Reviews of local pros in Springfield, Missouri

What a great experience! From Blaine setting it up, to John figuring it out, to Bryan and the crew doing the installation it was all seamless. Great communication from the company and Bryan showed us what he was doing. All cleaned up and working great... Thanks

Mario arrived promptly after we received call from the office that he was on his way. Upon arrival, he introduced himself and listened to issue we were experiencing with our AC system and appreciated all of the information we were able to provide regard the system failure. He promptly assessed the problem and provided us with options and cost to implement each. He could not have been nicer and was happy to perform any of options we chose (no upsell pressure). He completed the option chosen and we were up and running with cold air! He was very conscientious of our home. A great experience!

Company service call/ Diagnostic fee was the best better than companies counted. Response time was faster that most companies called.

Rep Brandon provided A star diagnostic.

One Hour has serviced our home(s) for 13 years. They are professional and I can rely on them to take care of my 2 units. With so many things to keep up with these days, it's a nice feeling to know that my home air conditioning and furnace are not something that I need to worry about. Thank you One Hour!

So pleased with the prompt service from Mario at One Hour. We found him to be friendly, and knowledgeable. He found the problem, showed us the problem, and gave us the options that are available. After dealing with him, I feel comfortable, putting our trust in this company to take care of future problems.

Blaine was great. Very friendly and polite. He did a wonderful job of explaining any issues and pricing for repairs. The repair job was finished in a quick manner and my unit is running cold again! The service and knowledge was impressive. We're signed up with a membership now. Big thanks to Blaine and One Hour!

Mario and Bryan are great technicians and are great at customer service. Our family appreciates One Hour keeping our house cool! Blaine has a great crew!

A power unit burned out on my heater and Gabriel came in, knew what was up, and got it done fast. Our heater is in a very inconvenient spot to work on, and he didn’t complain, but got the job done. Very kind and professional.

Called last night at 4 because our air conditioning stopped working they told me 8-12 spot the next day and they were here at 8am!!! Brandon did a great job checking everything and explained everything in a way that I could understand! Great company

Mario was great. He was training a young man who was also very helpful and kind. Got my maintenance completed and necessary repairs done to keep my system working great. Thanks to both of you.

Mario came out promptly and found a leak that two other companies were unable to locate. He was so helpful and explained everything thoroughly. The next morning, Bryan and the team were at our house beginning the repair. Bryan kept me informed throughout the entire process. He and the team did excellent work. They were finished ahead of schedule and left everything more clean and better insulated than it was when they found it! This company is friendly, highly competent and reasonably priced. We are so grateful for them!

Mario was here quickly and was super efficient and helpful. Found our problem quickly offered a solution and fixed it really quickly. And the office took my call and got us service same day. Great company and great technician. They have a new permanent customer in us.

Great experience. Great people. Very timely to help me get me AC back up and running. Didn't try to oversell me on a new unit.

Mario S was thorough and efficient. The main thing about his service was he was very transparent and communicative, definitely highly recommend him for a contractor. I love the fact this company sent somebody over same day so we can know what was wrong with our furnace, it gave us security and direction on what to do next!

Great service! Hunter was pleasant to deal with during routine maintenance. One hour heating and Cooling has never let me down when something breaks or is just maintenance. They always let you know what is going on and can even fit you in early sometimes.

Hunter was clear, kind, and did an excellent job answering all questions! He overall did a great job taking care of the needed filters and discussed upcoming things that we might need to prepare for in the future. Highly recommend!

So grateful for them. Called on a Saturday morning. The woman who scheduled me was empathetic since it was going to be 94 degrees and my ac was broken. She told me they should be able to get to it between noon and 4. Branson called around 10 and was already ready to head my way. He was able to identify and fix the problem quickly. He was also very professional and kind. Thank you guys!!

Mario made a service call to our house today. He was fantastic! He made sure we understood everything. We will definitely use this company, and specifically Mario, if we ever need this service in the future! We HIGHLY recommend them!!!

We have used One Hour Heating and Air for nearly 20 years! We have NEVER been disappointed with any of their techs or managers. The customer service, speed of service, and professionalism is what has kept us with them all that time. Though the equipment has disappointed us a number of times, this company understands the value of efficient service, making things right, and always trying to offer the best equipment options on your budget. I highly recommend them! In addition, their plumbing side, Benjamin Franklin Plumbing, earns our equally enthusiastic endorsement.

My Technician Mario was great!!! My system has never ran this efficiently! I thought I could fix it myself and well thank you Mario is all I am gonna say lol. What A great team and the price wasn’t bad either!

Brandon was very professional and thorough when working on my heating system.