HVAC reviews in Paterson, New Jersey
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I've had a great experience with this HVAC company for both my commercial and home needs. The techs are top-notch, professional, and trustworthy. Their prices are fair considering the quality of work. I'm extremely satisfied with their service and would highly recommend them to others without hesitation. Five stars is not enough; I'd give them more if possible.
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They did a great job washing my condensers - really went above and beyond by volunteering to do it for me.
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Excellent service from Anthony! I was bombarded with companies pushing expensive new central air units, but Anthony took a different approach. His initial troubleshooting solved my issue, and a simple recharge got me back up and running. What impressed me most was the extra effort he put in clearing a major plumbing clog – it's clear he didn't just do the job right, but also went above and beyond to get it done honestly.
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Adam was professional and completed the job quickly. After calling multiple companies, Celestial Air delivered results in just one day at a great value. Adam provided excellent customer service, being friendly and knowledgeable in his explanation of the work done.
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I had a persistent issue with my mini-split air conditioning unit. After trying a few other companies, I reached out to Celestial Air and got great service from Jackie, who was incredibly patient and persistent in finding the right parts to fix it. She truly went above and beyond for me. The technician Adam was also top-notch, displaying impressive knowledge of his work. He exceeded expectations by fixing my unit perfectly.
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I've had nothing but excellent experiences with Celestial Air every year. Their technician, Anthony, consistently impresses me with his expertise and courtesy. What sets him apart is his genuine humility and kindness. Every time he's left our house, I'm grateful for the service and would highly endorse this company to anyone looking for reliable, knowledgeable professionals.
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Adam did a great job. He arrived promptly, addressing our AC issues efficiently. Unlike other companies that overcharged and provided inconsistent service, Celestial was reliable and exceeded expectations. Adam's trustworthiness was evident throughout the process. I'll definitely use them for all future heating and cooling needs.
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I was misled when I first spoke with the owner about the cost of maintenance, which led me to believe that $175 covered the entire service. However, it turned out that the quoted price only included an initial inspection of my HVAC unit. The technician then charged me an additional $150 for adding freon while he was there.
When I inquired about the cost of replacing my thermostat, the technician quoted me a steep $300, but offered to "work with" me. In reality, it took him just 10 minutes to connect the wires to a basic thermostat and charged me $200 for that short amount of time. When I asked to speak with the owner, he took the phone call and spoke in Arabic.
The technician then made up his own price and claimed it wasn't my decision – it was the company's policy. The "discount" offered was a paltry $50. To say the least, I was taken advantage of by this company and will not be using them again or recommending them to anyone. -
The service was extremely professional and efficient, with a swift response to scheduling and completion of the job. It's refreshing to have a hassle-free experience, especially in today's complicated world. My appreciation for the smooth transaction is evident in this review. I'm giving Celestial air HVAC a well-deserved five-star rating - their work exceeded my expectations.
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Anthony's expertise saved the day when I had an urgent issue! He assessed my HVAC system and broke down what needed fixing. With a colleague, he efficiently repaired it at a reasonable price - I'm pleasantly surprised and grateful. Celestial Air gets top marks for their quality service and techs who are friendly and professional.
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I've had a fantastic experience with this company, thanks to Jackie's excellent service. She got me on the schedule right away and it's clear they value professionalism and punctuality. I wholeheartedly endorse them. When I called, ask for Jackie - she was friendly, put me at ease, and made my decision easy. Thanks to Celestial Air, my house is now nice and cool without any delays. I'm committed to using them again for future work and highly recommend them to anyone in need of their services.
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The technician's visit was a disaster - they botched the diagnostics, smashed my Google Nest thermostat, and destroyed the fan motor. Their goal seemed to be selling me a new HVAC system, which only added insult to injury. I tried to get a refund from the office, but they denied it and promised to follow up after speaking with the technician. It's been almost a month and I'm still waiting for that call. To top it off, they charged over $600 for two visits - a pretty penny if you ask me. Don't waste your time or money on this company. Even their new HVAC system price is steep compared to other options. The fact that another technician fixed the issue without my involvement made the whole ordeal unnecessary.
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Great value for the price.
Extremely reliable.
They dismantled my old furnace and replaced it with a superior unit that outperforms it.
Both furnaces were bulky and accessing the cellar was a challenge.
No issues whatsoever. These guys delivered.
Their attention to detail is impressive; they identified problems from the previous installation and rectified them without extra charge.
The additional parts required for the job added up, but they stuck to their estimate.
A team of five handled the job in record time.
I'm thoroughly impressed.
The office support was also top-notch. Jackie was always responsive and efficient. -
The technician arrived quickly but didn't disclose the costs beforehand, and only left after payment was made for the services performed.
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We had a breakdown during our get-together on a sweltering Sunday. The AC went out, which was inconvenient. Luckily, we called Celestial Air for help. Their technician arrived promptly, diagnosed the issue, and fixed it efficiently. We're satisfied with their service and would definitely recommend them to others.
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I had a great experience with this home services company. They arrived promptly when my AC stopped working, clearly explained the issue, and fixed it efficiently without any surprises on the bill. The service was top-notch and genuine. I'd highly suggest them to anyone in the area.
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Expert technicians delivered top-notch service at a fair cost.
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I had high expectations after dodgy experiences with previous techs, but Celestial Air exceeded them hands down. Not cheap, but fair, and they got the job done quickly and efficiently. The staff were polite, quoted clearly, and kept me in the loop - a rare find that's now my go-to in an emergency.
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The service was decent, but the techs seemed overwhelmed. They came out twice to fix the faulty thermostat, which took a couple of extra hours. Despite the hassle, I appreciated their persistence and effort. Overall, I'd say they did a good job, even if it wasn't smooth sailing from the start.
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I've had three experiences with this company, and I'm consistently impressed by their integrity, professionalism, and attention to detail. Their service is unparalleled, offering an unbeatable combination of quality work and affordable prices. They installed multiple AC units in my home without any issues and provided reliable emergency support for two visits to my offices – they truly are lifesavers.
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They did an amazing job really quickly and efficiently, went above and beyond with personal attention from the owner who treated them like part of the family.