HVAC reviews in Brooklyn, New York

Juan performed a thorough service and cleaning on our Mitsubishi system. He showed great professionalism and took care not to leave any mess, keeping our home tidy until it's ready for spring cooling again.

I went through multiple companies before choosing Ice Age. Their customer service far surpasses the rest - I got a personalized email with a photo of the representative, including their bio, right after my appointment. The quote arrived in my inbox just minutes later, which was an improvement over other companies I'd contacted. Having a dedicated point person who answers calls and provides assistance is a huge plus. Plus, as an Elite dealer for Mitsubishi split units, they offer a longer warranty - making them a standout choice.

The installation was a significant undertaking with multiple components - five indoor air conditioning units and two large compressors outside. The two lead technicians, Angel and Andy, were top-notch professionals who balanced expertise with approachability. Throughout the project, they kept me informed, pointing out their work and any relevant details as they progressed. Their attention to detail was particularly noteworthy, given the extensive cutting and drilling involved. I'd wholeheartedly recommend this company for anyone seeking a reliable split A/C unit installation.

I've used Ice Age twice for Mitsubishi mini split installations in my Brooklyn brownstone, and both experiences were spot on. They got it right the first time, and on the second try too. The pros - Nicolas and his team are top-notch, responsive, and reasonably priced. That's why I stick with them.

Ice Age delivered on every level. The job required creative problem-solving, and Victor accurately outlined all options and installation procedures. His presentation was thorough and clear, making it easy to understand the scope of work.

The installation team arrived promptly each day, and the work progressed smoothly. Initially, running an electric line set the stage for the rest of the installation. As the job neared completion, the crew expertly patched all holes. On the final day, a minor snag with the fit arose, but the workers tackled it efficiently.

I'm extremely pleased with the result, both in terms of functionality and appearance. I made the right choice by hiring Ice Age, and I'll definitely be using them for future services.

Ice Age delivered exceptional work for our large brownstone installation, combining wall, ceiling, and ducted Mitsubishi units. A very professional outfit with top-notch results - the finished product looks great, especially given most of it's concealed. We researched several companies before choosing them and are glad we picked wisely - highly recommended.

Victor and his team delivered exceptional service, demonstrating professionalism, cleanliness, and expertise. They tackled a massive installation project in our brownstone, impressing us with their organization and daily clean-up routine. Victor also secured an attractive price and negotiated valuable extras, such as WiFi capability. This impressive performance warrants high praise.

I had a complex AC installation done by Ice Age, which required adherence to stringent condominium board regulations and extensive wall renovations due to old plumbing. It was a substantial project, but they handled it efficiently. The team arrived every day for two weeks, leaving my place spotless at the end of each visit. Victor, the manager, went above and beyond to meet my needs, while Pochi and Rafael were skilled workers who made the experience pleasant. Their professionalism and attention to detail are impressive. Overall, I'm extremely satisfied with the service and would wholeheartedly recommend Ice Age for similar projects.

The team from Ice Age was thoroughly professional and courteous throughout their installation process, particularly Victor, Jovani, Angelic, and their colleagues. The entire crew showed a high level of expertise and dedication to the job, ensuring everything ran smoothly and respectfully in my home. Their attention to detail and organization were impressive. I'm pleased with the mini-split unit and the subsequent repair work on my outdoor electrical system. Looking forward to utilizing more of their services in the future.

I came across Ice Age Mechanical through stellar reviews and made the perfect choice. The team, led by exceptional Victor, delivered top-notch service from start to finish. It was a smooth, professional process with no hiccups. I had them install Mitsubishi units on my apartment building's exterior and inside three separate units on the third floor. They completed the job in just over two days, even with new lines being run and some wall cuts to accommodate a new location. Each night, they left the work areas spotless and organized as if nothing had been done. I've had numerous renovation projects, but none have matched Victor's expertise and team's skills. They're honest, easy-going, and ridiculously skilled – no surprises or upcharges in sight. If 10-star reviews existed, that's what I'd give them. Thanks again to Victor!

We're part of a small co-op building with three units, so we had to research contractors for mini split installations. Many people know how hard it is to find reliable workers in your own home. We met with three contractors and chose Ice Age because they stood out. The person who worked with us was straightforward, gave clear info, and provided realistic timelines. What impressed us was the team's professionalism - every single one of them treated our space like their own home. They all did top-notch work, from the electrician to the installers and painters. Their follow-up has been great too, keeping in touch after everything was done. Ice Age truly cares about quality and delivers excellence from start to finish.

