HVAC reviews in Brooklyn, New York
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Zane's service was top-notch. He listened attentively over the phone, gathered necessary info and even asked for photos to diagnose the issue. Val, the technician, showed up prepared and fixed it quickly without any surprise charges. No pushy sales tactics or attitude - just honest, reliable work.
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I had a great experience with Mr. Air NYC, thanks to their team's exceptional service. Zane, Darien, and Zach were knowledgeable and super helpful. Booking an appointment was straightforward, and the techs showed up on time. The main office was transparent about pricing, and I appreciated their responsiveness. I'll definitely be using them again for my AC split units' maintenance.
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They sent someone over to assess replacing my wall AC units with a roof unit. They arrived promptly and were very courteous. Set up an appointment in just a few days, with regular text updates about Joshua's arrival. Joshua was great - knowledgeable, direct, and helpful. He made me feel at ease. I'm looking forward to seeing the estimate and hopefully getting it done as planned.
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Staff were great - very patient and got the job done quickly, even in extreme cold. They're willing to go the extra mile, providing detailed reports with photos when asked. Overall, a solid experience, hope they remain reliable going forward.
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Mr Air did a solid job installing Split A/C units at my building. The work was done quickly and with good professionalism, which is hard to find in this industry. When I later changed my mind about getting the app controller, they came back and installed it just as smoothly - still courteous and on the ball.
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A friend sent me to Mr Air- for maintenance on my mini splits, as well as help with a leak that the original installer couldn't fix. Zane was friendly and accommodating over the phone when I scheduled the appointment, fitting it in the same week. The technicians, Zach and Darien, were knowledgeable, pleasant, and got the job done quickly. Overall, a fantastic experience, definitely worth recommending.
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MR. AIR TECHS are top-notch, offering expert service with a personal touch. I needed urgent assistance and was promptly helped by their team. They arrived at our house the next morning, reviewed subpar work done by another HVAC company, and provided valuable recommendations for improvement. As an accredited business by the BBB and highly rated by fellow citizens, MR. AIR sets the standard for customer service. Their commitment to serving seniors is particularly commendable. Kudos to MR. AIR for providing exceptional service and helping regulate the industry - a true asset!
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Zach and Setafin's HVAC system maintenance was top-notch - they're the epitome of professionalism and expertise. Their guidance on all system aspects left us thoroughly impressed, which is why we're committing to their routine maintenance plan. Feeling secure knowing our concerns are covered moving forward is a huge relief.
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Zach and Serafin performed another great service on our cooling and heating units. They were considerate, efficient, and left our space tidy. What impressed me was their willingness to explain a part of the air filter system, showing they're knowledgeable about what they do. We'll continue to use them for our annual maintenance, grateful for their professionalism and reliability.
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We hired Mr. Air to install mini splits in our historic brownstone. They were clear about what they'd do, charged a fair price, and got the job done fast - six units up and running. There were some issues along the way (a wall and outdoor shed took a hit), but unlike other contractors, they owned up to it and made good on fixing or replacing the damage without hesitation. It shows integrity and character that's hard to find. That's why we'd recommend them to anyone looking for reliable service. We're now enjoying cool air just in time for summer, thanks to Alex, Victor, Ben, Wei, Eddy, and Zach's work.
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We had an excellent experience with MR. AIR NYC. A big thank you to the team who helped us. The technicians were top-notch - Zach and Serafin stood out for their professionalism, efficiency, and attention to detail, ensuring our home remained clean and tidy throughout the maintenance.
Although they arrived a bit behind schedule from a previous appointment, Zane kept us informed with regular updates, which was much appreciated. -
I recently needed a new split ductless unit for my home and my trusted plumber highly recommended Mr. Air NYC. Josh, the sales representative, visited me at home and was very knowledgeable about the different options available. He presented three estimates to choose from, which helped us decide on the best unit for our needs. The installation team arrived promptly and took care to protect my belongings with tarps and dropcloths. They completed the job ahead of schedule and did an excellent job installing the new unit - it's been a big improvement over my old one. I'm confident in their work and will likely use them again if I need another replacement.
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We're extremely pleased with our new AC and heat units. From the initial contact, Mr. Air NYC showed top-notch professionalism. The quote for installing two units was fair-priced. The installers - Ben, Eddy, and Zach - were highly skilled and took extra care to protect my home. They arrived on time and completed the job in one day. The result is a seamless installation that meets our expectations.
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The installers from Mr Air were extremely professional and arrived promptly. Their work was impeccable, and they maintained a clean and respectful presence throughout the process, taking care to minimize any disruption to my home. The technicians went above and beyond by assisting with app setup and troubleshooting issues with my thermostat upgrade. They also handled tax deductible paperwork, making the experience seamless. Exceptional service that warrants high praise, and I'm grateful for their help from team members including Ben, Eddy, and Sera.
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Two technicians visited to evaluate my space for a mini ductless system. They were meticulous, measuring everything, assessing the room's conditions, and working through various scenarios using computer-aided designs. Their professionalism exceeded my initial hopes, leaving me waiting for a price quote.
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Darien and Zach worked efficiently, handling my chaotic move with ease. They navigated the cluttered space with precision, despite the overwhelming mess. Their professionalism made the entire process smooth and stress-free. I highly recommend their services without hesitation.
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Excellent experience with Mr. Air, thanks to Zach's professionalism, speed, and expertise. The friendly service from Zach and the team is top-notch, making them a standout choice for any home services needs.
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This company exceeded our expectations from start to finish. From the initial contact to the actual installation, their professionalism, responsiveness, and accountability shone through. We were particularly impressed with how seamless the process was. The crew that did the work was extremely respectful, tidy, and prompt, completing the job ahead of schedule. They left the space in good order every day and communicated effectively without being intrusive. It's clear they respected our property. Overall, we're very satisfied with our decision to choose this company for our oil-to-electricity conversion. Their service was top-notch.
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We've had our trusty crew from Mr. Air handle our HVAC needs for years, and it shows. Their annual maintenance visit was top-notch, with excellent service and a polished, professional approach that makes dealing with scheduling a walk in the park. Even when we had to adjust our date a couple of times due to unforeseen circumstances, they were accommodating. Darien and Zach delivered exceptional work, working efficiently while remaining considerate and courteous - a great team effort every time.
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The technicians from Mr Air who installed my air conditioning system did an excellent job. They worked seamlessly together, being mindful of their surroundings and getting the job done quickly. The team members, including Ben, Zach, Eddy, and Serafin, were extremely professional and courteous.
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Working with Mr. Air was a positive experience overall. The install team did good work initially, and subsequent maintenance visits with Zach were handled professionally and efficiently by him.