Reviews of local pros in Springfield, Missouri

Very helpful, helped me find a capacitor for my mothers AC unit. It was the correct fit and now I dont have to worry about her having a heat stroke. I will definitely shop here again.

I can’t remember what the guys name was came straight out and fixed my dryer and got it done quit and at a good price. I would definitely recommend this place to anyone and I will definitely use them again. Thanks again for getting me back to doing my laundry. Amazing job and very respectful

I have used this company since I moved to Springfield in 2017. They always send knowledgeable technicians who are courteous as well. They go above and beyond what the job calls for and I’m always happy with their work. I saw Mario today who was my first and favorite so I know they retain quality personnel and I appreciate knowing the person coming to the door since they will be working on equipment that is a significant investment. Thank you Mario!!

I would recommend One Hour Heating and Air, our technician Mario is always prompt and professional, he takes time to inspect the system thoroughly and does a great job explaining options and fielding questions. Thank you Mario!

David was so kind and thorough! He explained everything he was doing and what he was going to check before he began, he took pictures of the issues that he couldn’t show me directly, and a big bonus was he was so kind & patient with my two little boys as they wanted to watch what he was doing at all times. I called around 4:30 in the evening and was able to make an appointment to have my AC checked the next day, between 8 am and 12. David got here at 8:30 & I was called & received a text, to notify me that he’d be on his way before he came.
I’m very happy with my experience! I was also pleased with the pricing!

Mario was awesome! I would recommend this service to anyone. He fixed our issue and educated us about our system since this home is new to us.

Mario was very professional. Explained all my options and was not pushy trying to get me to chose the most expensive option. Once I decide the best option for me and my personal circumstances he went right to work and had the repairs made in less than an hour. He explained the warranty for the new parts and made sure I understood it before he left. When it is time to replace my HVAC system I will request Mario, knowing I will be getting an excellent professional.

I strongly recommend him he was very quick to get here and was great at explaining everything I needed. So efficient and I would always recommend him. Again Thank you Coly😊😊😊 Garrett came and installed my new air and heat and what a great job he did. The other workers were so good and pleasant to talk to and understand I highly recommend this group. I strongly recommend Mario for the great maintenance job he did on my system. He explained everything great for me. Thank you so much Mario!!!!

Highly recommend One Hour and their staff. I work from home and I knew it was going to be an all day event installing a furnace and a.c. unit. I was worried it would interfere with my work but he completed the work in record time and did not interrupt me the whole time. I was most pleased when I got done with my 8 hour work day from home that his 8 hours of work was done also and my heating and cooling units immediately cooled my house down in no time at all. I hadn't realized how bad a 20-year-old unit was performing until I had something to compare it to. My old unit would take half a day to adjust the temperature by one or two degrees these new units had the temperature adjusted in the whole house within 30 minutes. It's nice and refreshing to see a company that cares about their staff and hires quality people!! I honestly feel like that's a rarity these days.

Both gentlemen, Hunter included, should be commended on their professionalism and courtesy. They were very thorough in their explanations and services. And while I didn’t purchase their monthly/yearly program because money is tight, we will most likely call 1 Hour again and wouldn’t be surprised if we join.

It’s been a couple of years with scheduled maintenance and every time they come out, it’s a pleasant experience. Friendly service and they take the time to educate you on how to make sure to keep everything tip top between visits

Very professional and knowledgeable. Great price for repair. Got to me a day early which was greatly appreciated since our AC unit stopped working in high temperatures. Our technician Mario was very nice and knew exactly what to look for and was able to do the repair right away because he had the piece on the work truck. He talked with me about maintaining my unit since I am new to all of this. I set up service with them to clean and check my units yearly and that gives me a discount on service and parts. Thank you for a great job Mario!

A smooth experience from start to finish! Dispatcher taking my information was polite and helpful. Offered same day service on a Saturday! I never mind paying a weekend service fee when the A/C goes out during the Summer and am happy it’s an option. Mario was our technician and was extremely thorough with explaining our service options as well as what the equipment did for the system that needed attention. All in all extremely pleasant company to deal with and I will recommend to all family and friends!

Brandon is a pleasant person. He was very thorough in inspecting our furnace and getting it ready for the up-coming winter months.. He made a needed adjustment and walked me through everything. we look forward to continuing our on-going relationship with One Hour. Thanks!

We're always glad to see Mario. He does a great job and is very cordial. Think you should give him a raise. Thanks so much!

As always this company goes above and beyond. Brandon Rear was very professional and courteous. While Brandon was at my home I asked if he could help me program our thermostat. He went above and beyond and helped me get everyday programmed with the temps we wanted for certain hours of the day. Thank you so much! Thankful they come from Springfield to Joplin with great service and expertise.

Brandon was polite...explained everything to us and made sure we understood what he needed to do to activate our air-conditioner . We were VERY pleased with his knowledge and he was most thorough with cleaning as well. He offered suggestions for your PREMIER account warranty...and we took his advice. Thank-you for your speedy service and making us comfortable in our house once more.

Hunter was absolutely Professional and informative on his visit to review our HVAC system. Was very polite and made sure we knew exactly what he was doing and why. I would recommend One Hour Heating and Air, espicially the young man Hunter.

They were great. Very responsive, thorough, professional and courteous. Outstanding follow up on my request for a replacement quote, and got my 40 year old system up and running in no time. I highly recommend One Hour Heating and Cooling.

Mario is very personable and forthright. Took time to diagnose our old unit while only scheduled for our new unit,and explained everything. He is great

Perfect experience with Brandon
Very reasonable service call charge and it was so refreshing to not feel ripped off.
And he was able to come out just a couple hours after I called.