Appliance Repair reviews in Brooklyn, New York
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Outstanding service from J. German Appliance Repair! The owner, Jonathan, was incredibly personable and attentive throughout the entire process. Their customer service was top-notch, and their expertise with AC units is unmatched. Highly recommend. Thanks for a great job!
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I recently had the pleasure of using J. German Appliance Repair, and I can't recommend them highly enough! From the moment I called, their customer service was exceptional. The technician arrived promptly and was incredibly knowledgeable about my appliance issue.
Not only did he diagnose the problem quickly, but he also explained the repair process in a way that was easy to understand. I appreciated his transparency regarding costs and timelines, which made me feel at ease throughout the process.
The repair was completed efficiently, and my appliance is now working like new! What impressed me the most was their commitment to customer satisfaction. They followed up after the service to ensure everything was functioning properly.
If you're looking for reliable and professional appliance repair, look no further than J. German Appliance Repair! They truly go above and beyond to provide top-notch service. -
Had an excellent experience today with Johnathan. My fridge broke down unexpectedly, and he came out quickly to diagnose and fix the issue. He was very skilled, efficient, and had everything working again in no time. Really appreciated how professional and straightforward the whole process was. I’ll definitely be calling him again if I ever need appliance repairs in the future. Highly recommend
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Oh yes indeedy sweetie I was very happy. Repair guy came next day after call. Thought might be a big bill, turned out not to be. Only charged for diagnostic of my washing machine. Had it for 7yrs & thought it was a gonna, but nope Appliance Repair brought it back to life in a quick 10 minutes. He laughed when I said their # is now on my speed dial. Recommended with an A + and a smile.
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Ben provided great service and got our LG washing machine working within the hour. He was challenged to work in a small space since the washer and dryer are stacked within a narrow closet. He provided professional tips on how to keep the machine working and how to have it self-clean to remove built up smell and mold on the gasket. I highly recommend his company.
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Great work! Customer service was on point! I definitely recommend!
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Washer stopped draining late Saturday night. Called these folks at 9 am Sunday. Was given a time frame from 11 am to 2 pm. Mr. Elijah came at 12 pm. Did all he could and solved the problem. The price was so much lower than I was worried about. Fair and just pricing! Thank you!!
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Fantastic service! We have a complicated Bertazzoni oven that continuously clicked without igniting. Scheduling was a piece of a cake and a tech was available within 2 days. He was timely and professional. While we didn't need any major repairs, only a small tweak, he clearly and patiently explained how our finicky oven works and what we should expect from this 'unique' brand of gas ovens. I appreciated him taking the time to educate us! Highly recommend!
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Ben from Global Solutions repaired my leaking fridge in a same day appointment. He was courteous, insightful and professional in the quick repair. The repair guarantee is also a plus.
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Had a problem with my oven for two months now. I called my landlord and he sent this company. I was very pleased with the service. They fixed it on the first visit and also called ahead to let me know they are on the way. I will definitely use them again.
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I don’t really give a lot of reviews but they were really great. I usually just read the reviews instead of writing them. Our Viking oven broke right after thanksgiving, luckily we made it through the holiday and our whole family were full of my delicious turkey. And back to our review. So our oven broke in a really bad way. I’m not really satisfied with this oven but what you gonna do with all these fancy highlights end machines. On top of the oven being broken the two burners for the stove didn’t light, only with match. We tried everything, eventually we called Appliance Repair Brooklyn. The woman who answered the phone was nice and welcoming and we scheduled a repair for the following week, I was super busy. The lovely repair person came by and diagnosed the problem in under 10 minutes. We have been complaining about this oven for 2 years and he made a complete assessment in 10 minutes. He gave us a quote for the repair and said he needed to order the parts. The following week I get a call from the nice lady from the company saying the parts have arrived and we can set up a time frame to install the parts. Wo Hoo:). We scheduled the three hour window and the repair person arrived exactly in the time frame they promised and of course he called ahead to let us know he was coming. He did the repair and it worked like a charm. The whole oven was back to life. Great service.
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Had a dishwasher that wasn't draining properly and tried fixing it myself to no avail. Jonathan responded to my inquiry within the hour, came promptly the following day, assessed the issue and gave me a quote and a thorough explanation. After the parts came in, he was able to repair it (despite a previously poor installation making his job very difficult) and everything works great now! Thanks!
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Daniel did a great job. Very positive, knowledgeable and efficient. Diagnosed issues effectively and fixed immediately. Fixed stove burners and freezer leak. Single-handedly moved a large refrigerator while being very mindful to not scratch floors.
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Over the past few months, Ben has serviced my stove (broken control panel) and my refrigerator (broken ice tray). He is responsive, reliable, frank, efficient, and goes out of his way to minimize costs for repairs. Plus he's willing to come to Rockaway without complaint or additional surcharges. Very glad to have called him and will continue to rely on his good work for any future appliance issues!
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Daniel was very polite, helpful and efficient. He was able to replace the water pump in my washer/drier combo in no time. Very satisfied with the service and would recommend him to everyone!
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Fast, friendly and efficient! I was convinced that we were going to need a new dryer part, but he was able to troubleshoot and fix the problem on the spot. Can’t recommend enough!
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These guys work great! We called about a problem with our fridge and they came within the day, diagnosed the problem and voila! Shout out to Daniel for keeping us up to date on the whole process! Definitely going to keep their number if anything else goes wrong. -Cheers!
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Eli was very professional, friendly and efficient! Fixed our washer machine pretty quickly. I recommend!
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Eli promptly diagnosed the issues with my Subzero and just a couple days later replaced the broken part that had caused the temp to reach 70°+ in my freezer. It's rare to have service techs show up on time these days, but both appointments he arrived well within the provided window, and called 10 minutes before he arrived. He was extremely helpful and courteous throughout both visits.
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Amazing service from Itai on our dishwasher. Very smooth and resolved the problem straight away. Thank you so much!
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Daniel was the tech and he did a great job. Needed 5 appliances repaired and he had the parts to do 3 right away and came back to finish the other 2. Our dryer is in a very tight space and complicated the repair but he didn't raise the price above the original quote. Very happy with the service.