Reviews of local pros in Springfield, Missouri

A company that works 24/7 and doesn't charge exorbitant fees on the weekend is a gem. I had used someone else every year when my A/C is low on refrigerant and it usually needs at least a pound of freon. This time on a Saturday night we came home to a house @85⁰. I waited until Sunday morning to call because it's not fair to contact someone unnecessarily at 12:30 a.m. I know when I've worked service in another industry going out in the dead of night sucks. I was contacted within about 30-45 minutes of my service request Sunday morning. The very nice dispatcher told me they were really busy and booked up but they would try to fit me in in the afternoon. I received a call about 12:15 p.m. by the technician. Kevin the technician gave us enough time to finish grocery shopping and go home to meet him. Kevin was friendly, knew his business and found the two issues. He had the capacitor our unit needed outside and added the appropriate amount of refrigerant. Yes, Freon is expensive, yes it cost some money for the labor and capacitor, but it's worth it to keep your family in comfort on a hot humid weekend and many days to come. I've used a company many years ago at a different house that charged me 2-3 times what I paid today just in labor on a weekend. I highly recommend Air Serve. My bill was less than $500. Thank you for outstanding compassionate communication and quick work!

Nick was outstanding to work with! He did a quick & efficient job, and was extremely nice and personable. The office ladies were not very responsive and took a long time to get back to us for an easy fix, but Diane was able to fix that. Ask for Nick as your tech!

Had another company come out to fix heater. Still did not work within hr😔 we decided to try a new company that I'm not familiar with. Cannot tell you just how pleased with Aire Serv! We worked with Kevin C.. Very knowledgeable and honest with you. He will explain what is going on in terms you can understand. He checked and really looked over and tested our heater ( other company did not do). Professional to work with. They send text messages when they are on the way with staff members name. They were on time. Easy to get a hold of. Will definitely use this company again. Cannot attest to others but we will be requesting Kevin. Thank you for a working heater!

We really appreciate the “above and beyond” experience from Aire Serv. Logan, the scheduler, was excellent as well as technician Marco Hernandez. Terrific overall experience from Aire Serv!
Terrific effort! Thank you!

Appreciate the customer service from Charlie Jones. He answered all of my questions. Thanks to Diane & Logan too.

Mike did a wonderful job with my air conditioner tune up! He was very thorough. I highly recommend this service!

I've used this company many times. I've yet to really have any complaints. Tonight after hours my a/c just wasn't cooling. Christopher came and he was very friendly, very knowledgeable and got my air going pretty quickly! I appreciate you & this 24/7 company,! Thank you

Showed up on and on a Sunday very happy with Michael's work thank you for the great service.

We had a great first experience with Aire Serv and are looking forward to working with them again. The scheduling team got our house on the books same day when our AC went out, and JR did a thorough diagnosis and repair when he visited.

It was easy to get an estimate & schedule an appt. They showed up on time, they completed the job per the estimated time & price while being courteous & professional. One recommendation, clean the grills before putting them back on.

Called them around 5 pm got the service at 7:30 pm.Shane did a great job….after 20 minutes A/C works as it be.thank you so much.

Came out to do our annual service.we has noticed Our electric bill had hope up.We assumed it was the weather.Upon inspecting our unit as part of our service contract tech Charlie discovered a defect switch that was causing our condition to not cycle properly.It was running all the time.We had him replaced it.We would of never known and it probably would of damaged unit then it cost to me put in a new switch.We are greatful for the service in catching this.Been with this company many years they are truthful and reliable and honest.1 st problem I've had in over 15 yrs with being with this company.Thsnk you tech Charlie.

Matt was fantastic to work with. He showed up same day, found the root cause, and gave us options for the repair. I would highly recommend!

Same day service which is rare! Our tech was informative and did a great job. 10/10 recommend.

My AC wouldn't turn on so a tech replaced a blown fuse and blamed it on the wind. Didn't diagnose the whole system. Charged me $231. Later that day it blew again. Tech returned next day and found a frayed furnace wire that was arching. Said he didn't think to check the furnace. Repaired the wire and charged another $131! They won't furnish me with a receipt or invoice proving services. I was charged $362 to replace a fuse and a wire.

Aire Serve came out because my air conditioner wasn’t blowing cool air. After examining the unit , air filters and coil, it was found to be frozen. After all is said and done, the 26 year old unit needs to be replaced 🙁.

I had Aire Serv come out to help with a problem I was having with my AC. My technician Shane was extremely courteous, knowledgeable and professional. He took great care of me and will definitely do business again.

Charlie provided great service and information. In providing that information I discovered my original purchase did not include a quick start package which now cost me $300 +. Would that information omitted by sales person have changed my purchase? Probably not, but it makes me cautious for any other purchases.

Marco was very polite & friendly & super thorough doing our summer a/c checkup & he explained everything very well. We always use Aire Serv & will continue to do so!
Thank you👍

Shane is a great employee with the company. He came out to repair a disconnected furnace exhaust pipe. He was fast and efficient.

Shane was friendly and courteous. He inspected and cleaned air conditioner. He also changed the filters (which is very hard for me to do).
Would highly recommend him and AireServ (company I have used for several years for both air conditioner and furnace inspections).