HVAC reviews in Brooklyn, New York

Ice Age Restoration showed exceptional professionalism and respect from start to finish. The team treated our 100+ year-old home like their own, showcasing impeccable care. Even when tackling complex installations, Site Lead Juan, Project Manager Juan, and Victor demonstrated remarkable patience, expertise, and attention to detail. Their work was outstanding, reflecting the company's commitment to quality and customer satisfaction.

Ice Age Mechanical did a great job installing our entire house's HVAC system while we were still living there. The work was tidy, well-planned, and they ensured the space stayed clean each day. They cleverly concealed the new AC units in our old home, which was a nice touch. Their electrician partner was excellent too - they handled our electrical upgrade with ease and patiently resolved some unexpected issues during final inspections. Overall, we're thrilled with our new system and would highly recommend Ice Age Mechanical for both installations and ongoing maintenance.

We're thoroughly satisfied with the work done by Ice Age, which included installing a Mitsubishi split system for heating and cooling in our house last month. The team was diligent, communicative, and prompt. Notably, two technicians - Juan Jerez and Rodolfo Cruz - did an outstanding job with the installation.

I'm extremely satisfied with Ice Age, Mechanical's service. The team was incredibly well-organized, kind, and respectful - a rare combination in a contractor. Having lived in New York for over 20 years, I've had my fair share of mediocre contractors, but this team stood out.

Alexis is top-notch when it comes to electrical work. He tackles the job with urgency and attention to detail, ensuring nothing gets overlooked. The main installers, Victoriano (Pochy) and Grullon, did an excellent job centering the units and working efficiently. Jerez and Rodolfo were meticulous in their bathroom exhaust installation, carefully patching and painting the drywall to minimize damage.

The team was considerate of cleanliness, vacuuming and sweeping as they went. Suarez and Jedis took on the painting and plastering tasks, even taking note of my existing kitchen and living area colors. They did an impressive job plastering over cracks they hadn't created, leaving my apartment looking significantly improved.

I'm thrilled with the HVAC installation and grateful for their expertise. I've already recommended them to my co-op board - a testament to their exceptional service.

I highly recommend Ice Age Mechanical. They installed state-of-the-art Mitsubishi mini-splits and provided top-notch service. The staff was professional, respectful, and courteous throughout. Their attention to detail and daily cleanup were impressive, making the entire process seamless.

"Great experience with MR. AIR NYC. Installation of my mini-split went smoothly thanks to Victor, Alex, and Wei's help."

I met George from Mr Air NYC on a joint project and was blown away by his team's work ethic and professionalism. I've since referred him to all my clients for any AC needs, and I even hired him to install units at my home. The outcome is exactly what I expected - top-notch results.

I had a fantastic experience with my technician, who came to address some concerns I'd been having with my HVAC system. The issue was puzzling me, but he quickly identified and resolved it within minutes. He even fixed something that wasn't part of his scheduled maintenance, which impressed me. Transparency about pricing was also appreciated - no surprises or hidden costs. I'm looking forward to using them again come springtime.

Zach and Darien did a fantastic job. They're very skilled and worked efficiently. They answered all my queries, which helped prevent costly future repairs.

I'm extremely satisfied with the service provided by Mr. Air's team. The installation of my indoor and outdoor units was completed in record time - two days is impressive. Their attention to detail, cleanliness, and professionalism were outstanding throughout the process.

I initially gave this service 3 stars due to an initial billing mistake. However, Mei Ling, the office director, reached out and rectified the issue by reimbursing me. She assured steps would be taken to train staff on pricing transparency.

My two ductless mini-splits and condenser were serviced and deep cleaned, and Darien, the technician, did a great job. He was thorough, professional, and knowledgeable - earning him a 5-star review. Despite this, I'm keeping my rating at 3 stars due to the company's communication on pricing. Be aware that costs can be higher than expected.

This crew delivered outstanding results. Exceptional craftsmanship and attention to detail made the project shine. All the techs I met - Zach, Alex, Ben, Victor, Wei, Eddy, and Serafin - demonstrated impressive expertise and professionalism, making for a truly excellent experience.

I'm considering leaving a low rating for this company. They completely failed me when it came to repairing my air conditioning unit. After spending nearly $10,000 and visiting multiple times over the summer, a different technician would show up each time, none of which actually fixed the issue. To make matters worse, they vanished without any resolution or communication. I question the legitimacy of these reviews, as there are many other reliable HVAC vendors in the city that you shouldn't have to settle for untrustworthy and possibly incompetent service providers like this one. Their performance was the worst I've ever experienced.

As a seasoned Brooklynite, I've had my fair share of frustrating experiences with home repair companies. Contractors would leave a trail of chaos or not show up at all, taking advantage of trusting homeowners. When it was time to install a heat pump and mini-split, I took my time meeting with three different firms to find someone reliable.

From the get-go, Mr Air NYC impressed me with their professionalism. They made an on-site visit to create a detailed drawing and estimate, which felt fair considering the work involved. George and Joshua walked us through our options, explaining each choice clearly. The price was reasonable, especially since they offered an 18-month interest-free loan through Mitsubishi.

The installation itself was seamless. Ben, Eddie, and Joshua explained every step of the process, making me feel at ease. Their attention to detail was impressive, and when I had a minor electrical issue afterwards, their team sprang into action, resolving it promptly and fairly. Mei Ling in the office ensured everything was handled efficiently.

Throughout the entire process, everyone at Mr Air NYC demonstrated a genuine focus on their clients' needs. They were courteous, helpful, and went above and beyond to ensure my satisfaction. I wholeheartedly endorse this team for delivering timely, budget-friendly installations.

Appreciate the efficient installation of our new air conditioning unit thanks to a good team effort.

Our AC unit was in shambles this summer - one of the three units had a leak, revealing we'd neglected maintenance for years since buying our condo. Luckily, I scheduled service for the next day and they arrived promptly. The office kept me informed every step of the way. When the crew arrived, Darien, Zach, and Zane proved themselves to be efficient and professional. They tackled general maintenance on three units, cleaned two splits and one condenser, and even patched up two holes in under three hours. Their work left our AC system running smoothly again - no complaints here.

They run a solid operation - reliable communication channels, real-time tracking of technicians, flexible scheduling, and timely arrivals. The techs are knowledgeable about HVAC and willing to explain things in detail, making the experience more transparent and hassle-free overall.

Mr. Air NYC exceeded expectations with their lightning-fast response for maintenance on my old units. They arrived promptly, left the area spotless, and ensured everything was working flawlessly. The entire experience was impressive, showcasing exceptional professionalism from a team that truly knows its stuff – Zach, Serafin, and Zane are absolute standouts.

They showed up fast when my AC stopped working and got it fixed quickly. The guys who did the job were nice and made a mess disappear - they even took off their shoes and cleaned up before leaving, which was appreciated.

Victor and Alex worked on our installation and were efficient, meticulous, and tidy. They swapped out an existing ceiling unit and noticed that previous installers had attached it directly to the drywall - a major oversight. They reinforced the new unit with plywood boards and skillfully patched the hole left by the old one. The exterior lines were also capped neatly, unlike the last team's sloppy job.

Zach and Val's team worked together seamlessly, delivering quick, trustworthy services with excellent knowledge and a friendly attitude. Strong support from Zané ensured a smooth process throughout.