Plumbing reviews in Brooklyn, New York

I had a good experience. This company knows what they’re doing. I had a leak in the bathroom that was difficult to fix. They came and they already had the parts. They fixed the leak during the first visit. Fees were upfront. Communication was excellent along the way.

I reached out to Jay for an issue we'd been having off and on. He was super responsive and was able to come out right away. He fixed the problem easily and explained the issue and how to prevent it returning. Although this was a minor repair I would not hesitate to use him for a bigger project as he was incredibly professional and responsive.

A great company, very responsive and knowledgeable. I had them service a couple of boilers and hot water heaters. Jay walked me through everything, explained the job clearly, and was pleasant and professional. Highly recommend

I reached out and spoke to "Jay" and we set up a time for him to come out to evaluate my parent's boiler and provide a quote for repair. After not showing up during the agreed upon time window, he texted, asking if he could come by the next day. I texted back, "what time"? That was the last I heard from him. This very unprofessional. If something came up, a simple text to let me know, would have sufficed. Instead, he chose to go M.I.A. I'm very fortunate to have found out that he's unprofessional BEFORE I gave him any money. I dodged a bullet there. Thankfully, there are several other options for boiler repair companies that service the same area. STAY CLEAR OF PRO PLUMBING & HEATING. You've been warned.

***UPDATE****
Jay, your response is a bit disingenuous, seeing as how I'm hearing from you shortly after I left my review. In any case, have a nice day.

I’ve hired Jay multiple times over the last several years and every single time he’s the best plumber and nicest guy I’ve ever dealt with in my 25 years as a home owner and landlord.

It must be busy plumbing season and many plumbers I reached out to didn't have availability or was not responsive after a few initial messages. In contrast, I called Pro Plumbing & Heating and Jay immediately chatted through the project needs, scheduled a time and was ready to help! Jay helped with a new garbage disposal installation and a hot water recirculating pump installation. He was thoughtful, meticulous and even provided recommendations (e.g. add an isolation valve for one of the pipes; tips to avoid pipes freezing) for future. And the price was very fair as well for the quality of work performed. Definitely consider Jay my go-to plumber for the future!

Pro Plumbing did an outstanding job installing the air conditioning in my house. They were exceptionally clean and efficient, and Jay ensured that everything was done properly. His responsiveness throughout the process was impressive. Highly recommended for all your air conditioning needs.

Jay @ Pro Plumbing is always a pleasure to deal with. Great workmanship, professional & responsive. Thanks Jay.

Jay and Luis were excellent and total lifesavers! Great communication from the outset, including updates on exactly when they would arrive. Transparent and fair pricing. And the work was top notch and completed slowly and carefully - they corrected poor work done previously by other plumbers in two separate bathrooms. Jay took lots of pictures and videos for us of the problems, and patiently explained the issues in detail. The reapplied caulking and cleaned up the workspace thoroughly. It was like night and day compared to the plumbers we'd had in previously (and whose work they had to fix). I recommend them without hesitation.

Very friendly and honest company. He explained to me all the options that I had in order to make sure my heating on the 2nd floor increased. He also guided me through how I can bleed the water boiler by myself in the future. All in all, very great guy and prices were very reasonable. Highly recommend!

Jay is great! He is always prompt & thorough & very fair in his pricing. We feel very confident in everything he has done.

We had a stubborn bathroom faucet that needed new cartridges, and Jay handled it like a pro. Courteous, knowledgeable, and careful with the finishes. Works perfectly now. Highly recommend!

This is the best plumbing service I have seen. I have had a variety of plumbing situations. They are expert at diagnosing and fixing the problem. They are honest and very nice people

I had an emergency with a leaking radiator, and I had a variety of other heating and plumbing issues, too. Jay came quickly and did a great job. Very professional and thorough, I will definitely recommend Pro Plumbing, and Jay, to my friends and family

They were very professional and walked us through every thing they repaired and replaced. They explained how to maintain the repairs that were made as well and were reasonably priced. I highly recommend Pro Plumbing services.

I had two water heaters replaced. Jay came on time and was very professional. He answered all my questions. The job was done neatly and in a timely manner. The price was very reasonable. I highly recommend Pro Plumbing.

This service is great, Jay is very friendly. I’ve had to call them twice once with a minor issue with our shower which was fixed in a timely manner, reasonably priced.

Another time we used their service to replace a broken water heater which was a bigger job again delt with in a timely manner, jay helped us through the whole process including getting a new heater through the warranty. He even came back to help with a minor water pressure issue and didn’t charge us.

Great service will come here in the future when I have plumbing issues

I called to speak to a plumber about pricing to snake my tub and the operator let me know that they don’t do pricing over the phone. After expressing that I didn’t want them to come out and waste their time if I couldn’t afford it, she hung up the phone on me. Please train your staff better, that was so disrespectful.

Buen lugar para compras de plomería es una tienda pequeña pero tiene de todo lo que un plomero necesita se los recomiendo

Knowledgeable and helpful

good service