HVAC reviews in Bronx, New York

I recently hired "You & Us" for a condensing pump installation, and I'm extremely satisfied with the experience. From the moment they arrived, the team presented themselves professionally and warmly. They worked swiftly and effectively, completing the job quickly.
What impressed me most was their attention to detail and commitment to keeping the work area tidy throughout the process. It's clear that "You & Us" prioritizes customer satisfaction and takes pride in their work. I would wholeheartedly recommend them to anyone seeking plumbing services.

We hired You and Us Mechanical to service our AC unit, and the experience was exceptional. The technicians were courteous and took care not to track water into our home by wearing their own shoe covers. They provided a thorough explanation of their work, breaking down each step in detail. What impressed me most was their integrity - they didn't try to sell us on unnecessary repairs; instead, they clearly outlined what needed attention and what could be left alone. Their professionalism and transparency made them stand out from other service providers, earning my recommendation.

Julian delivers high-quality service in a timely manner. His professionalism is impeccable, ensuring that work gets done efficiently. We appreciate his reliable support, particularly when it comes to maintaining our church's commercial space.

I ended up calling a service company at the last minute after struggling with no heat for hours with another provider who failed to respond. The new technician arrived promptly and quickly diagnosed the issue, restoring warmth to my home. He was courteous, knowledgeable, and took the time to explain his work, making me feel at ease. A truly exceptional individual - a credit to his company's reputation.

Julian and Bruce did a great job replacing it with professionalism and attention to detail. We'll definitely hire them again and recommend you to others, including our neighbors and friends. Thanks for the excellent service!

The customer's old heating system was on its last legs after 25 years, prompting a search for a replacement. After meeting with various companies, they chose the right fit - You and Us. The team made a lasting impression with their professionalism and efficiency. They arrived on time as promised, working non-stop from 8am to 3am over two days without disrupting their daily routine.

The next morning, the customer was pleasantly surprised to find that the work was already completed, with no mess or disarray in sight. The old equipment had been swiftly removed before they could even see it. This level of dedication and attention to detail is impressive.

Throughout the experience, the technicians demonstrated exceptional skills and a high level of professionalism. Their commitment to excellence went above what was expected, making them stand out from other companies. The customer has no hesitation in recommending You and Us for future heating system replacements.

We've never used this company before, but Julian was great from the start. Since we're out of state, he took the time to call and video chat with us to explain the problems, which really helped put our minds at ease - despite being physically far away.

We live in a three-family house in the Bronx where our boiler has been shutting off at night repeatedly. We reached out to "You and Us Mechanical Services" and got a response within 10 minutes - a text acknowledging our message and promising they'd call back soon. When we called, they asked for details about the issue and assured us a technician would show up right away.

The technician who came was Julien and he didn't hesitate in assessing the problem. He gave us some options and his team quickly took out the old boiler and put in a new one while keeping the workspace tidy. Thanks to their professionalism, expertise, and good manners, we now have a reliable heating system. I highly recommend "You and Us Mechanical Services" for any HVAC issues. Julien and his team did an excellent job providing top-notch service.

Julian fixed our heating issue efficiently. He cleared the blocked lines and restored heat to our home, making it comfortably warm again. Julian's expertise and calm demeanor made the process smooth. His professionalism and patience were evident throughout. Working with him was a pleasure - he truly delivered a top-notch service.

I had an exceptional experience with this company. They responded promptly to my issue with our heating system, sending someone over the same day I called - I was thoroughly impressed by their speed of response.

From the moment Julian arrived, it was clear they genuinely cared about their customers. He took a thoughtful approach, putting on shoe covers before entering my home, which is often an overlooked detail but made a significant difference to me.

Julian's professionalism and kindness were evident throughout his visit. He explained everything in a clear and concise manner, taking the time to walk me through what he was checking and breaking down complex concepts into easy-to-understand terms. His patience and transparency put me at ease, especially since I wasn't familiar with heating systems.

He provided me with multiple quote options, explaining the pros and cons of each, as well as financing choices available. What impressed me most was that Julian didn't push me to make a decision; he seemed genuinely focused on finding the best solution for my situation.

I also appreciated the company's transparency - Julian showed me a printed booklet outlining their standard pricing, which gave me confidence in their fairness and consistency.

Overall, this experience far exceeded my expectations. The team was responsive, professional, and respectful throughout. I'm committed to using them for repairs and would highly recommend them to others without hesitation.

This company and its team have left a lasting impression on me, particularly with their response to our unexpected heating crisis. When we found ourselves shivering in freezing temperatures for days, we were told by another technician that our entire system was on its way out, costing thousands of dollars. Julian's visit changed everything. He arrived promptly, assessed the issue, and quickly resolved it, restoring heat to our home. His professionalism, expertise, and transparent approach put us at ease, saving us a significant amount of money and stress in the process. What sets this company apart is its commitment to fixing problems rather than pushing for more expensive solutions. I'm deeply appreciative of Julian's exceptional service and would wholeheartedly recommend this company – as well as Julian himself – to anyone in need of reliable, hassle-free assistance.

