HVAC reviews in North Las Vegas, Nevada

4.8 based on 786 reviews Back to the listing
    5

    Mike's team is very responsive and communicative throughout the entire process. They make sure you fully understand all the issues, and what options are available - pros and cons to each option.

    I had his team come out to inspect my AC unit, then ultimately tried to have the repairs done through warranty company. When warranty company tried to deny claim for certain reasons that didn't match what Gray's told me, he quickly sent another tech out to the unit to take photos and document how the warranty company's service group was completely wrong.

    Overly helpful, and went above and beyond for me. I will definitely always go to them for my HVAC needs.

    5

    Grays is prompt, communicative, and pragmatic about solutions. Highlighting what’s needed now and what to be prepared for in the future. “Your fan voltage is within limits but very close to limits. Be ready to replace this over the next year or two.” They are helpful with getting me in quickly versus a long wait. Definite recommend!

    5

    Great service! Always available when you need them! Great team!

    5

    Canyon did a great job. He’s very personable yet professional, helpful and thorough.

    5

    Above and beyond service from Gray’s. Immediately got an appointment to check out a non-working AC unit. Prompt, friendly, honest.
    They even changed my filters while they were inspecting on their ladders. Highly recommend !!

    5

    Very fast response and they were very professional. They let me know exactly what was wrong and made me feel confident in the repairs.

    5

    Grays LLC is an earnest team that truly cares and shows their undivided attention & expertise. Mike & Technician Bronson are true professionals. They are reflective of their company mission to ensure satisfaction !

    5

    We had a regular service call scheduled for Monday with Gray's LLC but Thursday evening I noticed the house was not very cool. Looked at the thermostat and it was 10° hotter than the set temperature. Friday morning was even hotter. I called Gray's about 10:00 am and was told they could have someone out between 4-6 pm. Canyon texted at 2:30 that he was on his way. He arrived and had the problem solved within an hour. Great service, very knowledgeable and personable. We will definitely be using Gray's in the future!

    5

    Air conditioner wasn't blowing cold air. I called for service. I left a message and sent a text. With in 15 mins they got back to me. They had a handyman at my house with in a couple hours on a Sunday. Corey had the air conditioner up and running in about 2 hours. Real cold. I would definitely recommend this company.

    5

    The Gray's technicians were very professional and kind (work done Aug 5th and 7th) . They lifted off my a/c unit so the roofers could finish their work. Then replaced it and hooked it up without a hitch. They were great!

    5

    been with mike and his team for 23 years. always prompt and honest and professional. also, does not overcharge or fix things that aren't necessary....i give this company 20 stars.. best in las vegas. integrity and honesty are so hard find these days, but these guys have it 1000 percent!!!! call them first!!!!!!!

    5

    Highly recommend! They have been servicing homes in our neighborhood for years. Real professionals, Great service. They do their work perfectly.

    5

    As an out of state property manager, I rely heavily on trustworthy vendors. Grays LLC, and particularly Mike Claus, have been fantastic. Prompt response time to emergencies with tenants, clear communication and follow up per verbal promises. A lot of people say they'll call back or follow up and never do; not Mike! He is always cheerful, helpful, and does what he says. Grays LLC has replaced a commercial HVAC unit for us and provides maintenance for all of the 19 units on our building. I highly recommend Grays LLC.

    5

    Been with this company for 24 years since the beginning of my business. Mike and his team have worked on all three locations of my dog grooming shops and my home. The most honest and experienced HVAC people in the business. Highly recommend for all HVAC needs

    5

    After 5 visit from a very prominent AC company that you see driving in vans all over Las Vegas, I am speechless and incredibly impressed and have had the great privilege of meeting and working with Mike Claus and his team of experts.

    Each specialist was Unbelievably kind, considerate, clean, neat and kept me updated at each stage of this furnace repair. What an unexpected beautiful experience.

    This team arrived at 8 o’clock in the morning and left at 7 PM and they couldn’t have been more kind and more relaxed for their long day.

    In the attic at 112 degrees for 11!hours!!! Yep, I said attic at 112 degrees, I felt so bad that they had so much work to do but they did it with Grace and honor.

    1 million times recommend Grays … WE LOVE YOU!!!!

    Diane Mina

    5

    Very impressed. Our furnace stopped working. They sent a technician out same day, replaced a part and we have heat again. Thanks for the great service. (Our Thanksgiving guests will appreciate the heat too.)

    5

    Was very happy with Gray’s on the whole process of new heating and cooling units. Highly recommend them

    5

    We love Gray's LLC!! The owner Mike is a wonderful honest small business owner, and our favorite technician Canyon is very thorough. Their office gal, Shelby, is always on top of scheduling our Fall and Spring maintenance. Their prices are affordable too!!

    5

    Grays LLC has been awesome in their customer service. They follow up to schedule the yearly maintenance and make sure everything is working properly. Their professionalism is outstanding and appreciated. Their technicians are always kind, courteous and professional. Thank You Grays for being awesome. If you’re looking for HVAC SOLUTIONS GIVE THEM A CALL. I AM VERY HAPPY AND SATISFIED WITH THEIR SERVICE.

    5

    It’s always a pleasure dealing with Gray’s AC. They do a thorough job of checking out the units, providing recommendations for needed repairs, and providing quick and reasonable cost estimates. Their work is always of the highest quality and their technicians are the best. I highly recommend this company for all your HVAC needs

    5

    I was recommended to Grays by a friend of my wife that said they were so friendly and helpful. I just had a consultation about possibly replacing our HVAC system and both comments were true. From booking the appointment to meeting with the technician it was a very positive experience.