assembly and Delta trim with suggestion to maybe not replace side spray functionality to reduce cost. Estimate was $2370 to restore water flow only to shower head. Lorenz plumbing evaluated it and determined that replacing the diverter valve and mixing valve in existing valve assembly was probably all that was necessary. The valves could be accessed just by removing the trim on the shower wall face. Estimate and final cost was $377 to restore total water flow. Appreciate the honesty and professionalism in the work that was done by Lorenz Plumbing and their willingness to propose a common sense economical solution for the customer's benefit in lieu of a solution that maximized their profit.

Great company! Just had to have my home hooked up to city sewer. These guys went above and beyond. I highly recommend them.

We had some minor issues with our furnace and the technician Keaton, was so helpful. He did not rush the process and in doing a full inspection, found some other issues we had going on and corrected them. He also left some basic maintenance information for us.
If I could give Keaton more than 5 stars I would. We will not use any other company than Lorenz in the future!

I could not ask for a better company for my furnace and plumbing needs. Everyone is very knowledgeable, timely, helpful and friendly. I have used them for the last several years for everything from furnace and sewer replacement and repair to clogged toilets. I could not be more pleased!

I have worked with Lorenz for many years now both as a subcontractor and as a customer. I have always been happy with their work. This company will go that extra mile to make sure you are happy with the job.

Exceptional service. Furnace wouldn’t come on and repairman got here earlier than expected, diagnosed the problem and got it up and running in a reasonable amount of time. They have acquired a new customer.

I called the company and spoke with the lady that makes the appointments. I told her the sink was clogged. I asked her about pricing and she stated it's a 130.00 diagnostic fee and that she doubted it would be more than that or even that amount because we already knew it was just clogged. They came out spent about 5-6 minutes here and got it unclogged. Then I get a bill for 160.00. So I called her again. She said oh it was put in your account he was to discuss any charges with you, which he never did. He just fixed it and went on his way. She said her apologies and said she would talk to management. I asked her how that's supposed to help me. And she said to pay your 160.00 bill.
I will never use them again and will let all my friends and my own clients know not to use them either. That's just dishonest and I know it's only 30.00 extra dollars but she made it appear from the first call it probably wouldn't even be the full 130.00 fee.

They accurately diagnosed what I was concerned about. They were able to access the duct work under my house in a tight fitting space to analyze where I was losing heat and they were able to remove old duct work and install new duct work. They also replaced two Boots that were leaking air and were rested and damaged and put in new boots and sealed that area to reduce or restrict leaking air from under the house.

I had a new hot water heater installed and had a wonderful experience from my first call to schedule with Chelsea to instalation being handled with great care from my technician, Cody. Cody addressed every concern I had throughout his time installing the new heater and thoroughly cleaned the space before leaving. Thank you to the entire Lorenz team for making this an easy and enjoyable experience.

Communication was fantastic from the office staff to Brandon when he came to do the service call. He was very helpful and explained everything that he was doing from what the tests showed and what needed to be done to fix the furnace. He also explained their yearly maintenance plan and the benefits and cost. We will definitely be calling them again. “They are your friends at Lorenz!”

LORENZ is always there for me at drop of a hat and after hours. Their pricing is not inflated, even for after hours. The security they give me is such a relief for a 65 year old single women that lives alone. I call them, come the same day. Thank you Lorenz.

They made the whole process painless. Every person I came into contact with was really nice. Bryan and Dillon were friendly and professional with the install.

Staff and repairman were kind, polite and knowledgeable. Work done well and explained. Pricing was true to estimate. Easy to recommend. Have used them 21 years for plumbing issues, replacing hot water heaters, etc

We had an issue with our plumbing and wanted to clarify something very important.
It was never the business’s intention to bill me what they did out of bad business or from giving me or making a false quote at all. It was simply a matter of miscommunication. The owner had gone beyond even our request to make it right. I wanted to apologize for my statement of their practices because that’s not the kind of company this company is ran by and stands for.
I will send anyone of my own personal clients and friends their way.
Again my apologies .