I recently had the pleasure of working with You And Us Mechanical Services to replace my old furnace and upgrade to a new Wi-Fi thermostat. The experience was nothing short of fantastic.

The technician who handled the job, Julian, was outstanding - knowledgeable, courteous, and efficient throughout. He arrived on schedule, clearly explained what he was doing, and got the work done quickly. The new furnace is working flawlessly, and the Wi-Fi thermostat has made managing my home's temperature a breeze.

What really impressed me was Julian's attention to detail and commitment to ensuring I felt comfortable using the new thermostat. That level of care stands out in a big way.

I wholeheartedly endorse You And Us Mechanical Services for anyone seeking reliable HVAC service. Great work, fair prices, and top-notch customer service - especially from Julian!

Julian and Kenrick were outstanding professionals, providing top-notch service from start to finish. They took the time to thoroughly explain every step of the process, ensuring my boiler was properly sealed and functioning correctly. The entire experience was exceptional, and I'm confident they'll provide reliable maintenance for as long as I live in this home.

We recently had our heating and cooling system replaced by [Company Name], and we're extremely satisfied with the outcome. Julian and his crew were top-notch - professional, courteous, and tidy. They arrived on schedule and got to work promptly, leaving no mess behind. The entire process took a couple of days, but we were impressed with their thoroughness and patience in explaining everything to us. We appreciate how they made sure we understood the new system before they left. I highly recommend [Company Name] for heating and cooling services in the Bronx or Westchester area - you won't be disappointed.

I had a great experience with Julian, who was extremely knowledgeable about my boiler problems. He kept me informed of his arrival time, was patient and understanding, which made the whole process much smoother. I'm very confident in his expertise and impressed by the high-quality service provided. That's why I've signed up to be a member of this company - I trust their service will meet our needs. My family and I are grateful for Julian's professionalism and look forward to having them work on our new central air system when it arrives, along with other services from the same company and its affiliates.

After a snowstorm, our heating system gave out. Searching online led me to You and Us; their rep showed up promptly. Julian assessed our outdated system and recommended an upgrade. With his help, we bought a new one. The old system was swiftly removed and the new one installed efficiently. I'm grateful for the convenience and reassurance that You and Us brought to my home's heating needs.

Exceptional service from start to finish. If I could give them a higher rating, I would.

Out of the companies I contacted, You and Us Mechanical stood out as the only one that picked up on the first ring with a real person, not an automated system. They sent someone over within just a few hours, which was impressive.

The issue was clearly explained and resolved in under two days. The technicians were professional, friendly, and knowledgeable about their work. Their pricing was also very reasonable.

I wouldn't hesitate to recommend You and Us Mechanical to anyone who needs fast, reliable, and honest boiler service - they delivered an outstanding experience overall.

We were left without heat during a snowstorm, but our experience with [Heating Company] was top-notch. The technician who arrived on time, introduced himself as Julian, demonstrated exceptional professionalism and courtesy. He took the time to thoroughly assess the issue and explained it clearly to me. His prompt resolution restored our heat. We're glad we chose this company for our heating needs and look forward to future maintenance services. Julian's expertise and customer service left a lasting impression; we highly recommend his team from [Heating Company].

I had a major pipe issue at my house that left me with a flooded mess - all over the place! The team from You&Us was super responsive, even when it was early morning. Julian answered my call right away and came to fix the problem ASAP. He explained what needed to be done and worked with me to get our tank replaced under warranty. The whole crew went above and beyond to get hot water back up and running - I really appreciate that kindness. Julian and his team were great not just at fixing the issue, but also making us feel at ease - friendly and checking in on us.

Working with You & US was a breeze from start to finish. I recently bought my first home and needed some work done, but wasn't sure where to begin. After getting quotes from a few companies, I'm glad I chose them.

Julian and his crew did an outstanding job on my three-family property. They took the time to thoroughly inspect it and provide me with a detailed, honest assessment of what was needed to keep my tenants and me warm for years to come. Their quote was clear, upfront, and fair.

I had new valves installed on 15 cast iron radiators, set up a smart thermostat, and had a high-capacity hot water heater installed. The work was top-notch, efficient, and executed with care. What impressed me most was Julian's follow-up - he checked in multiple times after completion to ensure everything was running smoothly.

I wholeheartedly endorse You & US and wouldn't hesitate to use their services again.

We were blown away by the technician who installed our new boiler - Mr. Julian was top-notch. He showed up on schedule, was courteous and had a good grasp of what he was doing.

The job got done without a hitch, and he took the time to break it down for us so we could understand what was going on. We also appreciated the helpful advice on keeping our new boiler in working order.

We'd been stressing about this for months, but Mr. Julian put everything back on track. He did a great job, and his price was fair.