HVAC reviews in Albuquerque, New Mexico

Highly recommend! They came all the way to Belen the very next day! My swamp cooler needed a new pump, new water line, and a new water valve that was leaking. David was awesome! He explained everything that needed to be fixed. Very professional. Very affordable! Will be calling again for future services

I am editing my initial 5 star review.

I am not sure what has happened to Bosque but it is not good. When I first used them a few years ago I had just bought my home and purchased an air conditoner from them. I could not say enough good things about the front office staff and the technicians. Come to find out everyone is now gone, all of them.
This year I called for a start up of my air conditioner. What I got was some guy flying higher than a kite on some kind of drugs. He had no idea what he was doing. I had to call them back a few days later. I was told that guy had been fired. In the next coming weeks I had to call them back 3 more times until my air conditioner was up and running correctly.
This past weekend I had an issue with my pilot light on water heater. On Saturday mid morning I called them. I was told they would put a call out and someone would call me back. I never heard anything all weekend. Monday morning I called them again only to be told they do not do call outs on weekends anylonger 🤔🤔.
Now I am feeling uneasy and have lost faith in them. I asked to speak to a manager. I want to ask for a refund on the service plan I purchased since I will not use them for the close down of my air conditioner. The front office girl who is exceptionally nice took my message and said he would call me back. I never heard back. I called again that afternoon, she apologized and said she'd leave him another message and he'd call me back. Here it is Friday afternoon and I am still waiting for a returned call.
I have put alot of money towards this business but not anymore.
I will take my business to business that cares.
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I apologize it took me a while to write this.
From the first couple of times I called Bosque Heating the girls, Bethany and Erin, were nothing but courteous, professional and on top of things! Thank you!
I had an air conditoner installed and work done on my water heater. Working with Miguel and Joe has been nothing but a pleasant experience, all of them for that matter. Both Miguel and Joe are always on time, courteous and very professional. Miguel is the epitome of a hard worker and extremely honest! I will continue to use Bosque for my heating and cooling needs as the seasons change as I know I will get top notch, honest service! Thank you Bosque Heating and Cooling for an amazing staff!!

I was out of town over the weekend and came back to a home cooking inside at a temp of 91 degrees!! I quickly realized the a/c had malfunctioned. I called a lot of companies and everyone game me the same response “we are booked into July and early August”. Bosque did let me know they were also booked, but found a way to work me in ASAP. Adrian and his assistant called me a day early to swing by and make the repairs!! AMAZING. They were extremely professional and went out of there way to teach me about my a/c system. I would recommend Bosque to any of my loved ones.

Bosque offers a calm professional service for a good price and their plumbers will do a great job.

Thank you to Bosque and Rick for the excellent job. Rick installed some new p traps and a filter grill for me and everything looks good and works well.

We had called Bosque to get a qoute for replacing one of our swamp coolers. The technician was over an hour late without communicating to us he was running late. After we had received our qoute we had a couple of questions so we reached out several times to Bosque. Each times were told we would get a call back from the technician. It has been two weeks with no response. They also had someone come out to look at a roofing issue. We never recieved a qoute. When we called to ask about this we were told that technician would call us back, which they never did. There are a lot of great plumbers out there that are way more responsive a helpful. Don't waste your time.

After efficiently installing a new furnace for us, we called Bosque Heating to replace an old toilet. Adrian was prompt and extremely professional. He made the whole process smooth and seamless which we really appreciate. It has been easy to work with this company and the employees who have provided us service were high quality. These factors and how they have been very responsive while providing excellent communication make us returning customers.

The guys came one time, called ahead, and work fast. They informed me every step of the way. They resolve my issue quickly and efficiently . I had air conditioning within an hour!! The cost was affordable as well!

I contracted Bosque Plumbing and Heating for new heating and cooling system.
I was approved for $15,000 with Service Finance.
The actual invoice for the job was $13,000.
Service Finance funded the job at $15,000 and Bosque kept the difference never refunding the difference.
Never provided appliance documentation or rebate information either.
They have unethical business practices.

These guys are the best!

James & Gabe are awesome! Our furnace started making some weird noises so I called today to see when they might be able to check it out. They showed up in less than two hours & took care of everything! We’re very happy with the service we received and with Gabe & James! They were friendly, knowledgeable, thorough, quick & answered all of our questions.

We highly recommend them!

They are incredibly professional. They treat the customers with respect and genuinely seem to care about the outcome of the product and work being done. The technician ( Jeremy ) showed up hours ahead of schedule and was very knowledgeable, he knew exactly what the problem was and was able to get my furnace functioning properly immediately. I would highly recommend Bosque to everyone I know.

I would recommend this company for any heating and cooling repair. Isaac and Charlie did a great job installing a new furnace in my home. They were courteous, professional, explained in detail what they were doing, and worked diligently. They did notice my water heater will need replacement and explained the reason why. I will definitely use this company again in the near future. They honor our veterans as they gave us a military discount. No other company offered this. As a military family, why would I use anyone else?! You will not be disappointed with there service. Thank you Isaac and Charlie, hope to see you again soon! A happy customer.

