Plumbing reviews in Brooklyn, New York

They were great. Called about an AC problem and they arrived on the same day. Work was done quickly and efficiently. We'd certainly recommend them again.

The technician arrived promptly and demonstrated a professional demeanor. They provided clear explanations of their process and were willing to answer questions, making the experience efficient and informative.

This company got my heating issue right, but the price tag was outrageous - $2800 for what I thought would be a simple fix. When I questioned the cost, they just shrugged and said it was their rate. If you're considering hiring them, do your research first. I looked up the parts costs and saw that labor shouldn't have taken nearly as long or been so expensive.

$2800 is an absurd markup - it feels like they're taking advantage of customers. Don't let yourself be caught off guard by inflated prices. Take a few minutes to fact-check their charges online before making a decision. I paid their service fee, but found another HVAC company that did the job for significantly less - around $800.

I've been working with Einstein for years and their service has consistently exceeded my expectations. Their team responds promptly, often providing services on the originally scheduled date. Based on my experience, I highly recommend Einstein to anyone seeking a trustworthy and efficient plumbing solution.

They fixed all the damaged pipes and valves in my house after a previous plumber's subpar work, completely stopping the leak. As expected, they did an excellent job, maintaining their high standards of professionalism that I've come to rely on for reliable service.

These plumbers in Brooklyn exceeded our expectations. We've had our fair share of bad plumbing experiences elsewhere, but this team was top-notch. On a Saturday, they arrived promptly and were polite and tidy. They efficiently resolved the clogged sink issue without any hassle. Given their excellent service, I've already saved their number in my phone - fingers crossed we won't need them again soon, but if we do, rest assured it'll be handled professionally.

Called multiple times before a guy finally arrived two hours late. No call or message the following day, completely ignored. Extremely dissatisfied with the experience, feeling taken advantage of and left in the dark.

Here's the rewritten review:

I was initially pleased with their initial service call, but things took a bad turn when they charged me $800 for ordering a replacement part - which, according to the receipt, couldn't be refunded. Six months later, I still hadn't received the part. With my old apartment sold and no longer needing it, I asked for a refund. They refused, citing the non-refundable nature of the initial charge. It wasn't until June that they finally sent me the $100 part, leaving me out $700 with nothing to show for it. This whole experience feels like a rip-off.

Great experience with this plumbing company - fast, efficient, and friendly staff arrived promptly.

I recently had an extremely poor experience with Einstein's, and I'm still trying to process the whole thing. They showed up unprepared and sent their son to do repairs, which was a huge mistake. He told me I needed a new condenser to fix my AC issues, but it turned out he had no idea what he was doing.

The problem only got worse when the AC started malfunctioning again right after installation. The "repair" didn't work, and I ended up paying for something that wasn't even necessary. To make matters worse, their son tried to brush off my concerns and claimed I was a liar about the issue. He also made me feel like I should dispute the problem because he said my AC was working fine.

The worst part is that they push customers to pay in cash upfront, which is already a huge red flag. What really took the cake was when I received an invoice with a date listed as July 2nd, but the installation happened at 11am - it's like they expected me to be asleep by then! The AC is still blinking red, and I'm not getting any refunds or support from Joe Collins.

I want to emphasize that I had no idea what was going on or why I needed a new condenser. It's clear that Einstein's doesn't care about their customers' problems or concerns.

The experience was mostly positive, except for the incorrect scheduled appointment time, which threw off the start of the visit. The technician, Tom, was cordial and familiar with his equipment, inspecting the furnace efficiently without issues. His professionalism made up for the initial miscommunication, leading me to recommend the service.

As a landlord with multiple rental properties, I rely on Einstein Plumbing for all my plumbing needs. Their team is dependable, friendly, and always shows up on time. Joe Collins, the licensed master plumber in charge, handled my LL152 issues and transformed my 125-year-old row house into a modern, code-compliant space.

The work involved obtaining permits, passing inspections, and replacing outdated antique gas lines. Although it was pricey upfront, I can attest that Einstein got it done right. Joe supervised every aspect of the project, ensuring all necessary stress tests and gas inspections were completed to perfection.

What sets Einstein apart is their comprehensive approach to plumbing services. They not only fix problems but also build bathrooms, repair what's broken, and handle behind-the-scenes tasks that often go unnoticed. As a landlord, having a reliable plumber like Einstein is crucial – they're responsive, efficient, and get the job done.

I highly recommend Einstein Plumbing for any landlord or homeowner facing plumbing issues.

The job was done well and quickly, but the price was way off. They only fixed a faulty fitting without replacing any parts, costing over $530. Despite the good quality of work, the expense is too much for me to handle, so I'll be looking elsewhere next time.

They missed my initial appointment with no notice, and I had to call to find out what went wrong. I gave them another shot, but this time they sent someone who couldn't finish the job, and the price was way off.

I'm very satisfied with my interaction with Einstein's plumbing services. Our four-unit condo had major issues with our sewage line, causing backups into a basement bathroom. Several other plumbers I spoke to were hesitant to take on the job. Einstein offered a straightforward solution, provided an accurate estimate, and completed the work ahead of schedule with minimal disruption. The communication from Joe was prompt and reassuring throughout the entire process, which is greatly appreciated.

Einstein's Plumbing and Air got the job done quickly. They offered fair prices and were pleasant to work with. After repairing my AC, it's running more efficiently than before. Despite making a mess that required some cleaning up, they left my home tidy, including a partially dismantled walk-in closet ceiling.

Very satisfied with the work done by Einstein recently. Their communication is excellent and they didn't give up until the issue was resolved.

The service provided was quick, but on both occasions when the technicians arrived at my home, I ended up waiting for significantly longer than the promised arrival time, and had to look for them since they claimed they were already there.

I've had issues with plumbing for years due to subpar work from multiple plumbers. This led to pipes not being connected correctly, no trap under my home, and a buildup of methane fumes. The problem finally manifested as sludge and ooze in my bathtub. I was relieved when I called Einstein Plumbing, which turned out to be a great decision. The team professionally and efficiently addressed the issue, eliminating my worries about strange noises, sludge, and foul odors.

Just moved into a new place with heating problems, needed a new boiler ASAP. They arrived quickly, explained the issue and got it sorted fast. Impressed by their professionalism. Highly recommend for any plumbing needs - they did a great job on a tight schedule.

Tom consistently demonstrates professionalism, friendliness, and punctuality. The front desk team, particularly Kate, excel in providing exceptional customer service. She efficiently schedules appointments in a respectful and courteous manner, making it a joy to interact with the company.