HVAC reviews in Hoboken, New Jersey

I had an urgent HVAC repair need over the weekend before closing on my house, but fortunately, Tanous was nearby. My friend vouched for them, and it's true - they really deliver. The service was prompt, hassle-free, and did the job well. They operated with a high level of professionalism and treated me not just as a customer, but also like a valued acquaintance. Given the quality of work at a reasonable price, I'm glad I can recommend them to anyone in need of HVAC services in the area.

Tanous is our go-to guy for home services - consistently reliable, courteous, and customer-focused. Recently, I had another contractor try to sell my elderly mom on a costly replacement system, but Tanous came through with a more affordable fix, saving us a significant amount of money. His no-frills approach and genuine concern for customers make him stand out.

Johnny is the best - he nailed the problem with my new system and had all the right answers on hand. We were incredibly fortunate to get him assigned to our job!

I recently had the pleasure of working with Tanous, and it was truly exceptional from beginning to end. Their customer service team impressed me with their professionalism, friendliness, and willingness to exceed expectations.

The technicians were exceptionally thorough, taking care to detail every aspect of the job. What really impressed me, however, was their patience when answering my questions. They took the time to explain everything clearly, ensuring I felt confident in the work being done.

It's rare to find a company that balances top-notch expertise with such high levels of customer care. Tanous Heating & Cooling truly delivers - if you're looking for reliable and honest HVAC services, I highly recommend them!

One star is all I can give. They came out to service our unit earlier this year, but the technician had no idea what he was doing with AC units. He left after just five minutes because I called him out on his ignorance.

This isn't the first time they've scheduled a visit and blown off the promised time frame of 8-11am. As I'm writing this at 10:45am, they're still supposed to be here, but they haven't even bothered to call or let me know about their delay.

Their complete lack of respect for customers' time is appalling. If you have any other option, choose it - literally, any other option would be better than dealing with this company.

Tanous' entire team delivered exceptional service throughout my installation process. Their professionalism and attention to detail exceeded my expectations. I'm impressed by their commitment to customer satisfaction, which is why I highly recommend them to anyone in the Hoboken area or beyond.

Alex and his team did a great job for us. Initially, we thought our HVAC system was beyond repair but they took it apart to assess the issue. Instead of replacing it, they spent two weeks fixing it and ended up saving us thousands of dollars. The work was done at a fraction of the original quote. Their expertise is impressive and their honesty is unwavering. If you need help with scheduling, Alex is very responsive. Overall, we have no complaints and can confidently recommend this business to others.

Our heating/cooling system was in shambles last summer, making the whole experience a hassle - no air conditioning, waiting for parts to arrive, and multiple visits with minimal wait times. Despite the chaos, the staff consistently prioritized our appointment and ensured our unit was fixed promptly. The owner and team demonstrated extraordinary dedication, genuinely caring about their clients' needs. Their commitment is truly impressive, making us grateful for this company's service.

I'm extremely satisfied with Tanous' services. They offer customized solutions that genuinely meet your needs. We had a complex situation where our AC unit wasn't adequate for our small condo, and they came up with a creative plan taking into account our ducting and airflow. The result has been impressive - we've nearly doubled our cooling capacity without making any major changes or needing construction work. Their innovative approach saved us from more costly solutions, and I highly recommend them.

They showed up quickly and handled the issue professionally, even in extreme conditions like a heatwave. Their service for our new appliances was top-notch, with prompt installation and good pricing. The follow-up was also swift, making them reliable and trustworthy.

I recently had Tanous install a mini split heat pump system in my home, which has been working wonderfully. The initial walkthrough with Mike was thorough and informative, addressing all my concerns. He and his team were responsive throughout the process, making it seamless. Johan stood out - if you need installation, ask for him as he consistently exceeded expectations. Overall, I'm extremely satisfied with the service.

Tanous installed ductless mini splits in my three-storey brick home, and did an excellent job. Michael Tanous was always available to address any concerns I had, and the team demonstrated a strong work ethic. Given the age of my house, with its brick walls and sheetrock, Michael and his team showed great ingenuity in designing the systems to fit the space. The Fujitsu mini splits are performing well, keeping my home warm as winter approaches.

I recently had a fantastic experience with Tanous that left a lasting impression on me. Their customer service truly stood out in a sea of unscrupulous HVAC companies.

What sets Tanous apart is their commitment to honest, customer-centric service. Unlike some other companies I've dealt with, they genuinely care about their clients' needs and will go the extra mile to resolve issues. This was particularly evident when my condo's HVAC unit in Hoboken, NJ stopped working.

I'd previously had a poor experience with another company that had done preventative maintenance on my unit just a short time ago. Despite their claims that everything was working well, the unit malfunctioned less than a month later. The diagnosis was unconvincing, and the price tag for a new system was exorbitant – $10,000! When I asked what specifically was wrong with the unit, they were dismissive and suggested replacing it outright.

In stark contrast, Tanous' Johnny T, the technician, took a different approach. He explained the issue and possible solutions in clear, concise language and ran multiple tests to identify the root cause of the problem. The pricing for repairs was also significantly lower than what I'd expected from my previous experience.

What struck me most about Tanous was their willingness to fix the issue rather than replace the unit unnecessarily. Alex, the owner, made it clear that his priority is customer satisfaction and that replacing a system should only be considered if it's truly necessary. Thankfully, Johnny T and Tanous were able to diagnose the problem correctly and make the necessary repairs, saving me thousands of dollars in the process.

Overall, my experience with Tanous was nothing short of remarkable. Their dedication to honesty, transparency, and customer care is a breath of fresh air in an industry often plagued by unscrupulous operators. I would highly recommend them to anyone in need of HVAC services.

I needed emergency AC repair last night, and after some research, I found Tanous to be my best bet. They seemed honest and reliable.

Alex's team showed up promptly at 10 AM, just as promised, and got straight to work. The lead tech, Nicola, was knowledgeable from the start.

The diagnosis was correct, they ordered the right part from Montclair, and arrived back on time. The repair took exactly the expected timeframe, and my AC was fixed within hours.

Alex walked me through everything - what went wrong, how it was fixed, and what to watch out for moving forward. The price was reasonable and there were no surprises at all - a refreshing change. He treats you like family.

I've already shared Alex's number with neighbors and our community group. I wish every service experience was this good. Tanous clearly knows why they have such great reviews. Alex is top-notch, and I'm extremely grateful for the service.

Be wary of All Week Air Conditioning's pricing.

I was quoted $4,300 for replacing an inducer motor without getting a detailed breakdown of the costs. During the visit, I was told the motor cost around $2,000, but later found out it was actually labeled as a "warehouse fee" - no written explanation ever provided. Other HVAC contractors were stunned by this repair price and even confirmed that the part looked like it had been used.

A general invoice took 18 days to arrive, still not providing clear details on how the $4,300 total was calculated. When I compared prices with other contractors, All Week Air Conditioning's quote was significantly higher - even after factoring in a "credit" toward a new system. To make matters worse, I was presented with an initial very high quote, followed by a confusing "one-time discount."

Excellent service.

The techs know what they're doing in their specialty.

They're the best, super efficient.

Alex was great to work with - very efficient and professional.

Professional service with a high level of quality, would definitely hire them again.

Great work from these guys, very tidy and professional finish. Would definitely hire again.