HVAC reviews in Brooklyn, New York

I'm extremely satisfied with this company - they're top-notch professionals who genuinely know their stuff. Unlike other firms I've used, which have yielded mediocre results, VacRock really delivered. Specifically, Andrei's expertise saved the day when he spotted a wiring issue in my A/C system and got it fixed pronto. Within an hour, I was enjoying cool air again. The team also provided me with options for upgrading to zoning, as well as educating me on the importance of regular maintenance to keep my HVAC system running smoothly. I'm thoroughly impressed and would highly recommend this company - they truly exceeded my expectations!

VacRock's ventilation installation exceeded expectations. The team was extremely professional, knowledgeable, and speedy. Clear explanations were provided during the process, making it smooth and trouble-free. Overall satisfaction is high - highly recommended for anyone in need of similar services.

I recently had Kad and Andrey visit my home for HVAC repairs, and I'm thoroughly impressed with their performance. They arrived promptly, were courteous and knowledgeable, and worked efficiently throughout the process. Their explanations were clear and concise, ensuring everything was working as it should before they departed. The quality of their work is exceptional, and the level of service provided exceeds expectations.

Kad's team handled the boiler replacement with honesty and fairness. I'm pleased with their work. Expect good value for your money.

I recently had VacRock come out to address an issue with my air unit, which they promptly investigated and maintained. The technician arrived on schedule and showed respect for our home by removing their shoes before entering. The service was exceptional - the customer service, politeness, workmanship, and thorough analysis were all top-notch. I appreciate that prices are transparent and reasonable, and that a clear invoice is provided at the end of each visit, including a breakdown of costs and a summary of the system's status. This level of professionalism and efficiency has won me over - VacRock is now my preferred choice for HVAC services and I would highly recommend them to others.

VacRock saved me from a sweltering NYC heat wave when my AC failed. I'd been left high and dry by another company that vanished after starting work, leaving me in the lurch for two weeks. VacRock arrived just two days after my initial call, fixed three units, and offered valuable maintenance tips. Their service was prompt, trustworthy, and hassle-free - from start to finish. The invoicing process was seamless too. I'm extremely satisfied with their performance; they're a reliable choice for HVAC needs.

Impressive service! I was pleasantly surprised by the professionalism of the team. They arrived on schedule, showed respect for my space by removing their shoes, and assessed the PTAC issue with expertise. Unlike others who had previously tried to fix this problem, they were upfront about the real issue and provided a fair price. Their honesty in pricing and communication earned my trust – it's clear they genuinely care about delivering quality work without hidden costs.

I stumbled upon VacRock on Thumbtack and booked an appointment with Kad for a thermostat replacement. From start to finish, the whole experience was top-notch.

The technician duo showed up on time and acted like total pros. They gave my system a thorough once-over, broke down what needed fixing, and offered a straightforward quote. What really impressed me was their dedication to detail - they went above and beyond by tidying up some minor issues that weren't even part of the original plan.

After installing the new thermostat, they made sure it was working properly and took the time to teach me how to use it. As a landlord with multiple properties, I appreciate their honesty, speed, and commitment to quality work. I'll definitely be calling VacRock again, specifically asking for Andrei, whenever I need HVAC help.

I'm extremely pleased with Kad's service from VacRock. It's been six years since my dryer was installed and I'd never had a vent cleaned - the previous installers had no idea what they were doing. Today, Kad thoroughly cleaned it and replaced the damaged part. The difference is night and day, you can see everything clearly now inside and out. The before-and-after pictures show exactly how much of an improvement it's made.

We recently addressed a recurring cooling issue with our AC unit after a few days of struggling. The team from this service provider sent someone over who inspected our ductwork, coils, and removed mold growth. Their communication was straightforward, they explained the problems and solutions clearly. They worked efficiently and demonstrated expertise in their work. We're seeing noticeable improvements now that the issue has been resolved, which is a relief.

