Plumbing reviews in Brooklyn, New York

Switch & Fix provided exceptional, kind & communicative customer service when I needed it most. My water heater cracked and flooded the basement. Switch & Fix sent someone within 30 minutes when I called at 1am and were able to diagnose the problem and ensure I could sleep with peace of mind. The next day, they were able to replace with a new one relatively quickly. Special thank you to Brian for being so informative, friendly, and quick to help. The whole team made a chaotic situation so much smoother and I would highly recommend them.

Our boiler started suddenly leaking on a Friday night while we were hosting a dinner and in a panic, we found Switch & Fix (and good thing we did bc turns out the boiler was busted). Brian was dispatched to our place within a couple of hours to evaluate and triage the situation, came back the next morning to replace the whole thing, then returned multiple times to help us fix the water pressure in our sinks (sediment that got kicked up after changing the boiler got stuck in the sink filters). He was very responsive and handled all of our requests. I would 100% work with Stitch & Fix, and especially with Brian, again – the whole team made what could have been a horribly stressful situation, totally resolved! Thank you.

I received Incredible customer oriented service for my boiler replacement and Brian and his team made sure that the job was done, irrespective of time. Super clean install and done when I needed it. I cannot recommend these people more. Thank you

I highly recommend Switch and Fix. I called for help on a Sunday night and they came to the rescue. Brian is God sent and I am very pleased with his work. He is professional, knowledgeable and a gentleman. Thank you.

Thank you ! Efficient and professional... calmly explain all the steps that were needed to complete the job.

Highly recommend. Our water heater broke. They were responsive and got it fixed same day. Consistent communication from the office (I believe it was Jasmine) made the process very smooth. They'll be my first call when we have another issue.

Quick response, good communication, and they knew exactly what they were doing. Would call again for sure

"What a great experience I had with Switch and Fix!"
As per NYC regulation, my boiler requires maintenance service performed prior to the annual boiler inspection. I called Switch and Fix based on the reviews and I'm glad I did. The team is professional, responsive and deliver on quality service. The quote given is very reasonable too. Brian is very professional and efficient. He came right away as scheduled, assessed situation and completed the work the same day. Jasmine who helps with scheduling and billing is very helpful and courteous. Overall, I'm extremely satisfied with the service that was provided by Switch and Fix, and highly recommend using their service. I will definitely be calling them for any future plumbing projects.

Brian arrived very quickly, ahead of the window provided, and immediately addressed our burst pipe issue.

Switch and Fix is run by one of the most reliable people I know. I’ve seen how dedicated they are to their work and customers — always professional, honest, and ready to help. If you need a trustworthy plumber in Brooklyn, definitely give them a call!

Their team works very well to make sure everything is perfect, thank you , I will be servicing again

Very reliable....knowledgeable about their work...They fix my boiler and my husband and I was very satisfied

My boiler went bad we called this company they were very knowledgeable and professional and fix our boiler. My family and I was very happy we used this company.

Switch and Fix responds quickly and is extremely polite. The work is thorough and prices are affordable

The technician the a wonderful job. He fix the boiler and new what was wrong with it right away. I’m thankful for their service will be calling when I need them.

Brian is a very knowledgeable and highly skilled technician. He was very clear and thorough on his assessment of our plumbing issues. He arrived on time to provide the estimate, and then on the next visit to complete the job. Our repairs were affordable and done efficiently.
Switch and Fix customer service and technician get a A+!

Amazing service and Brian is absolute pro ! I would hire Brian for any plumbing service as his engineering knowledge and speed was incredible

My water tank went bad and I called this company to do the job of replacing it. They did an excellent job. Very satisfied using them.

The boiler repair was completed efficiently and the technician took time explaining how to maintain optimal performance going forward, educational service that helps you understand your system better!

I’m leaving this review to say that I’ve had the honor in having work done by this company! I highly recommend to anyone who’s looking for a trust worthy company.

Called them at 2am because of my heater and they showed up fast. Super professional and fixed the leak very quickly. Thank you, I will be calling again!