Home Services reviews in Albuquerque, New Mexico

Devin and the young man who came with him were amazing!! As always they were right on time, thorough, and so polite. I have been using Thoro Clean for two years now and I won’t go anywhere else. They have the best prices and such an awesome crew. This time they cleaned four bedroom carpets and two area rugs. We will see them soon for all the tile/grout. Thank you for being so great Thoro Clean!!

Nathan stopped by and did an awesome job cleaning 2 bedrooms. He also stopped by another property and helped out an elderly couple. Happy to have thoroclean on our cleaning team!

Used ThoroClean to clean my air ducts. Although we didn't think our ducts were extremely dirty to begin with, we wanted to have them cleaned just to be sure. ThoroClean arrived on time, and the two man crew went right to work. Devon & Antonio were very pleasant and patient answering our questions and explaining what they were going to do. They were very careful around all the furniture near the registers and cleaned up when they were done. I felt we paid a fair price for the service we received.

Very professional and fast response time. Scheduling was easy and pricing was great! Devin and Jacob were very friendly and helpful, and did a great job cleaning my couches, they looked brand new when completed. I highly recommend their services!

I called and talked to Thomas to set up an appointment for air duct cleaning. He told me he could do on Friday July 25. He then texted me back to tell me if I paid cash he would give me a better price so I agreed.

When I texted him to verify appointment since he never responded back he then said he did not have an appt and gave me other days and times which I could not do.
I was a new customer and if this is the way he treats new customers then no need to do business with this company. As far as I am concerned bad business.
Will never recommend this company to friends and family.
Joyce

Devin and Jacob did a great job. They were polite and quick. They asked me to inspect their work and went back and cleaned the 2 small spots I saw. I'm very pleased and would definitely use them again.

This company always delivers. Employees are polite, efficient and go that “extra mile” to make sure you are happy. I had my vents done and it was a really good job. The dryer vent especially needed it- and now the risk of a house fire is significantly less!

I made an appointment last week for today for carpet cleaning, not only they didn’t show up, also they didn’t answer my phone. I am so disappointed of this company. Don’t waste your time to call this company. They don’t show up for your appointment.

ThoroClean is the best carpet cleaners I've hired. I called on short notice- going to list property - he accommodated me with next day appointment. I explained just moved furniture out and lots of dust and dog hair. He said "No worries Maam- we can handle it" Two very polite young men showed up on time and did exactly what I requested. Raked out the dog hair - did a THOROCLEAN left no sign of dog hair or dirt. Their Truck System was POWERFUL! Carpets look new and I'm ready to list the house. Over all a positive experience working with this team and price was fair and good - not a rip off for a hard job. Thank you!

I don't know how this place has such high reviews. Yes, they answered my email right away. However, when they "cleaned" my couch, I asked why it still looked dirty. I was told that it needed to dry. Twenty four hours later, I saw that it they did not clean it. They only made it wet. I tried emailing them, but got no response. They did cash my check, of course, but now will not answer emails or phone calls. The pic is not the best, but there is a definite line between the clean and dirty parts. This couch was not cleaned. Now ThoroClean has my money, but I still have a dirty couch.

Arranged for a total floor cleaning - tile and carpet - and had fantastic results with a visit from employees Devon and Jacob. This crew was kind, professional, and courteous. In the case of tile, they turned grout that was nearly black from heavy use to a beautiful light cream that we had not seen since purchasing our home. They also got several stains out of the carpet that had plagued us since COVID (we can't be the only ones with wine spills from that era...). They cleaned hundreds of square feet in just over two hours, scrubbed on their hands and knees to execute the small details, and gave me a clear picture of what to expect in terms of drying time and look. The company, and this crew, also guarantees a return in case any carpet staining that was left in the carpet padding rises up and becomes visible. The mere acknowledgment of this potential outcome is a reassuring professional practice. Highly recommend the company and service.

Devon and Jacob did a fantastic job in our home cleaning 30 plus years of gunk from our ducts. Both were extremely polite, courteous and professional. Exactly the type of technicians we really enjoy having in our home. Can't recommend this company highly enough. From initial contact, scheduling and having Devon and Jacob show up to do the work, just couldn't be more pleased. We found out about your company through a great Value Pak coupon.

I was so impressed with the two young men that came to my home. They cleaned my sofa and loveseat with great care. They were very professional and exceptionally polite! My furniture looks brand new! Akiva and his associate were awesome!

Dilin and Antonio were very friendly, fast, And efficient! Explained everything to me before they started their processes and getting my consent. My carpets look fabulous now! 😍

Very professional and efficient! They cleaned up thoroughly before leaving. Devin and Jacob ensured that all our expectations were achieved! Would definitely hire them again!

The technicians that came over were so knowledgeable I was impressed!!! They also had more suggestions and recommendations for my new place that I had no idea they offered services for duct cleaning as well! Great attention to detail got the filthy carpet that goes up the wall!!! Thank you!!!

Thank you so much Jacob and Devin! I just called Thoro Clean yesterday and they set me up for next day service to professionally clean my tile 🤩 great job and feels great!

Cleaned the recliner, max time was 1.5 hrs, went fairly quick. Did a great job, it looks new. Smells great and no more stains.
Love it, thank you

Devin and Jacob were AWESOME!! They were on time and explained the entire process of what they were going to do and what products they were going to use !!! Did a great job with our carpet here at ABQ BEHAVIORAL SERVICES!! Very friendly and professional !!! We really appreciate you guys !!

I have used Thoroclean for many years including friends and family that had referrals. We recently did remodeling and had stains in our carpets that had been hidden under our media couches for 10 years! Fernando and Jonathan did an amazing job making our carpet look brand new!

I got the New Year's Special yesterday for the carpets of my car and the seats. There was a nasty curry stain in the front and they got it out, and they did such a good job that you can't even tell it was there in the first place! They did a FANTASTIC job in cleaning the carpets and the upholstery of my VW SUV. It looks brand new! Thank you, ThoroClean staff!