HVAC reviews in Edison, New Jersey

4.6 based on 200 reviews Back to the listing
    5

    They handled a tough issue with an ancient pipe that was damaged. Two very capable and pleasant technicians arrived, swiftly evaluated the situation, and got it fixed in no time. I won't hesitate to go back to them for any future heating or cooling needs.

    5

    Edison Heating & Cooling responded promptly last week when we needed a new furnace and hot water heater due to extremely cold temperatures. Sales rep Gary was pleasant to deal with, while technicians Daquon and Luke were highly competent and efficient. As loyal customers, we appreciate their professionalism and are sticking with them.

    5

    Dan was incredibly kind and patient during our interaction with Comfort Advisor services. He helped me navigate replacing both my furnace and A/C units after my furnace gave out unexpectedly in freezing temperatures. Dan provided clear explanations of options and made a recommendation that felt personal to me. The installation was booked promptly for the following day, and the team executed it flawlessly. From initial call to scheduling to sales experience and final installation, everything met my expectations. I've already recommended Comfort Advisor to my neighbors who are in need of new units as well.

    5

    We just moved into our new place and our heating, ventilation, and air conditioning system gave out. We hired one guy based on online reviews for a $89 visit fee, but he didn't even do a thorough check before telling us we needed to replace the whole system - it was a waste of time. So we got a second opinion from Edison HVAC, who are Carrier-authorized contractors. Their tech, Corey, showed up and did a meticulous job examining our system in detail, explaining each step clearly and logically. We appreciate their professionalism and patience. If you're having heating issues, don't hesitate to call them - they're the real deal.

    5

    I've had a great experience with Edison Heating & Cooling, using them multiple times. They show up promptly, identify the problem quickly, and get the job done efficiently. The technicians always provide expert advice on maintenance and system care. Today's service was handled by Mike, who offered valuable insights. Overall, I'm very satisfied with their work.

    5

    We had a great experience with Edison Heating & Cooling after our furnace stopped working during a 6-hour power outage in freezing temperatures. I was the only company to send someone out that evening, which was a huge relief. Conner showed up promptly and identified the ice buildup caused by the outage, fixing it quickly. He handled the situation professionally and compassionately, avoiding any discomfort at home. The service exceeded our expectations, thanks to Edison's reliability and care.

    5

    Edison recently replaced our old heating and cooling equipment with new Carrier models in August 2025. The quality of the work was excellent, thanks to knowledgeable sales consultant Gary, meticulous installers Daquan and Edward, and efficient office staff who handled permits and paperwork. Additionally, the maintenance team calibrated the new system, ensuring it's ready for winter. The entire process ran smoothly from start to finish, with all equipment now functioning properly and working great.

    5

    I've had a great experience with Edison Heating and Plumbing. Scheduling an appointment was hassle-free, and they kept me informed with timely reminders. The technician arrived before starting work and called to let me know he was on the way. He did a thorough boiler maintenance and explained everything in detail afterwards.

    5

    The technicians performed a commendable job on my HVAC system, thoroughly cleaning the ducts and dryer vent. The two professionals who visited were courteous, considerate, and diligent in their work. It took them several hours to complete the task, which was impressive given the amount of grime buildup they encountered. Upon completion, they noted that the system had been woefully neglected for years, likely contributing to its poor condition. I'm grateful for their attention to detail and thoroughness.

    5

    The crew did a fantastic job from start to finish. Jordan, the advisor, made the whole experience smooth and painless by explaining everything clearly and answering all our questions. The installation team - Arban, Gus, Marc, and others - were super professional and left our place tidy. It was a truly hassle-free process.

    5

    I had my system installed in August 2025, so I'm waiting for confirmation everything is perfect before leaving feedback. The installers, Daquan and Edward, were excellent - clearly knowledgeable about their work and explained everything thoroughly. They walked me through the process, covered maintenance tips, and even provided contact info for future service needs. Additionally, it's scheduled automatically, which was a nice touch. Considering the price, I couldn't find a better deal. Overall, I'm very satisfied with the entire experience.

    5

    Had an exceptional experience with this company. They replaced my nearly 30-year-old system in just one day. The technician, Brian, was thorough and explained all the options and installations to me. He installed a new Carrier 3.5-ton unit, blower, drain, smart thermostat, and other components. The work was done by knowledgeable, courteous, and professional staff. I'm extremely satisfied with the service and would highly recommend this company without hesitation.

    5

    Noel and Alex delivered outstanding work that far surpassed my expectations. Their Comfort Adviser had promised me just that, and they delivered. The crew showed up on time and took the time to walk me through every step of replacing my old furnace and AC unit - a 20-year-old relic.

