Reviews of local pros in Springfield, Missouri

We had a brand new furnace and ac unit installed. Everyone that we came in contact with was a pleasure ti work with. I have and would recommend Lorenz for all your hvac and plumbing needs.

Had some issues with my furnace and called Lorenz. I got an appointment quick and Brandon was great! Would definitely recommend Lorenz and I won't hesitate to use again in the future!

On the eve of a snowstorm coming, my water heater decided it was done. Lorenz came out within a couple hours and just a couple hours after that, hot water was back! Zeb, the tech, was so professional, and fun to interact with, while doing his job. Left behind zero messes after installing the new water heater, and even educated me on the new water heater functions. I recommend Lorenz for any plumbing or HVAC needs!! They will always be my first call.

Robert was amazing. He came out and wired in a 480v Heater for us. Other big company in Springfield wanted 2k, Lorenz did it for much cheaper and they were very quick. Highly recommend them.

I normally don't do reviews but I had to this time. Our house is 145 years old so we had clay pipes for sewer lines. We called about 10 companies to come give us a quote for a complete sewer replacement. So when I called Lorenz the lady that answered the phone was so nice and the guys came right out. They were so truthful and honest from talking with them we knew we called the right place. The price was so Fantastic for all the hard work the guys had to do from digging up the whole thing and helping City Utilities fix the problem for them as well. I would HIGHLY, HIGHLY recommend them for the job. They did everything they said they would do and then some for the price we payed. Which I mentioned was the best. If you have any issues believe me the price was great and the employees were FANTASTIC!!! Thank you LORENZ for such a great job!! Thanks again The Mickelson Family..

This weekend, when the cold air flew in, my furnace didn't seem to be putting out enough hot air to heat the whole park model. Aaron arrived by noon and figured out quickly what needed to be done. He went and picked up what was needed and returned shortly to fix the situation. He was respectful, efficient and friendly. He listened to my questions and patiently answered them! So thankful for reliable service! Thanks, Aaron!

I had left a wonderful review 3 days ago about how well they treated my parents. Unfortunately I deleted it. When they came out to work on and try to fix my parents furnace the young man was incredibly helpful although he couldn't fix it. My parents were told someone would be out Monday to fix it. Monday came and went with no one coming. When my dad called they were rude and told him they weren't coming back out and if they did they would be charged another service charge. They had already paid $400 for nothing. They had to call someone else to come and fix it. My parents are in their it's and this is how they were treated. I would NEVER recommend them to fix anything. Terrible service.

Excellent Customer Service! When I call for a service, and the person I talk to is rude and uncaring, I would never give my business to them. I give Chelsey a 5+ for her great customer service.
I could write a small book here in telling you about my experience with Lorenz Plumbing, but this is my review on my service I received from them.
They were amazing. I had to have my sewer line replaced due to tree roots in the pipes. Called them for an emergency Saturday morning issue, and someone was here within 2 hrs. They fixed it temporarily until the following week. When Josh, the technician- plumber came out to start digging the 10 X 10 ditch to replace my piping, I was amazed at his knowledge, and actually caring enough to know there was more of a problem then just the sewer. In short: He went above and beyond of what I believe another plumber would have done. Companies want your money, but rarely do they do more then what their paid to come out and do. At 73, and far from having a lot of money, that was a big concern from me. But, they deducted a big part of my emergency visit I had the Saturday before towards my bill. They were, I’m sure, more reasonable than any other plumber I could have called. So very thankful I received their flyer the Friday I needed them. Josh did an amazing, and caring job. I am still in shock that a company, competing with so many plumbers in this town could not only be so knowledgeable, but have such genuine, caring people employed with them. They were all amazing. I highly recommend anyone needing a plumber that cares, call Lorenz. Such good people, and very excellent customer service. josh did find the problem, and it is being taken care of now. Very satisfied customer! There are times when you know there is still hope in the trials we face.

I used Lorenz Plumbing for the first time this week and was very pleased with their service. The plumbing inspection yesterday showed a corroded water line in the front bathroom and they immediately scheduled for a service call this morning. The price was reasonable, especially with a 10% discount. I would highly recommend this company.

Christian was absolutely amazing. Found the problem and went to get the part, repaired and ensured everything was working within an hour of arriving. Lorenz was the only "24/7" business that actually answered on a Saturday. Everything was so great we scheduled more services before Christian even left. Extremely competitive pricing with top tier service and customer support. If you don't consider Lorenz for you home needs you're crazy.

I have used several air and heating services through the years and Aire Serv hands down the best. The technician, Kevin, who has 26 yrs experience and continued training, did a great job on maintenance service on our furnace. When he was done, he went over a very thorough check list and answered all questions. Will be using Aire Serve in spring for air conditioner checkup.

We have been very happy with Aire Serve for many years now. Mike has completed our tune-ups for the past year or two; he does a very thorough job! Thank you!

Shane or technician was quick to diagnose the problem had the part on the truck to get it fixed and was in and out in no time only disappointment is I still have yet to receive a receipt for credit card payment made.

Mike was very professional and did an excellent job. I sat with my two dogs on the stairs in my garage while he worked. He chatted right along. He even changed a filter for me in the house and fixed the attic covering in the garage. Great job!

Shane did a great job. Prompt and professional. Explained inspection findings and suggestions to my satisfaction . Excellent service.

They showed up exactly when they said they would…. A little early in fact. On a Saturday. Very knowledgeable, very thorough. Went 3 steps past the “other guy” in troubleshooting our unit. They nailed it and they probably could have charged me more!!! Thanks Matt.

Dustin came to service our AC units before summer and he went above and beyond to help us get ready. He checked everything top to bottom, checked filters, changed a fuse for us and was very knowledgeable about everything. Gave us great tips and did it all with a smile. We will recommend Dustin and AirServ to everyone we know!! 10/10

Anthony did an outstanding job with our furnace last week. Everything is running smoothly. We were very impressed with his performance.

They were so quick to respond! It's was a Sunday morning and extremely hot outside. My air-conditioning quit and they came and fixed it within an hour of the call. Very friendly and fast and did great work. Would definitely recommend Air Serve! Very pleased!

Tech was very professional.. was early, but we had a text and a phone call telling us he was on his was.. he checked everything on our unit and all was good. Made a couple of recommendations if we had any problems, and was done. We will see if it will recreate the problem again when it gets up close to 90° again.. hope not..

Had a furnace issue pop up overnight. I called and they sent someone out same day. Matt was great and got us back up and running quickly.