Reviews of local pros in Paramus, New Jersey

Simply the best!
Two for two solving my fancy euro appliance issues in an instant, absolutely amazing.
Best staff, best service hands down!

Look no further! Mary and the team at All bergen provide top tier customer service and professional technicians. I will only use them moving forward 10/10. Highly reccomended.

All Bergen Appliance is absolutely awesome. We had a compressor fan situation and Mary, the owner, helped us through and they fixed the problem.

What in incredible family owned business this is. My mothers stove broke this weekend and she wanted to do her Christmas baking today. I could not find anyone who could help me get the part I needed on a weekend. Mary came in and was able to provide the parts for me to get my Mothers stove fixed in short order.

Highly recommend to everyone: the Washing Machine Repair Service Department. Yesterday, the washing machine in my shop broke down! I contacted this company, and the next day their staff came and successfully installed a new washing machine in just over an hour. I’m very satisfied with their work attitude and service philosophy 👍 They ended my painful days without a washing machine; I’m truly grateful to the professionals from this company who provided me with such excellent service! Thank you so much!

I'm EXTREMELY disapointed with the service i received. They have someone on the phone that doesn't have technical knowledge. I waited all day, expecting the technician to come. He'd called me instead of coming to tell me that he needs photos and needs to order the part. ASKING ME TO TAKE PHOTOS, a woman to move a fridge instead of looking at the problem himself. People take off of work, to get service. While I understand the limitations. I don't understand why they wait until the last minute to review the case. This could have been resolved. 1. the customer service had some technical knowledge. 2. The technician did some review before confirming the appointment a hour before. Taking time off of work to be told they cannot service the refrigerator. Keep this in mind if you have a busy schedule. Your time might be wasted as well.

Called All Bergen when my dryer started giving me trouble. Their scheduling system leaves a lot to be desired. They tell you a day when you're "on the schedule," but they won't give you a window for when they're coming. They make it your job to call them that day to find out whether they're coming in (roughly) the morning or afternoon. I was told when I asked about this that they "dont have enough manpower" to call their clients and let them know when they'll be coming. Anyways, a tech did came out and gave us a quote that was high enough we wanted a few days to decide if it was even worth it (vs. buying a new machine or getting a second opinion). The tech told us he put the machine back together and would give us a few days to think. After he left, I noticed that the dryer casing was tucked away in the corner, and that the machine hadn't in fact been put back together. I paid $95 for a service call -- it doesn't seem right that the tech would leave pieces of my dryer hidden in my basement as opposed to putting it back the way he found it. When I called to ask them to make it right, I was put back into the same backwards scheduling system, told (after my second call back) that it was my job to call them to figure out when they'd be coming. No thank you.

I contacted All Bergen because the seal on my dryer door needed repair and the dryer wasn't working efficiently. The service appointment was scheduled promptly and they worked within my availability. Scott the technician arrived within the window of time specified and diagnosed the problem quickly, explaining the details along the way. Fixed both issues promptly. Very happy with the service and the associated cost.

I have had a make-up/ break-up & a happy ending kind of experience with All Bergen Appliance Service who was clear about their message… that customer is NOT always right 🤪🫠👻🙈

Everything that could go wrong, went wrong… from a total service time span of a month long to repair leaking ice maker water line & installing heating pan for my Viking in-wall fridge/ freezer.

I have had 4 other appliance companies interviewed from North Bergen, NJ to repair my Viking fridge and they all turned down VIKING.

Andrew from All Bergen Appliance despite of personal & repair hiccups including multiple reschedules came through & got the job done ✅

Bottom line is that I went through Ajada, aggravation, lost patience to a happy ending with service completed 💪

I would recommend All Appliance

Thay came to replace light bulb on our freezer. Was done in minutes and at no charge. Great company to deal with. Great workers and great people to deal with THANK YOU VERY MUCH.

The amazing people at All Bergen ALWAYS come through. They have been incredible in terms of client service from Mary & Flo to Vito our Technician...they never disappoint.

HIGHLY RECOMMEND!!

These folks are wonderful. Had a repair that was urgent and they were super responsive and saved our machine from the scrap heap. Incredibly nice - and a great reminder why local businesses are so important to our area. Highly recommend.

Mary was super responsive & great to deal with in order to arrange my dishwasher repair. Overall timely, easy to deal with, and dishwasher works great! Will definitely use them in the future for any appliance needs!