I've had two positive experiences with this company, just as good as my first time. They sent Andrey to fix my Fujitsu air conditioner - he was top-notch. He knew what he was doing and made sure everything worked properly before leaving. The job included a thorough cleaning, checking the system, and topping off the refrigerant. I'm impressed by their consistency and reliability, which is why I chose them again. They deliver good service every time; highly recommend them to anyone looking for reliable HVAC help.

I've had an excellent experience with this company, particularly during an emergency situation that required swift attention and action. Within two days, the job was completed at a very competitive price. The owner and his team impressed me greatly - they are honest, professional, experienced, and ethically sound. If you're searching for reliable contractors who keep their promises, look no further.

I recently hired them to install a new furnace, and I'm extremely satisfied with the result. The entire process was completed within two days, addressing my urgent need for heat. In contrast, other contractors I've dealt with in the past have been dishonest, unresponsive, or overly expensive. Some even required me to wait days before they could start work.

What sets this company apart is their commitment to providing timely service and fair pricing. My tenants' safety and comfort were paramount, and these guys delivered. I'm thoroughly pleased with the work and wish them continued success - a 5-star review seems like an understatement.

This company far exceeds all others in New York. I wholeheartedly endorse it. The owner is extremely reliable, possessing in-depth knowledge and a commitment to his promises. A critical issue arose requiring immediate attention, and he responded promptly within the hour. He fulfilled the job with speed and accuracy as expected, delivering excellent value for price. His team consists of skilled professionals who embody integrity and trustworthiness. A new furnace was installed over two days, meeting the promised timeline. Their pricing is unbeatable. I'm at a loss for words to express my appreciation. May this company continue to thrive with continued success.

This company's customer service is top-notch. We had a frustrating heat pump problem, but their team worked methodically to narrow down the issues from least costly solutions first. They were thorough and explained everything clearly, making us feel confident in our decision. Despite needing a more significant repair, we're glad we went with them - they've earned our trust and we'll definitely use them again.

The process was rocky at first, but once we got quotes and a scheduled appointment, everything fell into place. Mike, one of the workers, did the gas pipe inspection efficiently and professionally. What impressed us most was that they'd handle the paperwork required by NYC - filling out the necessary form and submitting it to the city on our behalf. This hassle-free service made all the difference in an otherwise complicated process.

The technicians who replaced my old water heater did a good job - they were friendly and tidy. Their work was efficient and cost-effective, especially compared to another company I contacted. If the new heater works properly, I'll likely use their services again.

Antonio and his colleague were incredibly competent, working for hours to resolve our AC issue with impressive professionalism and courtesy. Despite Vigilante being on the higher end of pricing, their top-notch service justifies it. What really impressed was Antonio's willingness to make things right - waiving the diagnostic fee after a scheduling hiccup showcased genuine customer care.

Mike recently assessed our home's needs and provided an accurate breakdown of costs for a new boiler. His demeanor was welcoming, his expertise was on display, and he effectively communicated his findings promptly. Although the final choice remains undecided, our brief interaction left us with confidence in his services.

I reside in a large, 100+ unit pre-war building where I'd been without hot water in my bathroom for two weeks following months of on-again-off issues. The building sent multiple plumbers over the past year, but none seemed able to pinpoint the problem. Rafael fixed the issue within three hours, impressing me with his efficiency. It's a shame I hadn't reached out sooner. Rafael was clear and transparent throughout our communication, explaining the situation and guiding me on next steps. The work wasn't cheap, but it was reasonable considering what you get – sometimes you don't find value in paying top dollar for quality services.

Our family's relied on Vigilante for years to tackle our brownstone's plumbing and heating concerns. They're top-notch, without a doubt. We've had great experiences with them on all sorts of projects, from small to massive jobs, and can confidently say they deliver results we're happy with.

Joe stepped up today, finding a solution when the supplier was uncooperative. The whole experience could have been smoother, but he made it right despite that. He's definitely saved me from a chilly situation - literally.