Home Services reviews in Brooklyn, New York

I have been a New Eco client for 8 years. Originally I enlisted their help in redesigning all my outdoor space. The project required design, demolition, construction, landscaping, and planting. The results were fabulous and the envy of all my neighbors.Since then I have used New Eco's services for updated landscaping, as well as fall and spring cleanups. New Eco's crews are great, and easy to work with , always on time, polite, helpful, and willing to go the extra mile. Just overall a fabulous service provider.

Our ‘new’ backyard landscaping and deck looks amazing and we will be looking forward to spring and planting season! Your team was awesome, timely and we appreciate all the hard work, especially on some of those cold days. We would definitely recommend without hesitation!

Muy buen servicio recomendado 👍

Excelente servicio, calidad.. Me encanto

Chris at Brooklyn Landscape Design just finished adding Bluestone Pavers to my backyard and really did a phenomenal job. He was so great to work with, we spoke about what I wanted and he executed it to perfection and in mere days. He transformed our wasteland of a backyard into new living space for our home. We love our backyard patio! One of the best experiences I have ever had with a contractor.

Wonderful to work with! Sera and her team are all very knowledgeable and always do a fantastic job. Highly recommend Red Fern.

A mixed experience. Sera herself was respectful and friendly. Emailed when she was late. She seemed knowledgeable and passionate. However, working with the business itself was a nightmare.

TLDR: The communication was mixed to poor. I felt led on after over a month of exchanges in which I had detailed the work early on with photos, and even received starting quotes, and then was told at the very end that they it was not a good fit. Exchanges with the assistant felt shady. In the end I am where I started, but almost two months into growing season. This business is probably not a good fit for anyone looking for something other than a cookie cutter package (aka pruning and mulching), or a $$$ total design/redo.

The long version: I emailed an inquiry April 24th for maintenance. Sera replied promptly with pricing packages and availability in the 2nd week of May. I agreed to the timing and asked about drip irrigation, and her assistant sent me a starting quote. They also requested detailed photos and description of the work, which I emailed to them May 1st. May 7th I still had not heard from them about a time to come by, so I circled back. May 15th, I circled back again. I asked for recommendations if they were swamped or not interested in the work anymore. No hard feelings. Later that day I got a response from Sera and her assistant set up a time with me for Thursday the 25th at 5pm. I agreed to the date. It's a week after the agreed upon time frame, but progress?

May 23rd rolls around and the assistant "circles back" to me about the same day an hour later. I ask if they received my email confirming the original date, not wanting to assume the scheduling was poor. The assistant doubles down saying 6pm is the only possible time and there have been schedule shifts. It's starting to feel shady now. Why are you circling back on a confirmed appointment with a change in timing? If you didn't see my email, why not just tell the truth? But fine. We all have our moments.

Sera comes on the appointed day. We chat about all the work that needs to be done. It is now the end of May, so I have done the spring pruning and mulching. My focus is on big picture maintenance. Controlling bamboo, pruning vines, weeding beds, replacing dead bushes, redoing the drip irrigation. Sera tells me she will be in touch with an estimate after the weekend. All seems fine.

Except I never heard from her or the assistant. By thursday of the next week I emailed to see if she had had a chance to make the estimate. I received this response June 2nd, " Thank you for following up. We have a fine gardening maintenance program that focuses on the health of the total garden. We offer package services. Unfortunately, we don’t do piecemeal projects, especially those unrelated to plants. A good place to seek help for the work you need help with is TaskRabbit or another freelance manual labor service. Best of luck with your garden this season!"

Piecemeal projects unrelated to plants? Is this in regards to the drip irrigation they clearly do, seeing as they sent a quote to me in April? Is it piecemeal because I did the spring pruning and mulching myself (Fellow gardeners, remember it's June 2nd at this point). Am I being gaslit?

I gave them the benefit of the doubt again. I emailed saying perhaps there was a mistake, Sera and I had come up with a plan, and perhaps they were thinking of someone else. At this point Sera intervened and explained that Red Fern looks for jobs with ongoing maintenance. Her email was cordial and she was generous to send me a link for material I would need to handle the bamboo.