Juan arrived promptly, demonstrated expertise, and provided a thorough service. He answered all my queries efficiently, completed the job quickly, and ensured everything was in order. He effectively represented Ice Age Mechanical.

I stumbled upon this company through Mitsubishi and couldn't be happier with my decision. After dealing with numerous subpar contractors and companies in the past, they exceeded my expectations hands down. The new indoor AC units are a game-changer, having replaced three old ones. Not only does it save space outside, but also lowers my monthly bills.

The rebates on new installations were a bonus, so I took a chance. So far, everything is working smoothly - about a month in and I've tested both heat and AC without any issues. The installation team was top-notch, and Carlos, the sales representative, was exceptional. He's knowledgeable, punctual, and professional. I have no doubt that this company maintains high standards, so if you're considering them, don't hesitate - they deliver quality workmanship.

I recently had Ice Age Mechanical install four HVAC units in my home and was thoroughly impressed. The crew arrived on time, showed respect, and were pleasant to deal with. Nicholas, the sales representative, went above and beyond, providing top-notch service. He's extremely professional, thorough, and responsive - qualities that are rare. Notably, they took care to accommodate my two cats. As a real estate agent, I'll be directing many clients to this company, given their excellent service.

Excellent service from Victor - punctual and professional throughout. His expertise shines through in his work, reflecting a genuine enthusiasm for heat pumps and urban electrification. Highly recommended to anyone seeking reliable quality.

Victor and his team installed six Mitsubishi ductless mini-split units in our Brooklyn brownstone last summer. From the initial meeting to the final cleanup, they were consistently punctual and responsive. The installation was complex due to our house's unique layout, but Victor and his team handled it with professionalism, efficiency, and expertise.

They worked closely with me to develop a customized solution that addressed our specific challenges. Their work was seamless and unobtrusive, with no signs of disruption to our daily routine. The clean-up after the job was impeccable, leaving our house looking neat and tidy.

Victor's pricing was competitive, especially considering the complexity of the project. His team is exceptional - the installers possess a high level of knowledge and skill, and they clearly take pride in their work. Carlos, one of the electricians, is particularly noteworthy for his expertise. Rafael handled the finishing touches with great care and attention to detail.

Jonathan, the project manager, was outstanding - responsive, friendly, knowledgeable, and helpful. He exemplifies the company's commitment to quality and customer satisfaction. Overall, this experience exceeded my expectations as a contractor. Victor's team is composed of true professionals who prioritize their work and deliver exceptional results. I highly recommend them without reservation.

Juan showed up promptly and got straight to work. He presented a clean, respectful demeanor in our home. Noting his attention to detail, he took care to protect surfaces with footwear and tidy up afterwards, leaving the area spotless when finished.

We've only good things to say about Carlos and his team at Ice Age - their work speaks for itself, earning a top-notch reputation for both quality and service.

When choosing Ice Age, several other Mitsubishi Diamond Elite companies came in for walk-throughs, but we were won over by Carlos's initial visit. He showed expertise, a great attitude, and professionalism that put us at ease. His patience and responsiveness to our many questions were impressive.

The Ice Age team did an exceptional job physically removing our old PTAC units, splitting ductless systems, and installing new AC units and condensers. They consistently arrived on time, delivering top-notch work every day.

One standout feature of Ice Age is their comprehensive approach. They not only install new units but also have electricians, plumbers, and other specialists on hand to ensure the job is done right and leave no further work needed. Unlike some other AC companies, they insulated our walls, patched holes, painted, and even replaced moldings - leaving everything in perfect condition.

Their estimate was also competitive, coming in lower than the others we considered for the job.

We were blown away by Ice Age's attention to detail and commitment to quality. They cleaned up after every day's work, leaving our apartment just as they found it (a notable touch given their installation took place during a pandemic). The team always wore masks and shoe coverings when inside our home, taking extra precautions against germs.

For all these reasons, we highly recommend Ice Age Mechanical without hesitation.

Alexis performed maintenance on our ten Mitsubishi units today. He was meticulous and cautious, ensuring a thorough job throughout the house. Highly recommended.

I'd give six stars if possible. The team installed a Mitsubishi split unit and extensive ductwork, doing an outstanding job. Service was top-notch, pricing was fair. Working with Nicholas was exceptional – he handled everything seamlessly.

Juan and Rodolfo performed a professional annual maintenance service on my Mitsubishi mini split, leaving everything spotless and well-maintained. I'm extremely pleased with the quality of their work.