Home Services reviews in Reno, Nevada

This was the first visit to Moana Nursery and we were impressed, this is a really nice store. By the way, we ended up buying a Amethyst Falls Wisteria, a nice find.

They really know their stuff and have all the right products to back it up! Great job.

I purchased a memorial tree (blue spruce) last year. I expressed concern about a brown section. I was assured that the warranty program was awesome and the tree would survive.

The spot never recovered; however, the store went above and beyond to help rehab the tree and make sure we had a solution that worked for us.

I would purchase from Moana again and I'm thankful for their help in keeping good memories of my beloved dog.

I bought four rose bushes, but for some reason, one of them didn’t survive shortly after planting. Richard, the GM, gladly stood behind the plant. I went back in and was helped by Reese who immediately issued a gift card credit. It’s nice to have a local business to patronize that makes sure customers are satisfied.

This was my first time visiting Moana Nursery. It wasn't the most positive experience. I wanted to purchase 7 pumpkins for my businesses and was told there was a 6 pumpkin limit per household. It's little confusing. Why wouldn't someone just come in the next day and purchase more? Coming directly to a nursery you'd think they have larger quantities and can fulfill larger orders. I also had hoped to purchase some Mums however they were very sad looking, dead.

Had such a fun time picking out flowers with my kids! We also enjoyed walking around looking at all the plants, flowers and other items they have available to purchase! We loved seeing the ladybugs flying all around from the ladybug release!

Moana is wonderful and has fantastic selection of plants! Purple Oxalis / false shamrock! my favorite!

Slow to respond Have to call several times in the hopes of getting a response.

Great company! We started with a dirt patch for a back yard, and thanks to Evergreen Landscaping, we now have a full lawn and a beautiful paver patio. Very professional crew, respectful, honest, and hard working. Highly recommend for quality landscaping in the Reno area!

We requested a quote from Evergreen Landscape to do our backyard. After being 30 minutes late to the appointment, Mike who was supposed to be providing the quote, was incredibly rude to my husband on the phone when he "couldn't find our house" on Google Maps. It was completely unprofessional and out of line. Do not use Evergreen Landscape Development. Apparently quality customer service and professionalism is not their strong suit.

This company is an all american company that puts its customers first and then second comes their customers

Vicky answered the phone!! This is a huge deal to get a real live person on the first try!!

Worst ever they wanted to tear my whole system up ..it's crazy the other company repaired it in an HR..don't do it

Dan,

Hope you are okay? Haven’t heard back from you and have been sending text messages and calling for several weeks …

I have sent yet another text message and still trying to reach you on the phone. Would greatly appreciate a response to resolve the issues outlined in text messages.

I would give a higher rating if Dan would just get back to me .... will adjust if he does!

Will, Dave and the crew from Century Landscapes did a fabulous job installing a water feature and several trees. Century is responsive, friendly and professional. We will not hesitate to use them on future jobs.

We love our new look and the Century team that made it happen! We hired Century to eradicate our grass and give us a more usable and eco-friendly landscape. What we ended up with was quite gorgeous and outstanding. It not not only accomplished our goals, but exceeded them in ways we could not have imagined. We were amazed by the attention to detail by each and every one of the team. William, Dan, David and the entire team should be commended for excellence in design and professionalism.

Nancy & Rod Nussbaum

2nd UPDATE: The owner’s comment below is false, and I have the texts, emails, notes, & call logs to prove it. At no time have I ever refused to speak to him. I followed up with him several times after the work was done and one additional time after I left my original review. Claiming that I have a “medical problem” to justify how he handled all the issues with the work is further indication that he refuses to own up to the corners they cut & attempted to cut. Look at my Google review history… It is rare that I leave such a poor review, but in this case it was necessary.

UPDATE: It has barely been a year since I had my front yard re-landscaped and my sprinkler system converted to an irrigation system. I had to come back and add to my review that the irrigation system Dan had Todd put in has sprung no less than six additional leaks this season, and that’s on top of the multiple leaks it sprung in the weeks after he installed it last spring. (Yes, I did have the system properly turned off and drained during the winter months.). Every time I turn around, the damn thing is leaking somewhere else and it’s become a nightmare to maintain. Unbelievable. The whole point of my having this landscaping was to convert it to something low maintenance. So much for that. The proverbial frustrating gift that keeps on giving.

Original Review:
I was so hopeful when I hired this company to re-landscape my front yard because they were so highly rated, but I did not have a good experience with them unfortunately. Dan, the owner, seems a nice enough guy, but I found that unless I documented everything and held him accountable to it, things didn’t get done the way they were promised. He didn’t even instruct his crew to follow all the instructions on the quote that I signed to authorize the work. Very disappointing that I had to keep referring back to the contract to remind him what was agreed upon and get them to come back out to fulfill what was promised. Also, the irrigation guy, Todd, copped a bit of an attitude with me when I asked some questions about how my yard had been laid out and why the irrigation system sprung so many leaks after he worked on it. I was willing to let that go as long as he made it right & followed up on his word, but after he promised to come back out and winterize the system free of charge this fall, I contacted him to follow up on that promise, and he blew me off. There were so many mistakes made throughout the process, and although I will give Dan credit for sending his crew back out a couple of times to correct most of what went wrong, the overall experience was poor. If you do use this company, document everything, stay on top of the work that's done, and hold them accountable.

Incredible people to work with and so artistic! Our yard is just perfect. I recommend Century 100 percent! They followed through with what they said, showed up and we're responsive. Fantastic customer service, incredible people to work with and their workmanship is top notch!

Century landscapes did a professional and tasteful remodel of our backyard. William has been in constant contact with us and even wants to come back this fall to help us replant some bulbs. I certainly recommend them for any landscaping or maintenance work that you are considering.

The team at Century Landscape transformed our yard into an oasis from just an empty pile of sagebrush! Will is an experienced and professional designer. He is responsive and detail-oriented and walked us through the pros and cons of what we were envisioning. He took our vague ideas and desires and made something spectacular that we'll be able to enjoy with our family for decades! He made it low-maintenance which was one of our requests, but it is still unique and luscious! He incorporated interesting vegetation that we didn't know would thrive in the high desert and knew exactly where to place everything for the best long term result based on size, sun and shade needs, etc. The result definitely surpassed our expectations. The team that installed was also very efficient and hardworking. Having Century Landscape do our landscape was worth every penny!

Century Landscapes is an amazing company-detailed, professional, and passionate! We got the schpiel from almost every other company in town but Dan was the only one who had the knowledge, experience, and creativity to design our dream landscape. From the get go we knew we had the right company! Dan or a manager always stayed in touch with us in every phase of the construction so we knew what to expect and were always accessible if we had questions. We absolutely love our landscape! It's more than we could've dreamed! I would highly recommend Century Landscapes