HVAC reviews in Hoboken, New Jersey

4.7 based on 243 reviews Back to the listing
    1

    I recently had my A/C unit inspected and was quoted an exorbitant price to repair it - over $5,000 - with no clear explanation of what needed to be replaced. The technician seemed overly focused on selling me a new unit, without providing any concrete details about the necessary parts or testing them first. What's more, they claimed that getting those parts would take weeks, which is suspiciously convenient for their pushy sales pitch. Needless to say, I was not convinced and ended up taking my business elsewhere, where I got a much more reasonable solution for a fraction of the cost.

    5

    This company exceeded my expectations - they replaced my air conditioning system seamlessly. From initial setup to completion, Ozzie was attentive and professional, overseeing every step of the process himself. His team, including Ryan and Cal, executed the job flawlessly in just one day. I'm thrilled with the service and will undoubtedly recommend All Week to anyone seeking reliable home maintenance.

    5

    The repair techs were Jay and Omar. They arrived promptly, introduced themselves, and got straight to assessing the issue. They provided a clear diagnosis quickly. However, there was a minor hiccup with office communication when scheduling the next day's work. The owner, Ozzie, stepped in, apologized for the confusion, and resolved the issues.

    Their professionalism and workmanship were top-notch. Despite some initial miscommunication, they made things right. Overall, I'd definitely recommend them to others.

    5

    The customer's experience was outstanding. They had a heating emergency on a cold day, but All Week responded quickly, connecting them with Ozzie, who resolved the issue over the phone within minutes. The heat was restored promptly, leaving the tenant satisfied. The service provided was impressive, and they appreciated the assistance.

    5

    All Week Air did a good job. They delivered on their promise with same-day service at a fair price. The technician identified the problem - a clogged pipe - and resolved it by unclogging and performing maintenance. If I need future assistance, All Week Air is my go-to choice.

    1

    I'm shocked by this company's 4.5 rating - it seems like fake reviews to me. As someone who usually avoids writing reviews, my bad experience compelled me to warn others. I scheduled an appointment online through their website, which was convenient enough. You get a call from someone confirming the booking and also receive a reminder email the day before. Unfortunately, that's where the positive aspects end.

    The technician who arrived didn't speak much English, and it showed in his lack of knowledge about the equipment. His repair suggestions were completely off the mark. He claimed the capacitor was burnt and the condensing unit had no freon, which raised my suspicions. I spoke to the manager, who said it would cost me $800. I became suspicious - this sounded like a scam to me. When I refused to proceed, I paid the mandatory service fee of $95, but didn't get a receipt.

    Later, I consulted with a friend who's a technician and hired another company for a second opinion. Thankfully, it turned out that the freon gas was sufficient and the capacitor was fine too. The issue actually lay with the condensing unit - I suspect they hire underpaid and untrained technicians with hefty commissions. Be cautious of this company; their reputation doesn't match their rating.

    1

    I recently needed someone to inspect my AC units and called this company. The person who answered assured me the cost would be $125, but when the technicians showed up, they added a $150 fee per unit on top of that - plus tax. I ended up paying them a total of just $125 for the service, which was essentially nothing. This experience left a bad taste in my mouth and I wouldn't trust this business again.

    5

    They came to fix our indoor blower after it stopped working at night - they sorted it out quickly the next day, thanks for that.

    5

    I've had a consistently great experience with this company, having used them multiple times to maintain my home's heating and hot water systems. Most recently, Alex R came out on a Saturday evening within an hour of being called, diagnosed the issue with my non-functional HVAC system, and fixed it promptly. The service was straightforward and uncomplicated - no upselling or gimmicks. Alex takes the time to explain what he's doing and is clearly knowledgeable about his work, having spent years honing his skills in the field. I trust him entirely. If you need reliable HVAC or hot water heater service, I'd highly recommend this company.

    5

    Here's a rewritten version of the customer review:

    From the moment we met with Sam from All Week Plumbing, Heating & HVAC before their installation, we knew we were in good hands. He was super friendly, explained everything clearly, and put us at ease.

