Home Services reviews in Red Bank, New Jersey

Their team arrives on time and does a great job every time.

They are miracle workers!!! Amazing job by Oscar and crew! Will definitely use again!

Excellent! I especially like having the same people come to my home. Leo is a wonderful gentleman

The team was on time, worked quickly, and efficiently. Very courteous. Great job!

The team is friendly and professional. They show up on time, and do a great job. Highly recommend!

Red Team!!! Always professional and trustworthy... My wife and I have always worked from home and the team always works around us and our schedules...

Excellent job, very friendly, easy to work with.

Team of 4 people did a wonderful job. Every part of the home was cleaned with care. Highly recommend.

The Red Team ladies are amazing!!! They do a great job, the are so kind!!! And my house looks amazing when they are done!!! ❤️ the Red Team!!!!

Pretty happy with service but some things needed more attention..big space behind tv not even vacuumed and overhead light in bathroom not touched as well as above kitchen sink and stove..behind garbage can not touched either..but happy with what they did do and quickly being four people

The Maids are amazing, they bring enough staff that they are done in an hour. They work the entire time and are not on the phone, they actually clean everything. I have had zero issues ever.

Professional office staff, always on time, expert cleaning and pleasant workers! Definitely will continue to use The Maids, and will always recommend to others.

Ugh.. Utter disaster. DO NOT use this service. I hired them to do a cleaning of a very easy two bedroom accessible apartment. Didn't even vacuum the carpets, sweep or mop the kitchen floors, or clean the countertops! And it cost over 150 dollars! When I called to complain, they gave me back $25.00. Trust me, save your money or go elsewhere.

The Maids always do a thorough job cleaning my house! I like that it is more of a corporate company. They are always on time, text when they are on their way, and follow-up to see how the clean was for that day. They are consistent with timing and very professional. The day The Maids come is ALWAYS my favorite day!!

Excellent service would use again! The whole experience was so delightful. The Team arrived promptly and got to work the minute they walked in.They methodically cleaned all the rooms in my house top to bottom even the smallest ledge. The job was done with care and they left the house looking and smelling amazing!

I've always had a good experience with The Maids (Red Bank office) in the past, but I recently had a bad experience, and I will NEVER use them again.

Long and short of it is, I hired them to do a "construction clean". I was remodeling certain parts of the house and needed to get rid of the white dust that comes with construction. When I called, I explained this to Gerry (or Stacy) and they said fine, no problem. The Orange team came (I usually get the Teal Team, but they weren't available the day I needed them) and they did a HORRIBLE job. A child could have done better. They missed so many places in each room (dust in the closets, window ledges and sills, along chair rails, dust on the basement floor), I honestly don't know what 4 people spent almost 3 hours doing. I even left a specific "hit list" of places that needed the most attention. I came home that night and immediately left a message to inform them of the horrible service.

Gerry called the next day to find out what happened. I explained that I needed them to re-do the whole house. She wanted to know specifically which areas needed to be re-done, but there were so many, she said they would come back for a re-clean. Their availability and my schedule did not allow for a next day re-clean, so we settled on a date the following week (they don't do weekends). Admittedly, I had to reschedule again because of work, so the re-clean was scheduled, yet again, the following week. This time with the Teal team.

About 45 minutes or so into the re-clean, the team supervisor's phone kept ringing. It was Stacy, calling to pull them off my job. She didn't care where they were, just stop what you're doing, pack up and leave the house. I honestly believe their "promise" of re-cleaning if you are not satisfied, is simply a marketing scheme to placate the customer. Since the team was pulled off my job, (by the way I wasn't home and Stacy told the supervisor she would call and let me know she took them off my job - WHICH SHE DID NOT), they missed the very area I needed cleaned the most - my newly remodeled bathroom.

When I called Stacy to find out what happened, I was met with "We do re-cleans the next day, and it's been two weeks already, so we're doing you a favor." How is it a favor when I paid over $500 for bad service?? BTW, I work for a living, so staying home two days in a row to have my house cleaned (when it should have been done right in the first place) is not reasonable.

Like I said, I've had a good experiences before this one, but this time, they truly dropped the ball. Between the poor service from the crew and the bad attitude/ ill intent from Stacy, I'm DONE. They really need to re-train the Orange Team or hire a completely new crew. Even the supervisor of the Teal team said she didn't understand why they sent me the Orange team in the first place (I guarantee they get many complaints about the Orange team).

The service team is very nice, trustworthy and does a fantastic job cleaning our home! The management team is also terrific and does their best to support changing schedules, etc.

Unfortunately the service I recieved was sub-par at best. I was informed the team of 4 would work different rooms for an amount of time I was willing to pay on the 1st visit. I would have a different rate if I chose to have The Maids return on a regular basis. I was informed that they would be using vinegar and water to hand scrub the floors and a host of other cleaning services that were included. The team of 3 arrived (the 4th wasn't available) and proceeded upstairs to start. After a good 40 min, I checked up on their progress and all were in the bathroom- no other room had yet been worked on. After 3 hours they left- here's what they didn't do to name a few:
clean the floor in the bathroom they spent 4o minutes in- did not dust the exposed iron radiators in any of the rooms nor the floor beneath, the ceiling fans, nor under the beds or dressers-- it was NOT worth the $. I did have them come back to clean the bathroom floor and there was no hand scrubbing- just the typical mop and detergent. Here's the thing- they never even called to see if I was interested in continuing with their service! I found a different service that actually cleans! and far more reasonable. (Maybe the team I had was not good- I don't think I would chance another 379. to try a different one..)

Definitely would recommend The Maids. The team is so thorough, professional, very responsive and always on time. They leave and my house is not only immaculate, but disinfected as well. Very happy with their service!

Been a client for the past 4 years and have been very satisfied with the service of The Maids. The crew we have is terrific and they do a great job. The office staff are wonderful to deal with, are all very pleasant and have been great with accommodating our needs.

Our home looks so beautiful after THE MAIDS have completed their cleaning. I've been with them over 10 years without any complaints. Job well done...always!