Plumbing reviews in Brooklyn, New York

The team at Authorized provides excellent customer service, being prompt, skilled, and cooperative, making them a great choice for any home services needs.

They showed up on schedule, repaired the water heater promptly, offered helpful tips, and provided excellent service.

When I needed to fix my suddenly failing hot water heater, Authorized Heating Inc. delivered top-notch service. They arrived promptly, quickly identified the problem with a dead pilot light despite the boiler being relatively new, and explained what went wrong. The technician was knowledgeable and efficient, leaving me grateful for their swift response. What impressed me most was how they handled the repair with AO Smith, getting everything covered under warranty without any fuss or back-and-forth. It was hassle-free from start to finish. I highly recommend them for boiler and hot water issues in Brooklyn and NYC.

I had another excellent experience with Authorized Heating Company, this time with David. He arrived promptly, demonstrated expertise, and showed exceptional courtesy. The service was efficient and stress-free from start to finish. Consistently delivering top-notch work is a huge relief. I'm grateful for the seamless interaction and would highly recommend this company to anyone in need of heating services.

I was impressed with their assessment and quick suggestion.

I've had a consistently positive experience with this company. When my pool heater broke down, I reached out and got an appointment scheduled in just two days, despite the rain - it would have been faster if not for that. What really impressed me was speaking directly to one of the owners, Marc, on the phone instead of waiting hours through an office representative. He was friendly, transparent about their service and pricing, which I appreciated a lot. My experience has left me feeling confident in their abilities, so I'm already planning to contact them again for any future repairs.

Quick response, fixed a broken water heater, and called ahead of schedule. No extra cost for warranty repair - excellent service overall, highly recommend.

The service received was prompt and effective for a boiler repair. The technician arrived quickly and thoroughly addressed the issue at hand. What impressed me most, however, was their diligence in identifying another potential problem with the system, which they offered to fix without any additional cost - a rare display of customer-centric care.

A highly capable team with excellent communication skills. They provided top-notch service on a Saturday, addressing our urgent water heater issue quickly and efficiently. We're extremely grateful for their prompt response and expertise in getting us back up and running. Their professionalism and courtesy were truly impressive.

I finally got a reliable fix for my LK high efficiency boiler after years of failed attempts by other companies. Authorized Heating stepped in and addressed multiple issues with their maintenance and rewiring of controls for hot water, hydronic, and radiant heating systems. Their skilled technicians have earned my trust - I highly recommend them to anyone struggling with similar problems.

We've had multiple failed attempts at fixing our heating system and hot water boiler before. Marc and Dave finally got it right, correctly identifying the issue and sourcing the necessary replacement parts, even with Triangle Tube's closure affecting their supply chain.

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I'm extremely satisfied with Authorize heating's service. They replaced my leaking water heater tank, which was causing a concern about flooding in my basement. The process involved removing most of the water using a wet vac - not an easy task! I spoke to Mr. Ginsberg on Tuesday and Wednesday morning, and he kept me updated on the installation progress, including the installation of a new 50-gallon A.O. Smith Proline tank with a 10-year warranty that I had purchased from them.

The technicians did a fantastic job, leaving everything neat and clean. My wife and daughter also praised their professionalism. Overall, I highly recommend Authorize heating to anyone in need of water heater services - thank you for a great experience!

I'm extremely pleased with the work done by Dave, a top-notch plumbing mechanic from Authorized Heating. He showed up promptly as scheduled. They replaced my faulty pressure release valve on my New Yorker boiler, ensuring everything was in working order. The company's billing for services and parts was reasonable. I highly recommend Authorized Heating to anyone seeking reliable heating and air support.

They showed up the same day for my emergency. The technician, Rob, did a great job - explained everything clearly and triple-checked his work. While prices were slightly steeper than usual, I wasn't bothered since the priority was clear. Overall, good service.

Outstanding service from start to finish. Quick call, same-day visit, and quick fix - all within 20 minutes. Friendly and courteous technicians made me feel at ease. Highly recommended for any urgent repairs, especially those covered under warranty.

I had a great experience with this company. They handled everything for me, from ordering the product to installation, keeping me informed every step of the way. The staff were professional and easy to work with, particularly Kevin, who did an excellent job. The pool heater has performed flawlessly, exceeding my expectations. I would highly recommend their services without hesitation.

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I recently hired them and was thoroughly impressed with the entire experience. The high level of professionalism and care on display is increasingly rare today.

Their service was top-notch, showcasing excellent technical skills and efficiency. Every aspect of the job was handled flawlessly, with no room for error or follow-up.

What really stood out, however, was the serviceman's demeanor. He was courteous, respectful, and genuinely enthusiastic about his work. His clear communication, willingness to answer questions, and dedication to satisfaction made the experience seamless and enjoyable.

I highly recommend their service to anyone seeking a company that balances skill, reliability, and exceptional customer care. They've set a new standard for excellence in both service quality and professionalism.