My question is this - if I sent photos and detailed descriptions of everything that was left after the initial spring clean up May 1st, and received a quote for the drip irrigation April 27th, why was it June 2nd that my garden is not a match for the business and I must start over again? I'm still not even sure how the work is outside the scope of their package. Also if it was a good working relationship, I would have come back for Fall/Spring cleanup.

Red Fern Brooklyn owner wields her vast knowledge of plants and innate design talent to shape spaces that tell a story. She is a great person and delivers on bringing enjoyable gardens for living and work spaces to life.

This is the actual rating of the quality of Red Fern’s work. It is artistic, thoughtful and serene. The, now blank review from the spite-filled, unhinged one star reviewer did not even have work done by this company. This is how quality businesses are impacted by false reviewers.

Sera and her company Red Fern Brooklyn are the definition of excellence on every level. Sera is a true artist with a passion for every aspect of her work and her creations are masterpieces. She's also a pleasure to work and it's abundantly clear from the very first interaction that she cares deeply about her clients and projects and she goes above and beyond to exceed expectations. I cannot recommend Sera and Red Fern more highly!

Kat and her team helped me with a beautiful landscape design for a large patio. They were very knowledgeable and understood the intricacies of the task and quickly delivered a great solution. Their installation team was prompt and efficient, and I will gladly work with them again on future projects!

We had a phenomenal experience working with Staghorn | Cedar & Stone for our garden in Brooklyn, NY. Kat, Ethan, Derrike, and the whole team are all very hard-working, friendly, fun, and professional. From initial concept and design to construction, we very much enjoyed the entire process. The team is very client-focused and really wants to deliver top results. We could not be more thrilled with the outcome of our garden. We highly recommend Staghorn | Cedar & Stone!

Kat and Ethan are truly the best of the best. They completely transformed our Greenpoint backyard into an oasis that we use daily! Their knowledge, attention to detail, and ability to execute on a vision turned a daunting project into a dream.

Staghorn & team were fantastic; we couldn't be happier with our choice to use them. Kat was extremely responsive, walked us through step by step, and executed our design perfectly. Our backyard was a construction site for two years, and Kat & team came onsite, measuring around scaffolding, and construction materials, and had the vision and the ability to execute that vision to make our backyard a beautiful space that our entire family loves. It wasn't just the design and execution - it was all the details (many of which we brought up while their work was in progress) that were quickly and expertly addressed. They even saved some planters for my 4-year old son to plant, which he loved!

Working with Kat and her team was an absolute dream - I'm so glad I discovered Staghorn and their partners Cedar & Stone. Our outdoor space was a drab rock-filled pit and Kat completely transformed it into a wildflower-filled spring/summer oasis ripe for entertaining (Just look at the before + after pics!)

Every project is not without its hiccups, and Kat from Staghorn along with Ethan from Cedar & Stone navigated unexpected twists and turns creatively and professionally. For example, when the porcelain tile we wanted was not available, Kat worked tirelessly to find us alternate solutions and never pressured us to settle or limit ourselves to something with which we weren't completely happy. When we found a tile we loved but learned it was only available in a very large size, we were ready to make the tradeoff. But Ethan worked to track down a local partner who was able to cut the tiles to a smaller and more aesthetically pleasing size, even after the manufacturer claimed it couldn't be done.

Overall, Kat and Ethan's team are everything you want when you're making an investment in your outdoor space: Creative, extremely detail oriented, cost-conscious, dependable, and an absolute joy to work with. They even got our 3 year old daughter a sweet gift at the end of the project! We genuinely enjoyed having their teams work at our home and by the time our space was done, we felt like we had made some friends.

You can't go wrong working with this team!

Great service. Did the job in a timely manner. They arrived on time and we're really happy with our service.
Thank you again :) Highly recommend!!

Very professional. Gave an detailed consultation of their work. Came on time as agreed. Did everything plus more of what was asked and added in some extra flowers. Thank you for the service.

100% the best florist I have ever been to! The staff is always available and very knowledgeable! The flowers I ordered came out beautiful!!!

Reliable work on tree trimming project. Efficient workers-polite, knowledgeable, and careful. Did a great clean-up when finished. No fuss, no muss!

Excellent. Showed up on time, worked in a very difficult space, did more work than was expected and were fast, friendly, and efficient. Will absolutely do business with again.

Love the flowers and arrangements. Called on Palm Sunday for palms, and they were sold out by 2pm. Otherwise, they do well.