Plumbing reviews in Brooklyn, New York

Fast and reliable repair from a trusted company that knows its stuff. After wasting time and money on another vendor, this team fixed the issue in under 30 minutes - finally!

I recently needed help with a burst pipe and was relieved when Authorized Heating came through. After trying a few other plumbers who didn't quite get it right, AH fixed the issue efficiently. I'm now convinced that they're my go-to for any plumbing problems - no need to look elsewhere. Their professionalism and expertise won me over.

We hired this home services company after our AO Smith hot water heater started malfunctioning. The technician, Dave, showed up and attempted to fix the issue. Unfortunately, things only got worse - the unit now leaks, a problem it didn't have before. In fact, he turned off the water supply while we were still running the restaurant, leaving us without access to our main service. We had to ask him to return and turn the water back on, which was inconvenient. When he came back, he didn't seem to check in with anyone, just worked on the issue and left again. It's unusual for a technician to arrive at a customer's location without acknowledging anyone. The overall experience was disappointing and we won't be using this company anymore.

Authorized Heating has saved me from another breakdown of my pool heater this year. With multiple issues causing trouble, I've relied on them to fix it each time. Their service is reliable and consistent.

We've found a solid team to handle our boiler and burner needs, they're knowledgeable and trustworthy, making them a top choice.

My experience today was top-notch. I called this morning, and by noon everything was done as promised. The technician, Rob, was incredibly knowledgeable and courteous. He showed respect for my time and expertise, which impressed me. He clearly explained the work he did, and I left feeling satisfied. This company has consistently delivered in the past, always stepping up when needed. Their professionalism and reliability are traits hard to find these days. Thanks again for a job well done, Rob!

They provided top-notch service. The technician was extremely knowledgeable and courteous, addressing my concerns promptly. They successfully resolved the issue with my new water heater, fixing the faulty pilot within just two hours of installation.

We had a great experience with this home services company. They got back to us quickly, sending someone out on short notice. The technician, Damian, was very knowledgeable and helpful during the inspection. He communicated effectively with the representative over the phone, making it easy for them to understand our issues. We were able to get the necessary replacements arranged.

We were pleased with Authorized's service - they fixed our issue swiftly and fairly. Responsive and communicative staff made the process smooth.

The technician arrived on time and quickly identified the problem with my tankless water heater. He explained the solution clearly, allowing me to get everything up and running in under 30 minutes. Such prompt service is hard to come by these days.

This company delivers when it counts. They responded promptly to our urgent call, especially notable given NYC's chaotic situation. Their technician, Damian, arrived on site within 20 minutes, displaying in-depth knowledge of our boiler equipment. His swift replacement of parts allowed us to enjoy hot water by the end of the long President's Day weekend. We're grateful and wholeheartedly endorse Authorized Heating Inc.

Quick, efficient, trustworthy - we'll be back for regular maintenance.

They showed up promptly and demonstrated expertise on their AO Smith water heaters. When I needed a second visit, they delivered just as well. Their professionalism and knowledge earned me back and solidified my confidence in their work.

This company shows up on schedule and conducts business in a professional manner. Two technicians arrived at my location and asked for directions to the water heater without wasting time chatting with me beforehand.

They quickly got to work, inspecting components and identifying the issue within minutes. They determined the Control Module was faulty and replaced it promptly. The repair took around 20 minutes and they had the system operational again shortly after, with the water heater firing up on the first attempt.

I'm pleased to report that everything is working as expected since July 24, 2020. If you need warranty work done for a covered brand, I would highly recommend this company.

We had a decent experience with this company, but unfortunately, the issue reappeared after three months and another chunk of change. The diagnosis was off, and we were assigned a junior technician who seemed to be learning on the job.

They did fix our problem, offered some useful advice on prevention, and one of their technicians (Damian) was particularly good. We weren't overcharged either. Overall, we'll stick with them for future maintenance needs.

We contacted this service provider on one of the coldest days of the year, with no heat in sight. They dispatched a technician within the hour. The individual was courteous, knowledgeable, and efficient. He resolved our boiler issue promptly. Extremely satisfied with the response time and professionalism, I'd not hesitate to call them again.

I recently had an issue with my new pool heater just one week after installation. The manufacturer, Raypak, responded quickly and sent the job to an authorized repair technician, Authorized Heating. They were in touch with me first thing the next morning, and a service person, David, arrived at my house by 2:00 pm the same day - impressive turnaround. To fix the problem, they needed to replace the faulty unit, which was done the very next day. The whole process went smoothly thanks to David's professionalism. In fact, Authorized Heating exceeded my expectations in every way.

The service was excellent. The technician arrived promptly and resolved the issue with my hot water heater efficiently.

David arrived promptly and showed excellent manners. His friendly demeanor and high level of professionalism made the experience seamless. We greatly appreciate the service and would definitely recommend him to our acquaintances.

Both the consultant and the technician were extremely helpful and professional. The service was top-notch, and I would definitely hire them again.

My hot water heater failed on Thursday, just two days before the 4th of July holiday. The parts needed were ordered from the supplier, but even with same-day shipping, I wouldn't get them until Monday, which only added to my stress.

I tried to stay proactive by reaching out to Authorized Heating for assistance. Kevin, who handled my call, was incredibly helpful and suggested that I wait until I had the parts in hand before scheduling an appointment. When I called back with the arrival of the parts, Kevin followed through on his promise to send someone out as soon as possible.

Despite the urgency, I was pleasantly surprised when a technician arrived within thirty minutes of being notified. Not only did he fix my hot water heater quickly, but it was running smoothly within an hour. Throughout the entire experience, Kevin's professionalism and commitment to customer satisfaction shone through. This company truly saved my day, and I'm grateful for their service.