    Upgrading to a high-efficiency system has been a game-changer for my home's comfort level. Their attention to detail and professionalism were evident throughout the job, leaving everything tidy and clean when they finished. I'm looking forward to a much cooler summer this year.

    If you need top-notch service, competitive pricing, and a hassle-free experience, look no further - I highly recommend them. You won't be disappointed.

    5

    We're extremely pleased with how Edison Heating and Cooling turned out. We recently bought a 100-year-old house without central AC, so we needed some serious help. They installed two units: one in the basement to cool the first floor and another in the attic for cooling and heating the second floor and attic.

    Before choosing Edison, I got quotes from four other HVAC companies. The quote from Air Group was a whopping $60,000 - way out of our budget. Other companies quoted us between $50,000 and $60,000 as well. Edison's quote of $47,709.50 was still steep, but much more reasonable than the others.

    What really stood out to me, though, was their balance of quality and price, their long history of positive reviews, a clear proposal with line-item details, and quick response time. Their flexibility with our schedule and professionalism were also major pluses.

    After booking Edison, everything went smoothly. They kept us informed about any issues or solutions every step of the way. The installation took about a week, which was great considering how much work they did.

    However, there were a couple of minor issues that popped up during the install. One of their pipes in the basement got stuck blocking a door, and one piece of floor was left uncovered in the attic. Fortunately, we brought these to their attention quickly, and they sent someone over to fix them right away.

    I also appreciated that our price included five years of maintenance - not all companies offered plans like that. Overall, I'm very happy with my AC/heat pump installation from Edison HVAC.

    5

    This HVAC tech is top-notch. Extremely knowledgeable about his work, providing detailed explanations of the issues. He's efficient, getting parts ordered quickly and installing them swiftly. The price was spot-on too. Glad I chose him to fix my system just as a storm was approaching.

    5

    We paid $10,500 for our gas furnace heater and air conditioner installation, but it came with some unexpected extras. The work needed to meet NJ code required a custom-made compartment for the air filter, which was specifically designed for a 14” x 25” filter - interestingly, this is different from what Carrier's manual recommends (15” x 25”).

    The installers revealed that an internal filter wasn't necessary anymore, but an external pump had to be installed to remove condensate from the air conditioner. This pump needs to be plugged into an AC outlet attached directly to the heater chassis, and it connects to a plastic tube that leads to our washing machine's drain pipe.

    The old York system didn't have this setup, which can cause issues if the condensate line gets clogged - in fact, we saw photos of the pump and AC outlet during the installation. It seems like an added point of failure since it wasn't needed before.

    On top of the initial cost, our five-year parts and labor warranty requires a separate service contract that includes annual inspections/maintenance. This costs $179 per year plus tax - another extra expense to consider.

    5

    We needed a new HVAC system ASAP, as ours failed during the coldest week of the year and was red-tagged by PSE&G due to safety concerns. The wait for a quote from PSE&G was ridiculous - it took them over a week, so we started looking elsewhere.

    That's when we heard about Edison from friends. They arrived the very next morning with their sales rep (Brian). Brian was extremely knowledgeable and upfront, not trying to push us into any deals or rebates that didn't make sense. The quote he provided was detailed, transparent, and priced competitively with a local vendor.

    A week after our initial contact - pushed back by a day due to the massive storm - Edison sent over a team of three installers to put in the new system (HVAC, heater, and condenser) in freezing weather. They were careful not to damage our property, and kept us informed throughout the process.

    The Carrier system we got has a smaller footprint than our old one, but works way better even in record-low temperatures. We're looking forward to testing it out when summer arrives. Honestly, it's rare to find an HVAC company that consistently earns 5-star reviews from clients, but Edison is one of them. You won't regret choosing them.

    5

    Our experience with Edison Heating & Cooling was outstanding from start to finish. RJ stood out during the sales process - his attentiveness and clarity were impressive as he thoroughly inspected our units and recommended suitable systems for our home. We greatly appreciated how hassle-free he made it, especially with two young children in the household.

    The installation team arrived on time, Rob and Lukas, who were friendly, courteous, and professional. They walked us through their work, answered all our questions, and ensured everything was completed to our satisfaction. The area they left behind was spotless - we're still finding dust bunnies that don't belong!

    We're extremely pleased with the service, quality, and attention to detail from Edison Heating & Cooling. We would highly recommend them to anyone seeking a reliable, efficient, and friendly team.

    4

    They've got tech expertise down pat.

    1

    Avoid them at all costs.

    1

    Unbelievably rude customer service - blame the customer instead of acknowledging the error.