House Cleaning reviews in Sparks, Nevada
-
Once again Affinity Cleans demonstrated why they are the Reno-Sparks best carpet care company. The arrived on time and Freddie handled our carpets quickly and efficiently. No spots or concerns were found. I highly recommend them for your carpet care.
-
I had all my carpets, stairs, and couch cleaned in my home. I have tried other carpet cleaning services-none to which held to my standards. However, Affinity is hands down the best! From their customer service to execution of service. Jenn set up my appointments and ensured I was completely satisfied with the service. She was incredibly kind, patient, and informative. Chris was the technician who completely went beyond expectations. He was also very friendly and made me feel confident in his work. Everything looks totally brand new( mind you, I have two puppies), was dry upon entry, and smelled really good! Attention to detail, maintaining a clean space, and being mindful of our items were evident here.
10/10 recommend and will be using for future services! -
This is our 2nd time having Affinity Cleans clean our carpets and I really appreciate and am grateful for the thorough job they've done. They've worked around my animals, and my animals were comfortable. I didn't even have to be home for them. I felt like the price was very affordable. Spending the money to feel happy and peaceful while I'm at home, feels like a good decision!
-
Highly recommend Affinity carpet cleaning! My first contact with the company was calling their kind receptionist! I didn’t catch her name but she got me scheduled quickly and was very friendly. Our cleaning technician was Ryan- he was so thorough and personable (and the owner of the company)! Ryan explained the science behind the cleaning method and spoke passionately about carpet cleaning. Best yet, my carpets look awesome! I plan to support this local business again in the future! Thank you!
-
Affinity Cleans did an excellent job cleaning our carpets. Since we’re preparing to list our house, I wanted the carpets professionally cleaned beforehand. My real estate agent recommended them and even provided a coupon. I called about a month in advance, and although they typically don’t schedule cleanings on Saturdays, they were kind enough to accommodate my request.
Freddy arrived on time, walked through the house with me, and got started right away. He told me the job would take a couple of hours, but he finished sooner than expected, which was a pleasant surprise. Before leaving, he pointed out a couple of extra dirty spots and explained their 15-day guarantee. He said if we wanted those areas re-cleaned, they’d be happy to come back.
The following week, I reached out to have one of the trouble spots treated again. Freddy returned the next morning, cleaned the spot and even re-did the stairs, which I hadn’t originally requested. He also gave helpful product recommendations for future maintenance.
I also realized after the service was completed that I had forgotten to provide the coupon. When I called the office, they were very understanding and happily applied the discount to my invoice with no hassle.
I would absolutely recommend Affinity Cleans—they were professional, accommodating, and truly went above and beyond. -
Absolutely fantastic job on my Pergo and Berber carpets, I could eat off of them now. Saved me hundreds on steam cleaning. A locally owned and operated company, I would recommend them to anyone who wants their floors to look like new! Thank you Brian, Ryan and Jose. Furniture coming in two days, these Gentlemen saved me a lot of trouble.
-
I wish I could leave more than just 5 stars!
I’ve tried multiple carpet cleaners around town and have just not felt like my money was well spent.
Affinity gives you a quote before they come out and they stick to it! No secret charges like a lot of other companies do.
Freddy was awesome! So attentive and thorough! He really took his time and made sure that my carpets looked and smelled amazing!
I would highly highly highly recommend affinity! I am truly impressed! -
Vaughn was on time, professional and polite. Most of all, he was very thorough. When finished, Vaughn had me inspect the carpet for any areas that might need additional cleaning, which there were none. I’ve spent a lot of time and money having my carpet steam cleaned over the years, but just one service from Affinity Cleans and my carpet looks better than ever. The room smells fresh and clean without the lingering chemical, soapy smell you typically get with steam cleaning. Affinity Cleans offers reasonable pricing with excellent follow up to ensure satisfaction. Highly recommend.
-
My son recommended Affinity Cleans to me because I wanted all the floors in my home professionally cleaned. I was pleasantly surprised when Ryan came out to measure and give me an estimate on cleaning the carpet, wood floors and the vast amount of tile floors I have. We realized that the tile floors had never been sealed. Ryan explained the latest equipment and methods available that goes way beyond normal carpet cleaning. The estimate was very reasonable and I decided to give Affinity a chance. They arrived on time with all the latest equipment they have to get the job done. They worked all day cleaning 2500 sq ft of carpet, wood floors and tile. When it came to sealing the grout, Ryan and his assistant scrubbed the tile then meticulously sealed the grout with a stained sealer that I chose to match my tile. They worked for hours on their knees on these amazing knee rollers they move on. Every grout line was sealed manually. And the end result was amazing. I feel like I have brand new floors. And the great thing is this sealant should keep my tile and grout protected for many years.
-
Affinity Cleaned our office carpet and we are very pleased! Great service. Carpets look amazing. Great price. Thank you very much!
-
I highly recommend Affinty Cleans for your carpet care needs! Scheduling with Alese was quick and easy, she is a delight. Jose did an amazing job cleaning our very “lived-in”carpet. He walked through the whole house with me to examine all the rooms to be cleaned and he explained the three-step cleaning process. He got spots out we thought would never come out and our carpets look amazing!
I really appreciated Alese calling a week after our cleaning to follow-up and make sure everything is looking as good as we expected. The professionalism from everyone we interacted with was awesome and we plan to use them again for future carpet cleaning. Thank you Affinty Cleans for doing an amazing job! -
Several people referred me to affinity cleaning and I will do the same. They did an amazing job and Ryan is a very nice guy who knows his stuff very pleased with the way the carpets turned out. I’ll be using them again in the future.
-
They were very professional and knowledgeable, clearly explaining the entire cleaning process and setting realistic expectations. Our professional office has high-traffic areas, but they quickly restored the carpets to a like-new condition. The carpets dried in approximately 2 hours, allowing us to continue working with minimal disruption. Their service quality exceeded that of Stanley Steemer, and their pricing was significantly more affordable. I highly recommend them for their professionalism, efficiency, and excellent value.
-
I have been using Affinity Cleans for a couple of years now and will never go back to companies who use steam cleaners. Affinity has personnel that I trust in my home, arrive on-time, and complete the job quickly and efficiently. The carpets dry in around 2 hours, which is a huge benefit to me as I have asthma that is exacerbated by humidity. The carpets always look and smell fresh.
I also had them clean my LVP flooring about a year ago and I was very pleased with the results. They were able to remove some stains in the kitchen that I could not.
I highly recommend Affinity Cleans.
Judi -
I had to move out of my house sooner than I had planned and called Affinity Cleans in a pinch to get carpet cleaning done promptly. Ryan came by and did an AMAZING job! He communicated with me the whole way through and was very professional and reassuring. Our final walkthrough was quick and I was able to return to work that day knowing I left my rental in good shape.
Thank you, Ryan!!! -
Good Job
-
Great cleaning company that does a really good job and great customer service call them for great cleaning
-
I would say this company is very professional in their field and would highly recommend Express Janitorial
-
They did such a great job! So happy we called and decided to book with them. Highly recommend!
-
Chris/Metal Neck is AMAZING!!! Thank you so very much for doing such a excellent job! Bartender here for a casino and you're great!
-
It breaks my heart to have to write this review, our property has used them for over 4 years. It seems like the customer service that use set them apart is no longer a priority. After no call no showing for a confirmed appointment, not returning any calls, texts or emails. When we finally got through to someone they said "Oh well we cant do that and we are booked out" Thank Heavens we went with another carpet cleaning company, that did the best job!