Plumbing reviews in Astoria, New York

I hired Astoria Plumbing to install a hot water heater and change several heating valves. They made a big hole in wall to change valve, Now they Are NOT RESPONDING TO FIX THE WALL HOLE THEY MADE. I am a disabled and cannot deal with this. I made several requests but NO LUCK

Fast and reliable service , came the same day and got us heat within the hour! Mike and the team are deff my go to guys! Thanks Astoria Plumbing and Heating for the amazing service as always!

DO NOT CALL THESE GUYS!
Called these guys on a Sunday for emergency service of a gas boiler. The boiler was working but the pilot kept going out, so I always needed to manually reignite it. The call felt good at first, because I received a call back and promise to send a repair person. I was impressed and relieved when the person (Alex) arrived. He started by first trying to sell me an internal boiler cleaner - that should have been my first warning sign. He seemed to know what he was doing and proceeded to take apart the boiler gas controller. Then came the punch line "I need to go to Brooklyn to get a part, but I need cash". I forked over $200 and waited. He comes back later informing me that he needed to order a part and that it would arrive the next day - Monday. He showed a receipt for $249 and I paid him the difference. He puts back together the boiler - I needed heat for my tenant - and now it doesn't work at all! I notice a wire literally burning (flames) underneath the unit - Alex says, he's got to go. Alarmed, I tell him "No way.. My boiler needs to work, as it did before and now there is a fire". I almost could believe what was happening. Alex puts out the fire and somehow gets the boiler working (still no pilot) ... He leaves... In total, I paid Alex over $400. When leaving, he tells me "Listen, when the part arrives, I'll put it in myself for $125, don't call the office". To this day he has not returned with the part I purchased. 😡

There is a word for this - probably more than one - but the ones that repeat in my mind is THEFT and ROBBERY. Don't call these guys, they might burn down your house AND STEAL YOUR MONEY.

Pros: Can same day to repair my elderly parent's heating system.

Cons: Literally took 5 minutes and charged us $500. Overcharged us, but my parents did not have heat on a freezing day, so I paid, no choice. Now I can't get an invoice. I keep getting bounced around.

If you want prompt service and pay A LOT of money, call Astoria Plumbing.

Great company! Quick response, friendly and efficient service. We had some problems with our commercial piping and they were able to locate the problem right away, fixing it with attention to detail and also explaining along the way what was wrong and what needed to be done. I highly recommend Astoria Plumbing Heating and Cooling and they will be our first choice for our plumbing needs.

Shame on this company. I normally do not write reviews but this company took advantage of my elderly parents and I need to warn others. My elderly parents suddenly had no heat and contacted this business to fix their heating system. They came and assessed the situation and said that they would need to order a new motor and some other parts to fix the problem temporarily for a few months but they recommended that they eventually change the whole system. My parents chose to fix it temporarily so they have heat for the remainder of the winter and would think about the $9,000 expense to change the entire system for next winter. They company “fixed” it and were paid over $2000 to do so. The pipes were warm when they left but a few hours later, they were cold again. To make a long story short, my parents contacted them numerous times (most of the time they did not answer). To the company’s credit, they did send someone out 2 times to “fix” the problem but they did not fix it. My parents still have no heat and the company will not answer any calls. The last time the person came to air out the pipe, he left the cover off and a mess. I would advise, not to use this company, because there is a chance they will not complete the job properly (or at all) and then will not bother to respond to messages or phone calls about it. Now my parents are out over $2000 and have to spend even more money to get someone competent to fix the problem. I don’t know how they are in business.

This is my first google review, but Rob Smith's work was outstanding and I felt compelled to share my experience. I had a number of small but important repairs based on some amateur plumbing done by the original owner of the home I purchased. He quickly diagnosed the issues that had been identified in the inspection report and provided long-term and cost effective solutions for those issues. Furthermore, I had a temperature issue with the shower, and he was able to fix this unusual issue!

Strongly recommend his work. Honest and fair.

Negative 5 NEVER EVER CALL THIS COMPANY UP FOR OIL BURNER REPAIR. This company are thieves. A Sunday call to respond to an oil leak in the inline filter. Initial diagnosis was pin hole leak on the filter can. He replaced the filter and gasket and left charged $375. One hour later it leaked again not fixed. repair man "mike" stated he would call call back. 4 hours later he calls and says the filter assembly needs replacing. A $40 part. He now wants $1200 then knocked off $300 now $900 to replace the filter. Absolute crooks. The actual job cost I found out is $250. Try calling back you now get no answer. The adress is phony also. What a scam this company is. Please do not use.

My tenants were having issues with the heat in the house. I called these local guys to get it fixed and they did great. Fixed the heat and price was good.

Great technician and very knowledgeable. I had an issue with my water heater and they fixed it with no problems. Working great now. Price was excellent

I had no heat last week after Christmas Day and I called these guys to come out and help fix it. They were so nice and had someone come out quickly to repair the issue and it works great now. I can’t thank you guys enough. The best!!

I had an amazing experience with them. They came same day to do a drain cleaning for my basement and everything worked out great. The work was done well and the price was great.

Astoria Plumbing Heating & Cooling Services provided excellent service from start to finish. Their team was professional, punctual, and very knowledgeable. They quickly diagnosed the issue and explained the solution clearly before getting started.

I had a great experience with Astoria Plumbing Heating & Cooling Services. The team was professional, punctual, and very knowledgeable. They quickly diagnosed the issue and explained everything clearly before starting the work. The service was efficient, reasonably priced, and completed with great attention to detail. They also made sure everything was clean and working perfectly before leaving. If you’re looking for reliable plumbing, heating, or cooling services, I highly recommend Astoria Plumbing Heating & Cooling Services!

Hector was very professional, and very nice. He came Sunday 9 PM and He fixed the problem. Thank you Hector!

Great service. Hector got my problem fixed quickly, plus he was very nice! I would recommend his services to anyone

Fast and very eficiente. I called they show up in 20 minutes and got the Job done next morning. Highly recommended excellent service .

Reliable, fast and affordable plumbing. The gentleman got to my apt fast and did a great job fixing my sink. Highly Recommend!!! Thank you!

Great service, fast and great price. Highly recommended. Called them and showed up within 20 mins to fix my clogged toilet.

Hector helped us resolve issue with Bathroom plumbing. Very professional and knowledgeable. Fixed the problem 1-2-3 at a very reasonable rate.

Clogged the drain of my bathtub and within an hour they came by and unclogged and fixed the problem. Super fast, fair price, nice people!