Home Services reviews in Brooklyn, New York

4.8 based on 6959 reviews Back to the listing
    5

    Excellent job. Had my couch steam cleaned for allergy reasons and a day later there is drastic improvement in the air quality of the room!

    Walter and his partner were incredibly professional and kind, and they explained to me their services and prices (which were great). They thoroughly high power vacuumed and then steamed the couch with great detail.

    Will be calling back soon for my mattress. Thank you!

    5

    Giovanni did great work. He came in on time and was very friendly. He was able to get all of the stain out from my white area rug in very little time. The entire process of the estimate to deep shampooing and deodorizing my area rug took less than an hour. I’m very happy with the service.

    5

    100% recommend. Organizing the appointment was easy, Walter was on time and provided amazing service - gave me a clear understanding of what services were available with my couch cleaning and what would be involved, and a final cost. He completed the job quickly and effectively.

    I had previously tried to go with one of this company's competitors - they were rude, inefficient, late (or just didn't show up the first time I tried to book), tried to add on $20 per floor to lift the gear upstairs, and then left without doing the job because it "wasn't worth the effort". I cannot believe how different two experiences with companies that offer the same service could be, but there you go.

    I absolutely recommend Always Green - their prices are on par with all other competitors, and their service is worlds above.

    5

    We called them and same day they were able to come and give a free consult followed by the cleaning itself once we agreed on the price! Giovanni and Joel did an amazing job and our white carpet looks brand new after years of use! Would definitely recommend!

    5

    From start to finish this was probably the best customer service I’ve received during the pandemic. I used the chat function in the evening and the manager (sorry forgot the name, but it started with an M) replied within a few minutes. It was very easy to book the appointment. There was a text confirmation and a call 15 mins prior to the cleaners arrival. Walter and Joel were very friendly and personable. They explained our options very clearly. We opted for the deep clean and wow were happy with our choice. Our white carpet looks brand new. Thank you so much!!

    5

    Very happy w the service
    Thorough, good communication
    Rug looks great! Smells and looks very clean! Highly recommend

    5

    Giovanni came in to do our stairs because we work at a animal hospital he was so nice and professional the aftermath of the stairs look amazing will use them again

    5

    It was my first time using a carpet and upholstery cleaning service and I am so pleased! The prices were fair and Carlos and his cleaning team did a superb job cleaning and getting my cats’ smell out of my couches. Giovanni was delivered my rug after it was shampooed during the promised time frame and he was professional, responsive and pleasant to interact with. Will definitely be using their service again.

    5

    Getting my couch professionally cleaned was something that I had thought about doing for a long time but never got a round to doing. Now, I'm so glad I did! Always Green is reasonably priced, with great service and my couch looks fab! Before and After Below... and only in 45 minutes!

    5

    Carlos did a thorough, excellent cleaning job for a couch I bought second hand. Looks great!

    5

    I am very pleased with both the gentleman that did the cleaning and the final result! It was obvious that they cared about the outcome of their work. Thank you!

    1

    I booked an appointment, the day of the appointment they called and said they are fully booked and can’t come and tried to offer me a day more the triple the time I was waiting to get the appointment in the first place. These are not serious people.

    5

    Initially we contacted them for business purposes to clean the carpets in one of our buildings and we were very satisfied with their service. They responded to our request quick and they we very efficient at what they do. The carpets looked great and smelled amazing ( attached a picture comparing the carpet before and after cleaning) . I liked their services so much and now i use them both personal and business. Highly recommend them

    5

    Giovanni and Carlos came to my home to give an estimate for a sofa cleaning. The price was right and they were able to do ithe job right away. When they first walked in they took their shoes off! I loved that. When they started cleaning they put shoes covers on and protected my carpet. They were efficient and friendly. I would definitely use them again and recommend their services.

    5

    Best service ever! I got my area rugs and upholstery cleaning.The use 100% green products. I have 2 pets and babies. Great customer service.Giovanni and Carlos were very helpful Highly recommended!

    5

    Best carpet cleaning service. Giovanni and Carlos did an amazing job with my upholstery and carpet cleaning. Looks new again. Also the product that they use are green safe for babies and pets.
    I will use them again.
    Thanks

    2

    While the stains did come out of our beautiful Italian sofa and rug, they over stretched our rug and made ripples in it. They wanted to charge us to take it to their factory to fix their mistake. They insisted to reclean the rug in home knowing it wouldn’t help and we had to push for a better fix. They ended up taking the rug to their factory and skipped the reclean in home. The rug is 97% fixed, still some small ripples from them over stretching it when pulling it when initially cleaned. The problem was the owner, and the customer service. Giovanni is aggressive and rude. He accused us of having the ripples in the rig prior which was flat out false. How demeanor and actions via this entire process would lend me to never use their service again. Think twice before booking. Also, the rate they talk to over the phone is NOT the rate they charge when they get into your home. Buyer beware.

    5

    Absolutely amazing service! The team was professional, on time, and did an incredible job cleaning my couch and carpet. Everything looks and smells brand new again. They removed stains I thought would never come out. Very respectful, detail-oriented, and clearly experienced. I highly recommend them to anyone looking for high-quality cleaning services. Will definitely use them again!

    5

    Great service! They did an excellent job cleaning my carpet and furniture. Everything looks fresh, clean, and well taken care of. Professional, efficient, and worth it. Highly recommend!

    5

    Definitely gonna hire them again. They did nice job

    5

    They did nice job. Didn’t expect my couch will be clean like new . Thanks