Had a water leak that took out the flooring in my office and hallway. They were quick to fix the leak and do the remediation. I also had them do the restoration. They worked everything out with the insurance company and Anthony did a fantastic job replacing the flooring in the whole house. It looks like an entirely new home now! I'm so glad I contacted them and will do again for any future needs!

wanted to like these guys. We accepted their bid for installing a new evaporative cooler at our Albuquerque rental. They came when they said and they did a good job. But their follow-up? Total failure.

The water pump failed 4-5 months after the installation. Didn't even get through the first season! A tech came out and replaced it--and I got a bill for more than $250. (Strikes me as crazy-high, but not the point of this review.) This "has" to be covered by the warrantee, I thought. Nope. My complaint about the bill was passed along to the repair guy as well as the manager. Their answer: You're out of luck.

I'm a New Mexico guy. I know about water pumps and evaporative coolers. Never had one fail this fast. From the company's point of view, I suppose, they already had their money from the install; customer care didn't matter any more.

Conclusion: Beware!!

Our system wasn't working and house temperature had fallen below 64. Phoned Bosque. They were completely booked for today but put me on a list if a technician became available. One did and they sent out Morris who arrived on time with a smile. He immediately determined the problem and got the system up and running. Very professional and knew his business. Would recommend and use Bosque again.

We are highly recommending Bosque Plumbing and Heating! The first week in October we tried to light our 38 year old furnace, which by the way has worked flawlessly for the 38 years since installation. The furnace wouldn’t light and we spotted a possible problem with the electrical cord and socket. We called a Plumbing & Heating company that we have dealt with a few times in the past with good service. They set us up with an appointment 3 weeks out. We decided to wait for them rather than call someone else. On the appointment day, the service tech came in and saw the cord and socket, declared he would have to call someone else to fix it to bring it up to city code. He went outside for the call and came back in as the expert, declaring it would be very difficult if not impossible to fix. He found what he said was another problem with a pipe vent, even though he couldn’t/wouldn’t answer our question as to why it couldn’t be fix. He said the furnace needed to be replaced, said an estimator would be calling and left. The estimator never called. We called a couple more companies, left messages, no return calls. A neighbor suggested Bosque P&H. We called and they set an appointment for us within a few days. Morrison came out that day and explained everything to us. That the cord and socket indeed could be changed and the vent pipe could be replaced. He explained that even with these corrections, the furnace might have a carbon monoxide issue and he would then have to condemn it. We agreed to let him try. And try he did. The furnace still wouldn’t light. He gave a quote for a new one. We didn’t have to wait for someone else to come out and check the situation and then give us a quote. We felt the price was reasonable and agreed. Installation would be the next day. Techs Issac and Nick arrived the next day. Removed the old, bulky, heavy furnace and replaced with a new, smaller and more efficient unit. They worked many hours in a tight space and got everything up and running. They answered questions, showed us the operation of the unit. They cleaned up after themselves, hauled away all the trash. We appreciate the time they took explaining things and the efficient way they completed the job. Bosque Plumbing and Heating is now our go to company!
Sal & Suzan B.

Bosque Heating Cooling and Plumbing was highly responsive, professional, and reasonable. I was extremely impressive with the two services I received from this reputable company. A little history about home repairs, I tend to get anxious when needing something done to my home with the fear of being taking advantage of or bringing dirt into my home. The professionals valued and respected what was important to me and while in the home was willing to wear foot coverings to protect the interior of my home. They took extra precaution and explained everything they were doing. They made this process seamless and I will be forever grateful for their professional services. I highly recommend Bosque Heating Cooling and Plumbing for any home needs as you can bank on reasonable pricing and professional services. Thank you!

We have had very positive experiences with Bosque on both our install, and maintenance after originally interviewing two other main competitors, they came in with the highest quality and competitive quote. Larry our repair technician was prompt, professional and efficient fixing the issue with our HVAC unit. Highly recommend!

The service was for a rental, I called mid-day on a Friday and they were able to get someone out the same day. The tenants relayed that the employee who came was courteous and helpful, solved the problem quickly and they were very grateful they didn't have to wait over the weekend. I was emailed the invoice and felt the price charged was appropriate. I would definitely use this company again.

I just want to give a huge shout out to Bosque heating, cooling and plumbing along with Bosque roofing and restoration. My family has known Jorge Rojas for years now. Jorge and his family have always been so friendly and welcoming, it is no shock that they extend this same kindness through their business. Their staff is extremely patient and friendly. They have been punctual with every response and have helped me get through the process of understanding my home inspections, as we are going through the process of selling our home. They have been thorough and have given their honest opinion. You can tell they are not just trying to make a quick buck. I have been working with Donald Sanchez and he has given me great pointers and has explained in detail to me what needs to be done. Everything I ask, he has an answer for. Thanks again Bosque to your whole staff, keep up the great work!!

Bosque did a great job on my roof! James worked with my insurance, submitted the claim and made the whole process painless. They got the work done in one day! It was a GREAT experience working with Bosque and James. I highly recommend using them!

I have used many heating and Ac services and not one can compare to the outstanding service we received from Bosque heating and cooling services. During the high Temps this summer our ac gave out and Bosque was the only provider to squeeze us in. Carlos explained the whole process and completed the job installed a new unit they did outstanding job and cleaned up and the service was above and beyond what we expected. I highly recommend them we will definitely use their services again.
Thanks again.
Dee and Jon.