I had my Whirlpool refrigerator fixed and I can tell you that my experience from start to finish was beyond amazing. Mary was extremely knowledgeable and patient and the technician very professional. The turnaround was quick and my fridge is working perfectly now. I am very happy!

Thank you for 5 star service! The tech Hector was clean, very professional and fixed my dryer. Mary the owner is super nice and gave me a great price! Fantastic communication.

Exceptional Service That Feels Like Home
We recently had an issue with our clothes dryer, and Mary and her team delivered outstanding service from start to finish. Mary was incredibly friendly and attentive, taking the time to gather all the necessary details with genuine care. The technician arrived promptly, diagnosed the problem efficiently, and offered a fair, transparent price to get our dryer back up and running.
What truly stood out was the nostalgic, small-town service—thoughtful, personal, and rare in today’s world. It felt like a throwback to a time when businesses truly valued their customers. If you're in need of appliance repair, I wholeheartedly recommend giving them a call. You won’t be disappointed.

Excellent and honest customer service! Mary helped me diagnose a refrigerator issue over the phone, and sent the technician out right away. Andrew was knowledgeable and friendly, and the parts ended up being covered under a warranty. Definitely recommend!

In everyday life, sometimes things happen to restore and bolster my faith in humanity. By chance, I meet perfect strangers who are living examples of true compassion and human decency. Such was the case when I contacted Mary Walsh, owner of All Bergen Appliance Service in Paramus. Let me explain.

It was after normal business hours on a Sunday evening, and I called All Bergen Appliance Service with a washing machine emergency. Fully expecting to be dropped into voicemail, Mary cheerfully answered the phone. I explained that my sister’s very old Kenmore washing machine has stopped working, with a full tub of water and clothes. What made it an “emergency” was that my sister is bedridden with Multiple Sclerosis requiring around the clock care from a live-in caregiver, and a continuous supply of clean bed linens was a priority due to her medical condition. Despite a full service schedule the following day, Mary assured me that she would do everything humanly possible to get a service tech to my sister’s house sometime Monday morning. Mary kept her word! By 8:30 the following morning, a very friendly and professional technician arrived at her house. He quickly assessed the situation, and determined that a new drive belt was required. Keep in mind this is a VERY old Kenmore, so what are chances the tech would have the correct belt in his truck? The answer was 100% because Mary Walsh knows her business so well! I had given her the Model Number of the Kenmore the night before, and she made absolutely certain that the tech had the belt when he left their office that morning. It was the only belt they had in stock for this very old machine. Between expediting scheduling for the repair AND insuring that the tech had the required part in his truck, this is a beautiful example of the care, compassion and attention to detail for “taking care of business”. Mary could have not answered the phone after hours, letting it just drop into voicemail. She could have not expedited the repair and just put me the normal repair queue. She could have not taken the time to insure the tech had the belt on the truck (even not knowing if this would resolve the issue). But she did all of these things! Bottom line, the belt did resolve the issue. And I can wholeheartedly recommend All Bergen Appliance Service. From the owner, right on down the chain to the tech who masterfully repaired this old relic of a washing machine. This is the kind of customer service and care which is so hard to find these days. THANK YOU Mary; THANK YOU All Bergen Appliance Service!

My elderly mom's refrigerator was not working properly at the absolute worst time of the year, Christmas week. I was concerned about getting service for her in a timely manner; I need not have worried. All Bergen Appliance were concerned about her welfare and got someone out right away. The Customer Service was top notch! She had another visit less than a week later, as we had to wait for the part to come in. Unfortunately, the problem turned out to be bigger than expected, but All Bergen made things right. We so appreciated their kindness and diligence, it really instills confidence that you are in good hands. Thank you again for your excellent service!

All Star Alliance Service was amazing. Such sweet, kind, and dedicated customer service. I was honestly impressed with how much knowledge and experience they have — you can tell they really know what they’re doing. I will definitely use them again and again. Highly recommend. People make a huge difference, especially when it comes to service. If you’re thinking about it and haven’t decided yet, don’t wait — you won’t be disappointed.

I called and was able to get help with my stove right away! Mary was really helpful and understanding of the problem and worked hard to get me a great price and get my issue resolved before I had family coming to visit! I will say that the first person I spoke to was less friendly, but I was able to get the help I needed and when I spoke to Mary I was very pleased. Thanks All Bergen!