Reviews of local pros in Henderson, Nevada

Quick respond to my call (thanks), fast repair and running the air conditioner, I appreciate you guys for your time and professionalism. Thanks again 😁

Kyra is awesome!!! She was kind, thorough & extremely knowledgeable. Black Mountain Air is the BEST! We have been with them for over 15 years & have always had excellent service!

Once again I called and had a technician out in a couple of hours. Robert was very friendly, knowledgeable and attentive and did a good job to try and diagnose the issue. Very happy to be working with Black Mountain Air. Its hard to find good companies that one can rely on time and time again for good consistent service - this is one of those companies where you can.

Robert showed up early and explained everything in great detail. He got my system back on line in no time. Continually impressed with your techs and their professionalism.

Super quick response, from answering the phone with a live human at 5:15pm on a Friday to arriving in the early morning hours before temperature outside hit 100+. Very important when your air conditioner decides to go out in the middle of July in Las Vegas!! Thanks so much for getting it repaired so quickly!

I am so happy that I came across Black Mountain Air a year or so ago. Robert especially has always provided me with all options with a very straightforward/honest approach. I really appreciate working with him.

Yannick wrote when he was on the way. He checked the heating unit and changed the filters. Very happy with everything he did.

Have used Black Mountain Air for all our needs and they always communicate well. From the time you schedule, the time they perform the work, to even after to ensure the job was completed satisfactorily. Great Team to have in your corner.

Black Mountain Air has always done an excellent job. I have used their services for the past 15 plus years. They installed a new system last year. Installation went smoothly. I would highly recommend them.

Communication is key when someone’s air is out and their house is 95 degrees. I was told the repair would be done between 10am and 12 pm. The worker did not arrive until after 2 pm. When i called for an update at 12:45 i was told that he is PROBABLY still working on another house and USUALLY i would get a text with an update time. I never got a text. When i asked her if she could look in the system for an updated time she said there wasn’t one and USUALLY there would be. Like, what? Then the worker arrived and said his assigned time frame was between 1pm-3pm so based on his work order he was on time. Then was charged $95 for the repair. Yannick was kind but overall, very annoying experience.

Black Mountian Air is the best! Our AC went out last night at 9pm. I set up an appointment for first thing the next day ftom their website and they were here on time, the tech was awesome, and had us running in 15 min. Even went the extra step to check on warranty for the part that went out and saved us some money. This is our third time using them and every time has been A+

We love Black Mountain Air! They respond quickly, are always friendly, and trustworthy. We have been using their services for over 10 years now. Highly recommended!

I had to change HVAC companies after discovering my old company changed management and/or ownership, and had gone from a service provider to a sales company. I was told our system (purchased from them 2 years ago) needed immediate repairs and was verbally quoted $10k. I didn’t trust what they were telling me, so I searched for a new company and came across Black Mountain Air. They had stellar reviews and lots of them, so I gave them a call.

Technician Michael arrived on schedule and did a full examination and diagnosis of our system. He clearly identified what “needed” to be replaced immediately and what could wait, as the components would likely be fine for several more years. The “needed” repair quote was $1,897. A significant difference from what the other company wanted. I was also given a quote for changing out all of the ducts, as the other company stated was urgent, and Black Mountain’s quote was $1,000 less.

Michael and his crew of two arrived, were super friendly, and quickly took care of the repairs - one damper motor, one small section of duct, and a secondary drain pan, which I was very pleased that they recommended, as we had damage caused by our AC system when we lived in Texas. This was an excellent suggestion.

I now fully appreciate why Black Mountain Air gets such stellar reviews! They ARE that good!! I feel much better having a company I can trust. Integrity is getting harder to find.

Thank you, Michael and Black Mountain Air!!

I've used them many times and the most recent was exactly like all the others. On time, friendly, knowledgeable, efficient, reasonable price, and no pressure. They just offer objective information and let you decide what to do. My old AC unit needed a new capacitor but when the motor finally dies, I'll definitely use them to replace the whole unit.

The Black Mountain team was great to work with. Starting with a friendly, competent HUMAN answering the phone to speak with me.
The first appointment was booked for less than two hours after I called - and the technician arrived on time. After several attempts at repair, it was determiend that we needed a replacement A/C unit. It was 107 degrees with more heat coming so we needed to act quickly. We were provied with 3 quotes. The installation appointment was the next morning. The team arrived on time, and were courteous and respectful of our home (and our dog). They placed drop sheets throughout the house to trap any dirt from the removal of the old equipment.They worked throughtout the day (and the heat) to remove and replace the equipment. The heat in the attic was oppresive. The team took one short lunch break (informing me of their planned return time) and by late afternnoon, we had A/C running. I highly recommend Black Mountain.

Trustworthy and dependable. They installed our AC and provide all maintenance. I appreciate that Robert has been our same technician for 12 years—it’s nice to see the same friendly faces that you know you can trust.

The Technician, Mike, did an excellent job inspecting the three air conditioners. However, we feel $242 was excessive for the amount of time spent on the inspection. Since we purchased our three units from you for approximately $27,000, we feel it would be good customer service to give us a break on the inspection fees. We're loyal customers who are senior citizens and would appreciate any consideration for a discount. Thank you for your consideration in this matter. Have a good day!

Having the AC go out in the middle of summer is never something anyone wants to deal with.

Finding a fantastic trustworthy worthy AC company in Las Vegas can be a challenge. We got lucky and found Black mountain Air . A Fantastic company with great customer service.

Our AC went out overnight.I Called at 7am am and had a technician at my house by 8:45am. My unit was all fixed with a new capacitor and running by 9:20 am. We have AC again!

Thank you Robert ,for answering all my questions and being so efficient.

Don’t hesitate to call Black mountain Air ! They will be quick to schedule you , honest and helpful in a scary situation.

Robert and Rudy came today to do our summer maintenance check. Both were courteous and answered my questions. I was very happy with the service they provided today.

1st on on Yannick's route today. Was very pleased so I could get other things done today. My heater came out with flying colors. Yannick was a very pleasant young man. Thank you so much.

Black Mountain Air is exceptional!
We just purchased a property and found that our old unit was rusted and leaking and had to be replaced. Black Mountain Air came over to inspect the unit the same day. They presented an estimate and were able to replace the unit the next day. The owner was on-site as well. We met six of their staff and all were professional, friendly and efficient. The work was outstanding and they cleaned up perfectly. Overall, a great value. We highly recommend Black Mountain Air.