    On the day of the install, his crew showed up promptly and worked diligently all day. They made a conscious effort to keep the mess and noise to a minimum while we were still present. The end result was exactly what Sam had promised: a brand new HVAC unit that's not only quieter but also more power-efficient.

    We were impressed with the competitive pricing, and the team even cleaned up nicely after themselves before leaving. They provided us with all the necessary maintenance, registration, and warranty information, making it easy for us to get the most out of our new system.

    Overall, we're extremely satisfied with the service we received from All Week Plumbing, Heating & HVAC. We'd definitely use them again and would highly recommend them to anyone in the Jersey City area.

    5

    Ronnie showed up on schedule, identified the issue, and explained it clearly. He worked swiftly and effectively. Payment processing was straightforward. It's reassuring to know he'd previously visited my home. This experience reinforced my trust in AllWeek's services, making them my go-to choice for years.

    5

    The customer service was outstanding. A callback arrived within a very short timeframe. The technician, Sam, was exceptionally friendly and knowledgeable about the water heater's condition. He and his colleague, Diego, showed up promptly and efficiently resolved the problem without any issues.

    2

    I booked this service for a refrigerant recharge but was left waiting. The technician claimed to arrive between 6-7pm, but didn't show until 11pm. They said they were about 30 minutes away multiple times, which seemed like an unreliable estimate.

    The technicians did their job and charged $595 for the R22 recharge, which I thought was a bit pricey. However, my main issue is with the customer service. Every time I contacted the office, I had to provide my contact information to a new person who didn't pass on the tech's direct details. The next day, when my unit stopped working again, I tried to get the technicians back. The office promised they'd send them over but they never showed up.

    I understand that service may be limited during heatwaves due to high demand, but their operating model needs a rethink. When I call, it's frustrating to not see my incoming number and have to waste time getting new contact info just to get an update on the technician's ETA. It's unacceptable to wait hours without any way to reach them.

    I'm switching to a private contractor to avoid these headaches.

    1

    Unprofessional service with a promised 4-hour window - complete no-show, waste of customers' time.

    5

    They did a great job, fast, efficient, and reasonably priced - would definitely hire them again.

    5

    HVAC failed in scorching heat, but Tanous arrived within 12 hours to fix it efficiently. The technician was courteous, punctual, and knowledgeable. Communication with the dispatcher flowed smoothly.

    5

    I've relied on Tanous Heating and Cooling since 2017, and they consistently deliver. The experience from scheduling to repair went smoothly, with my technician demonstrating professionalism. Even the faulty part was under warranty, a nice touch. Reliable, efficient, and top-notch service is their standard - I wholeheartedly endorse them.

    5

    This company genuinely stands out from the rest - their customer service is top-notch, with prompt scheduling within a few days of reaching out. The technicians are experts in their field, displaying a clear passion for serving clients.

    I had the opportunity to speak directly with the owner, who shared that his family has been operating this business for over five decades. It's evident that the team's extensive experience and commitment to quality have shaped their approach. What impressed me was the emphasis on thorough training - even seasoned technicians are not deployed in their own vehicles until they've completed two years of rigorous training.

    The company's dedication to innovation is also noteworthy, as the owner revealed a fascinating story about sourcing top-of-the-line units from China, ultimately selecting the Friedrichs model for its exceptional quietness. The warranty offerings and maintenance options - including optional deep cleaning service calls - demonstrate a customer-centric approach that sets this business apart.

    5

    Excellent experience. Had issues with my heating/cooling system that wasn't giving clear reasons for its failure. Quick response, very polite staff who worked diligently to fix the problem, even when it took a few attempts. They persisted until it was fully functional and resolved the issue.

    5

    The air quality in my home has greatly improved since a thorough duct and vent fix was done by a punctual technician.

    5

    The HVAC technician did their job well, installing a new thermostat that works as expected. They double-checked the calibration and ensured compatibility with our existing system, even testing various settings for thoroughness.