Home Services reviews in Omaha, Nebraska
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Have used SunCo for several years. I always appreciate the phone call from the tech letting me know they are at my property to apply a treatment. Today I was able to discuss a plan to repair mole damage to my lawn. Jordan was happy to listen to all my questions and provide suggestions. Very polite and friendly. Highly recommend this company!
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Jimmy was a polite friendly guy. We had a couple of questions about our lawn and he was able to answer them and give us some additional tips. You got a great guy working for you.
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The maintenance crew that services my lawn do a great job. They work very had even in the extreme heat we have had this summer. If I need anything extra they are always will to provide that service. A Big 5 star rating for them. Your company is blessed to have them on your team
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Prompt timing, introduction before service, ran through the highlights and confirmation everything was ready for service. Completed the job quickly, friendly and did a great job.
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I feel Jordan has been great we had a problem in our back yard, he told me what was worn he was very good Sun Co has been wonderful every time we have had them for several years the technician always calls to let me know that he is here , I really appreciate that!
Thanks to Sun Co our lawn has never looked better! I would recommend Sun Co to anyone!
Thanks Sun Co -
Alfredo kept in contact with me regarding my sprinkler box being buried by mulch when performing the sprinkler shutdown service. He was patient (when I was not), and ultimately got the job done. Thanks Alfredo!
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Sunco put in some sod where I had two large trees taken down. So far so good with the sod and they did a good job with cleanup (all the woodchips had to be cleared out and dirt put down before the sod).
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EDIT: No longer using SunCo. CSR Kristin was always responsive and did her best to help me so I appreciated her. My biggest thing this year to have preemergent applied early enough so my weeds wouldn't be completely out of control as they were last year. I understand when I first contacted them, they had just been in my area so I had to wait for them to come back around, so by the time they did, I believe it was too late. I was initially so glad to find a company who wouldn't charge me extra to spray weeds on the back side of my fence. I was told this would be a 'permanent note' on my account so I counted on that. Back in June, it looked like this was not being done so I asked again to be told the tech 'does not remember if he sprayed the backside'. Two weeks later, it looked like the entire area had never been treated. I told Kristin this and she changed the note to being on each individual work order so it would be done moving forward. On 7/4, after pulling weeds for an hour, I sent her yet another email to say the perimeters of both front and back had weeds that were alive and well. At this point, I stopped trusting they were doing much of anything when they came by. On 7/29, I sent another email with the photos I've uploaded here. I literally couldn't open the gate to my backyard fence because of the weed growth, THREE FEET TALL in some areas. The other 2 photos are from the inside perimeter that I had complained about previously. After that email, those were finally taken care of. Someone was also scheduled to come out 7/19 but didn't show. The amount of frustration and distrust I now have, I will not be using their services again.
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Just started with them after my yard decided to become a weed-sanctuary overnight and a neighbor recommended them to me. Kristen in the office was very patient while explaining all treatment options to me and discussing what was right for my lawn specifically. My tech, Jordan, called me and did a walk-through of the yard while I was at work and gave me the advice to mow first before he treated, for a better result and said he'd return after the weekend, when he could have just applied the fertilizer and left without being honest. In a world where customer service and bedside manner are no longer a priority, it's so refreshing to patronize a company that cares. The lawn has had only one treatment and it's already night and day. Super impressed with SunCo so far!
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I truly appreciate the level of communication! We are notified at least 1 day prior to an application being done. Our tech also messages us and leaves a note in our front storm door as to what was applied to the lawn. He also let me know my grate over my dryer vent was clogged. :)
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This is my 2nd year using SunCo. I am not satisfied with the services. I have had to pull weeds several times after having my yard sprayed. The service guys have been respectful, but when I’ve made calls to the company itself, my calls have not been returned. When I finally spoke to an individual, explaining that I was not satisfied with the services, he was very rude and unprofessional. I will no longer be using SunCo. Terrible experience.
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They created sprinkler shut down appointment for me without my consent or approval then proceeded to call and text me to confirm the appointment. The problem is I never even had my sprinkler turned on this year. These guys do not operate in good faith.
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My SunCo tech was more than helpful. He helped me diagnose one of my issues. Was prompt and polite got the job done quickly and completely. This is my second season with SunCo and there will definitely be a third!
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I used SunCos services this year to turn on my sprinkler system. On there first time out, my sprinklers were turned on check and my invoice stated that "Everything check out great". SunCo charged me 95$ for this service. However, upon the sprinklers turning on automatically the next day, there was a terrible shaking from the pipes of the house, and obviously something was not ok, and not as described in my invoice. SunCo promptly came back out to investigate and determined I had a water pressure issue, and a plumber needed to be called. While troubleshooting the sprinkler system, the tech kept activating the system to the point of having pipes shake loose in the garage ceiling, which is what would have happened if I kept using the system after the first technician declared "everything checked out great". SunCo then charged my an additional 95$ for this service. I had plumber a out the next day to check and make sure there was no major damage to my house. He installed a pressure regulator and everything was fine. This company majory broke my trust as a consumer; first by not checking to see if my sprinklers were working properly, secondly by not even offering an apology or showing concern after shaking pipes loose in my garage and home, and finally by not taking any responsibility for completely missing the sprinkler system was not set up correctly the first time and needing to charge my twice. I understand if the initial inspection required plumbing assistance, and I would have been happy to pay for the recommendation. I will be paying my TWO invoices and not using or trusting this company with my home again. I am also attaching a video of how the second technician left my home with the pipes detached from the ceiling
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I requested a representative to contact me and visit my address to discuss my concerns and was pleasantly impressed with how he responded. We discussed all my concerns with full details. He also explained the difference and importance of chemical aeration. I don’t know why I put up with the lackadaisical approach from the company I had doing the work before for so long.
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Friendly knowledgeable staff. Great service & prompt response when needing additional yard care. Jimmy personally wrote on the ticket to keep pets off for 45 min to an hour. I really appreciated that info.
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Sunco provided seasonal shutdown of sprinkler system. technicians are always professional and friendly. they even caught my dog that got out of yard. thank you for the great service
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Been using them since April. I know it takes a while to rebuild a lawn but the photos are from areas I specifically pointed out to them and they look worse than ever. Not sure what I am paying for. And yes I have irrigation and water as recommended. They also claim to deal with yellow nutsedge, they don’t really do a good job. See picture.
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Justin, is always friendly and does a great job. We appreciate his hard work. He is deserving of recondition for his hard work. Over all Sunco has been a pleasant experoence for our yard care.
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SunCo does an excellent job keeping my yard in good health. Every time Justin comes to apply fertilizer and spray for weeds he texts me and asks if I have any concerns before he arrives. Nice touch Justin!
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Keith & Jake both did a great job with repairing a sprinkler adapter & winterization shut down respectfully. All the Sunco techs have always been cordial & answered my questions or concerns. Sunco is my go-to for sprinkler issues & winterization!