Constraction reviews in Albuquerque, New Mexico

Brit, Chris and Luis were the first here and they were amazing !!! They helped us every step of the way and got everything done that we needed to get our home dry! The communication that Brit had was awesome ! Thank you for everything you definitely helped making this situation not so stressful!

It is great to work with Greg Hampton. He is very diligent and thorough and loves to help and share his skills with the community. Great resource for all your disaster needs.

I have been under a lot of stress with a roof leak . Serv Pro helped me so much . Their equipment dried everything out . I was most impressed with their knowledge & professionalism . They were also kind and compassionate about my stress . That was so helpful . Stefan was here almost everyday . So professional , with kindness . I’m happy they did my work . Windy

Randy, and Chris and Nikki, they are the Best at what they do! They made my water leak so pain free. They were so friendly and helpful. The cleaned up my MESS and made my home whole!!! My son and I thank you guys from the bottom of my HEART!!!!

Brittany and Chris Came in like wrecking balls and are Marvelous .
I called on a Sunday they were up and Busting a move by Monday .
Let me preface this by, during these days , we live on a very Snowy mountain , and on a nice Summer day getting people up to our place for any type repair typically takes weeks>months , so this was a Very Nice surprise 😮 😀.
We waited a bit from their initial visit for the Insurance adjuster to evaluate and assess the situation..
Britanny and Chris were back and denoted the whole space in 2 days ..
Impressive !!
* meantime theyvwere up and back checking the drying process and their equipment 3-4 times , which included Anthony .
They explained everything in detail and allowed me to watch over their shoulder, so that I could understand specifically what was happening,,and what to happen next while they explained it all.

They removed our furniture and personal belongings, as if they were their own .
Great Experience So far.
Mainly, they have treated us as people with a personally rough MESS , Not a problem to knock out and walk.

I'd recommend this team everytime !
I can't wait to see the end result . 🤗🤗🤣

Joe and Luis were absolutely wonderful in dealing with our water damage. They were professional and extremely detail oriented. We would recommend them to any friends, and while we hope to not have to call them again soon, would do so in a heartbeat knowing they would take care of any issues we had.

Brittany and Wes were the perfect team to send to my house after it suffered water damage. Brittany was professional and caring and FAST when it came to packing up the affected rooms of my house. I was so out of sorts when she arrived, but Brittany took charge and reminded me that is a process, which really put me at ease. She promised to take special care with my precious items...my photos...and she did.

Wes was the consummate professional. He took great care with making sure my house would thoroughly dry out and be ready for the next steps. Thank you both!! Chris sent me the best team!

Today, Joel and Travis came by to finish a job after there was flooding in my house. My furniture needed to be put back in the room and the flooded areas required special cleaning as dry wall had "melted" into everything. The guys were on time, courteous, fast and efficient. Very polite and easy to work with. A great help.

JJ Jaramillo and Joe did the rebuild on our home. They were on time, professional and friendly. They went above what was expected of them.
We also had Brittany and her crew come out and do the mitigation and removal of all the damage from the flooding. Michelle,in the office was always helpful . Thank you all for doing a great job.

Came home from vacation and one of my bedrooms was flooded! I contacted SERVPRO and within the same day Keith and Brian were able to come to my house and begin the drying process and removal of the carpet. Brit and Chris returned everyday thereafter to check the progress and constantly kept me updated on everything that was going on. I’m a first time homeowner and felt extremely overwhelmed by the situation but everyone walked be through the entire process and helped me feel confident that this would be taken care of timely. Thank you SERVPRO!

Response to the house flood was quick and efficient. The team that came to clean up were, without exception, polite, helpful, and knowledgeable. I want to specifically call out Wes Morris, Crew Chief, as a fantastic professional. He was exceptionally responsive and efficient. I will absolutely recommend SERVPRO in the future. Thanks to all.

We had a roof leak in our bathroom and Servpro was extremely fast to come out to our house and assess the issue. Brittany, Chris, Josiah and Keith were very attentive to our concerns about the coverage with the insurance company. They all were professional and knowledgeable and walked me through the whole process. I couldn't be more happy with Servpro and their employees that helped with the leak. Thank you Brittany for helping me get in touch with my insurance adjuster. You went above and beyond trying to get ahold of someone from my insurance company when I mentioned I was having issues. I highly recommend this group of individuals and the service Servpro has displayed. Thank you for making this process easy and painless.

I would like to acknowledge the fantastic work the Servpro team, led by Brittany Baca, did in cleaning up the flood in my home.

On June 7, 2023 I came home to find that one of the water lines under a bathroom sink had come apart at the connection and flooded most of my 3850 sq ft home. Within a few hours Brittany and her team were at my home cleaning up the water and installing fans. Over the next several days they worked tirelessly to dry out my home. Brittany directed them while taking care of the necessary paperwork as well as answering all my questions.

I would like to acknowledge not only Brittany Baca but also her team composed of Chris, Chuck, Anthony and Josiah. They were all professional, polite, on time, and very pleasant to work with.

I would give them 5 stars and will recommend Servpro to my friends.

Sincerely,
Doreen Murphy

We have nothing but praise for the people at Servpro. The are working us through a disaster in our home very quickly, efficiently, and professionally. We have been especially impressed with Amy Torez, Nicole Ingram, Joel Sandoval, Chris Romero, Joel Lopez, Luis Flores, Jose Arias, Miguel Godinez, Francis Matawaran, Cecilia Jackson, Josia Garcia, and the entire crew. They are what makes Servpro a great company to deal with, and we couldn't be happier.

I had water damage in my home, my sister and son recommended Serpro. They arrived the same day Brittany was very detailed and professional. They checked on my home daily, a team I trust to enter my home while I’m busy at work. Without fail Brittany would let me know they’d arrived give me an update on the situation and then let me know when they were done. No one wants to deal with damage to their property but Serpro made the unpleasant experience very pleasant.

I had the honor of working with Kendall. He was very polite and respectful. His commitment to doing an excellent job, including communicating with me regarding the schedule , what to expect, products used, and follow up is commendable. Thank you

We had a toilet start draining into the bathroom upstairs and flooded the bathroom and started pouring water into the kitchen! Needless to say we all panicked! But Greg from ServPro was amazing! Quick to respond and arrive with the equipment necessary when we needed him most! He got the water taken care of and big blower fans set up for us! A flood is a scary event but Greg got everything handled so fast and so professionally we can't thank him enough!!!

Great company! I was so overwhelmed when my house flooded! The manager Brittany is amazing!!! 5/5 customer service. She goes above and beyond to make sure the job gets done professionally and efficiently. I will definitely recommend her and this company to anyone I know that is in need of their services. Thank you!!!

ServePro crew, Jessie and Justin, performed the initial assessment of the water damage to my home. They did a very professional job and did a great job in explaining the restoration process. I would without hesitation recommend the company's services to those with water damage to their home.

I was very impressed with the ServPro team. Bill Frisch was very knowledgeable, friendly and professional. Selena was great at following up to check on the progress. Luis and Jose were diligent, hard working and professional. They did a great job at restoring my house.

Chris and Brittany were quick to respond to our call and needs of clean up. They were friendly, informative, acted fast and professional during the visit. Our flooring was removed, water drained and equipment was installed with a hour or two. Considering the mess of a situation we were in, they made the whole process smooth and easier to deal with. I Would recommend Servo Pro and these two specific techs anytime.