HVAC reviews in Reno, Nevada
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Rick and the team are awesome. They’re super communicative and patient with questions. Rick also has a great personality - he’s professional, polite, and funny. Climate Pros installed a heat pump for us and have been doing the regular maintenance on it ever since. After a few years of working with them, I can confidently say I wouldn’t want to work with any other company.
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We had the entire team here, over the past months, they were really great and patient working with the home warranty company to keep our ancient HVAC working, alas the HW company finally had to give up and replace the system. Everyone is great to work with, very friendly and professional! They are prompt, honest and courteous!
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Everyone we had deals we tremendous. They were prompt, polite and efficient. I recommend this company with the highest tating.
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What a great experience with the technician. He not only took the time to answer our questions, but he also went out of the way to be compassionate with what we were dealing with the day of our service.
The human touch is so missing in businesses lately, but it was clearly evident on that day.
We have used this company for years and I enthusiastically recommend their integrity and professionalism. -
I have been using Climate Pros for years. Technician was on time and detailed all of the work to be done. I highly recommend Climate Pros!
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Jose came out to give us a quote for a new system and also took a look at why ours was not power on. Instead of trying to upsell us he quickly identified the issue and resolved it. Very knowledgeable and easy to work with. Will be a returning customer.
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We were having several days of hot weather and our AC was not working. Climate Pro sent Jose to our home. He found a simple repair was.all that it needed. I do appreciate that Climate Pro is responsive and does not try to upsell us in anything.
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Jose came out through our home warranty company. He not only did a great job but was kind and genuinely concerned for our needs!
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Dave and his team are real pros. They did a great job installing my new furnace. From start to finish it was an awesome experience.
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Highly recommend climate pros. Very reputable! Rick, our A/C tech was professional and knowledgeable. Job done correctly and in a timely manner.
Owner Dave is fantastic. Great communication and honest!
I never hesitate with these guys. A1! -
Climate Pros A/C is a great company with friendly, knowledgeable technicians who truly care about their customers. They provide fast, reliable service and make sure every job is done right the first time.
johnny -
Climate Pro showed up on time to do an HVAC inspection for my new home purchase.
They communicated clearly the (minor) issues they’d found and even let me know verbally an approximate estimate for repairs. They promptly followed that up with a written estimate.
Overall, a great experience! -
We have a mysterious water leak over the air handler. Robert took his time to run through various scenarios looking to duplicate the leak. He went over all that he could. He was polite and discussed what he couldn't find...a leak LOL
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I have been a customer of Dave & Heather at Climate Pro's for about 15 years now. They maintain both my office HVAC and the home system. They show up when they say they will, and they know their business of HVAC so I don't have to!! Most importantly, I trust them- they do what is needed and they don't gouge or oversell things I don't need. Hat's off to Climate Pros!!
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We just had Donavan come and service our AC’s and he was beyond amazing. Very professional, polite, and kind. Had even offered to throw away some dead mice that he found in our attic! Climate pros has a tremendous asset having Donavan as an employee. Thank you Donovan and climate pros!
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These gentlemen were spectacular. As a new home owner, they took their time to explain how my HVAC system works and walked me through their diagnosis of the issue. They clearly presented me with their recommendations and walked me through my options.
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Climate Pros replaced my swamp cooler. They did a fantastic job. Dave R. Was my liason throughout the process. Every concern i had and every detail was dealt with. I would highly recommend this company in a heartbeat. Thanks for everything Climate Pros.
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INTEGRITY and EXCELLENCE! The service person that came out took the time to explain to me why I did not need a brand new heater and why the previous company said I needed to spend $10,000 on a brand new heater.
He told me what I needed, and I felt great about the investment. He showed me the pictures of my heater in the attic and that all I needed were two parts which was under $800.00.
SUPERB SERVICE… and I signed up for their yearly program. -
Climate Pros installed a new heat pump for us, replacing both our oil furnace and our air conditioner. I was very impressed with every encounter with them from the initial meeting to get an estimate for us to the follow up after installation. In a way, the crew reminded me of an Indy 500 pit crew. Certainly not that kind of speed, but each person on the crew seemed to know the part of the job that they were to take care of and the entire team worked well together and finishing the installation in one day.
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I've been using Climate Pros for a while now and have always had a great experience with them. Other companies in the area immediately try to sell us on a new HVAC system even though ours still works just fine, and Climate Pros are the only company that hasn't tried to do so. They're very friendly, honest and professional, and we will continue using them in the future.
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Our central AC system was having issues this summer, I used our home warranty to get maintenance on the system, Climate Pros were the vendors on the second call, and I am thankful they were. The vendor on the first call did not diagnose the problem and Climate Pros did! We got our AC fixed and replaced and couldn’t be happier! Highly recommend them for any HVAC work in northern Nevada !